swindled!!! AVOID AT ALL COST.
never again will i buy any tyre of theirs or use their services.
Upon working two jobs and coming home fatigued late one night, i hit a curb in my car which popped my rear passenger tyre. mild scraping on the rim. the other three tyres were getting worn out anyway so i decided to pay for 4 NEW tyres. not even 7 months later (and driving like a normal person having since left the second job)... one of the new tyres develops a bubble on its outer wall. probably a fault at the manufacturers and being well within its 12 month warranty, i booked ...the car in for a service and while in the repair shop i asked for the mechanic to inquire about a warranty replacement tyre. apparently bridgestone in all their wisdom have seen the scratched rim and the bubble and assumed it was operator error. they assumed both were done at the same time and that it was my fault. they declined the warranty replacement. leaving me fuming and upset...now having to pay another $100+ i dont have for yet another tyre. shame on bridgestone. swindled out of a legitimate replacement because of their judgemental attitudes.
Tyres with a wobble
Bought 4 new tyres and when the speed reached 80 kph the car experienced a very noticeable vibration. Took back to BS who checked wheel balance...all OK but still refused to believe me so I took the mechanic for a drive who confirmed the vibration. Referred to HO who booked me in to a BS site in Rocklea and spent 3 hrs while they investigated. Told me tyres were ok so it was my imagination. Vibration still remained. They have spent more than the tyres are worth to prove they are right. What a joke! this has dragged out over 18 months with my emails not being answered.
Have reverted to the original Continential Tyres and guess what....NO vibration.
All I can say the BS is not Bridgestone but crap. Never again.
Prices are high for service as compared to other Bridgestone store
I did my car tyre alignment from BROWNS Plain store they charge me $75 and when I check with other store they were charging $55 for all 4 tyre so I ask the store manager why there is so much price difference he said because everything is costly as they have already started the wheel alignment I cannot stop them.
Service is good but in terms of price you cannot trust them as I am there regular customer but still after this experience is difficult to trust them.
Purchased a new set of the top of the range Bridgestone tyres from the somerton store, was told they would be a good tyre
Tyers only lasted 12,000 ks, was clearly a rapid wear issue, the manager told me the tyres were a luxury tyre not a long lasting tyre
refused to replace the tyre
would strongly recommend using another tyre
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