Thief's and Liars
I was a long standing customer of the Siganto Dr Helensvale branch, I had 3 perfectly good tyres they had been approved by the roadworthy mechanic, they had been approved by a second mechanic and I wanted them fitted with one new tyre so the car was ready for sale, I paid in advance, I delivered the tyres then a few days later the car, mysteriously upon fitting my 3 tyres had cuts in them had abrasive marks on them and were declared un-roadworthy apparently is was due to the way they had been stored, they had been stored in a separate clean are...a in my own garage, when challenged we were treated like fools, so I said take the tyres off put the old one back on and we will pick up the car and the tyres, my daughter was treated disrespectfully when she went to pick up the tyres and they were just thrown into her car marking the interior, when a discussion was had as to how the perfectly good tyre were all of a sudden "no good" one very red faced employee quickly left the room obviously he knew the truth, I went in a few days later and got my refund, the guy who served me was frankly a "smart-aleck" I will never return, I had 4 new same tyres fitted by an independent operator down the road, 4 tyres fitted balanced at around twice the cost of what Bridgestone had quoted for one, also found one of the wheel nuts had been crossed threaded and needed replacing but no one told us that either, In my experience these Guy will con, lie and cheat to get sales, well their tactics failed with me, never again I don't think I have ever had a less Professional experience. Garry K Helensvale
- Verified customer
I purchased a set of turanza serenity plus during buy 3 get 4 Bridgestone's promotion at Bridgestone Morley. I originally asked for the quote of ep 150 online. They replied promptly on the next day and provided the option for serenity plus, which were in promotion as well and eligible for the 50k warranty with wheel alignment.
I love the fact that they informed you a better value option that is on promotion, which normally wouldn't be offered when someone bis after a specific product. Booking process was done easily online. The tyres were fitted quickly and professionally. The whole experience was good. Highly recommend Bridgestone Morley.
Terrific honest Tyre and mechanical workshop
After let downs by tyre shops and workshops I started taking my vehicles to the Wynnum store. I have found there quality of workmanship outstanding and the manager is nothing short of outstanding when sorting mechanical and tyre recommendations or issues. I have actually saved a fortune using these guy's and have found there repairs on vehicles to be top quality. The staff are always helpful regardless of how busy they are.
- Verified customer
Did Not Honour Safe Drive Scheme for Damaged Tyre
Purchased 4 new tyres from Bridgestone Select Mt Druitt 6/12/2016 One failed on or about 23/2/17 took vehicle back next day and was advised by Joanne that I had tp purchase a new rear left tyre for $379. Tyre had done less than 4000 kms. Bridgestone have customer assurance and warranty schemes in place that I was not advised by the store to cover such failure when the tread is no more than 10% worn located online https://www.bridgestonetyres.com.au/safe-drivewhich covers irreparable punctures and other damage to tyres.
Dont rely on them for break's problem. Causes more problems
When i found my rocal Bridgestone, Ellenbrook WA, they were friendly and nice. I started using them more than changing tyres . I regularly went there for my car service. I had heard breaks bad noise from front so i asked them to do check. I DIDNT ask to do anything rear breaks but they changed both sides , break pads and shoes. Guess what? After that, i had a good to put up with terrible big bad noises from both breaks. I went back to 4 or 5 times to complain about tbis noise . They put break discs front .
They said to do machinery my br...
- Verified customer
Shoddy tyre replacement job.
I waited one and a half hours to have 4 new tyres fitted and wheel alignment at Bridgestone select at Brookvale Sydney NSW. Alloy mag wheels were clean when I took the vehicle in and filthy after the new tyres were fitted. My metal VW valve caps got replaced with the common black plastic ones (got the metal ones returned after a couple of days) also front and rear offside mag wheels had scrapes, either from tools to remove/fit tyres or hitting a curb when taken for a test drive. Good price for tyres. Very poor service. Don't think I'll be using them again.
Bridgestone Select Edmonton
Bridgestone Select in Edmonton has outstanding customer service and are extremely honest and fair in their prices. These wonderful people offer a full range of mechanical services and I have had my car serviced multiple time and will keep coming back, it is so nice to be able to drop off an automobile and not worry about being taken advantage of. Please do yourself a favor and take your vehicle here, I promise you you wont regret it!!!
Bridgestone Butler WA - fantastic service
Called Bridgestone to enquire about the price of 4 tyres on my car. Their 4 for the price of 3 deal meant they beat all competitors by a country mile.
To top it off, they could do it the very next day.
They were helpful and friendly when I dropped the car in, and did the job in the time it took the kids and I to wander up to maccas for a coffee.
Support the local guy, it’s definitely worth it.
Fantastic service from the team at Bridgestone Select Baldivis. Had problems with my car and they always accommodate .. very honest and straight forward, no crap
Excellent customer service , a special shout out to the lady Bronwyn in Sales counter, very professional, friendly and very dedicated to please customers, really goes beyond as do the entire team .
Would recommend strongly, will only ever go to these guys.
Fantastic service - exceeded expectations. Well done Bridgestone Select Bundall!
I visited this location yesterday after suffering a puncture the night before while dropping a friend to the airport. After a friendly greeting the technician made a quick assessment of the damaged tyre in the boot and I was informed that unfortunately the tyre was not repairable, so a replacement would be required. I opted to get both front tyres replaced as a pair as they were going to need replacing within 6 months anyway.
The price I was quoted for the tyres was reasonable and they were fitted and a wheel alignment carried out in 20 min...utes while I waited. The waiting room was clean, comfortable and well stocked with reading material and a television. A staff member made me a flat white to enjoy while I waited. When the job was finished I found that the spare tyre and the tools that I had hastily thrown back into the boot in the dark the night before had all been replaced neatly in their compartments. The car was brought around to the front entrance and parked nose out so I could easily drive out without reversing. These little extra touches made a great impression on me. They were unnecessary and unexpected but definitely noticed and appreciated. Well done Bridgestone Select Bundall. The grudge purchase of tyres was made into a pleasant experience.
Excellent experience will done Bridgestone Direct Rowville.
From the time I called their Rowville store, to them emailing there quote, to booking my ford territory in for new tyres, the whole experience was excellent, they drove me home while they fitted my new tyres, picking me up at home to go pick up my car, they were very professional, friendly and informative, I would recommend them to anyone . The price was very competitive. Congratulations Debbie and your team, I will be recommending you guys to my friends, simply flawless in every way.
Bridgestone Robina: Fast, efficient and polite
Went to the Robina store to get rear brakes and discs fixed along with a new bulb in the headlight in my Mercedes. Can't fault the service. Myles on the desk is very friendly. I called up and he gave me a very reasonable quote. They got me in straight away and had my car back in no time. Would highly recommend. Bec.
Careless and won't accept responsibility for damage
Very disappointed with Bridgestone Select Fountain Gate. I booked in a strip and fit for a new set of unmarked alloys in May 2017. They parked my car in the car park afterwards and I didn't notice until I got home that they had taken a large chip out of one of them. They have not returned my phone calls or messages so it looks like I'm stuck with it. An expensive and very poor experience overall.
Bridgestone Tyres Wollongong: Brilliant Customer Service
Sometimes it's hard being a woman and going into car places when you need help, but not at Bridgestone Wollongong. For customer service alone I will use these guys. I purchased under the 4 for 3 deal, a great deal with better quality tyres. The manager Steve was brilliant, with a super busy shop and the phone going multiple times, he conducted a fine juggling act. He was professional, courteous and used a little humour to keep all waiting in a good mood. He explained clearly why a wheel alignment was a good idea, there was no hard pressure sale..., just someone who knows what's he's doing, explaining what I needed. He was knowledgeable and understood I couldn't really afford top of the line tyres, so he found a fit that suited. Nice to see some good old fashioned customer service in the Wollongong area.
Rude and Unprofessional.
After getting the wheel alignment done and tyres balanced, I noticed a week or so later that one of the wheel nuts was missing from one of the wheels.
When I went in to tell them, the guy sarcastically said he would go through the CCTV cameras and that all the nuts are torqued up. He told me to go next door to supercheap auto and buy a nut for $5 then walked off.
A bit of an inconvenience, having to buy a pack of 4 wheel nuts for $10, considering they were at fault. I won't be doing business with Bridgestone select in Baldivis again.
Ignorance at its finest
After seeing some advertisements for Bridgestone I was more then happy to go down and have a look for myself some options towards a new set of tyres. The young lads were quite busy on the day and asked if I could wait two hours which I was more then happy to do. I'm not sure of his position or title but I did notice the arrogance of one of your senior members that went by the name of [name removed]. Not once did he offer to land a hand to what was quite noticeable a busy day. But then one could only tell he didn't like physical work due to his...obesity and sheer cleanliness on his clothes. One of your junior employed had to walk past this oaf as he was standing in a walkway talk Msg on his mobile phone. The young gentleman brushed past and tapped him on the shoulder to which he received verbal abuse in the form of "Don't touch me". Disgusting behaviour to show towards another whilst only trying to do his job especially in front of customers. I told the young gents no offence but I would not be giving someone with that vile attitude my business. To my humour they didn't acknowledge but showed signs of understatement that he was actually a sorry excuse for a person.
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