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Lifetime wheel alignment on tyres not being honoured at other stores.
Bought a lifetime tyre rotation and wheel alignment from a dealership in suburban Sydney with confirmation that it could be used at any Bridgestone store. Moved interstate, and as soon as we booked the car in for rotation and alignment at new outlets (tried 2), got full resistance both times and lifetime of tyres rotation and alignment not honoured or accepted at these other Bridgestone dealerships, including a Bridgestone Select.
Excellent Service at Bridgestone Select @ Springfield, QLD 4300
Couldn't be more pleased with service from B Select Springfield. I took my Hyundai Getz to them to have repairs, oil changes and inspection. They are very friendly and helpful explaining what needs doing and that the repairs can be done at a later date which I thought so too instead of spending all in one go.
Excellent service that they worked on my car, I would use them again for services when other mechanic workshop can be lazy and charges more. I'm recommending the Springfield B Select
Total fraud- WA Kingsway Bridgestone
A marketing guy sold us a service package about 2 months ago for $169. He told us this include labour for 2 minor services and a major one. We just have to pay parts, engine oil etc which should only cost $60-80. They got this promotion as they want to get some business for the newly established store. I booked a service last week and got a quote which ended up costing even more than the dealer. I am so getting it refunded. What a fraud!
And the reception lady is not a nice person to talk to. Rude and impatient. She advised without this so c...alled promotion package, a service can cost up to $350. I wonder if she is happy to pay this much for her car! Plus, I am not able to get refund directly from Bridgestone. This has to be done through the marketing company.
wonderful service from B Select Northlakes
Couldn't be more pleased with service from B Select Northlakes. I took my ford ute to them to have repairs done to steering, they kindly dropped me home so I didn't have to wait around. Got a call a little while later to say that the problem had been fixed and didn't need new parts as expected. They saved me about $600. I have had further servicing done to my car again with excellent service. Special thanks to Scott at front desk.
Bridgestone Fountain Gate - excellent
Found them to be professional and helpful.
Explained everything to me clearly before they performed the service on the car. Helpful and informative.
Went back last weekend for tyres and they were awesome! In and out in just 2 hours! Boom!
Will go back for sure.
Bridgestone Select Edwardstown are the best
After taking my M Series Mercedes and my Volvo XC90 to a range of ;'specialist' and paying huge fees to have them repaired only to end up with crappy service I took my cars to Bridgestone Select Edwardstown.
They serviced both cars, and replaced four tyres did the brakes on one cart and I had a range of other service and wear and tear things repaired on both cars and came out with change out of $1500. Normally one service at one of the 'specialists' costs over $100. These guys were professional, and didn't treat me like an idiot.
I can ...not recommend them highly enough. If you want quality work done on your car for a good price, go and see Andrew Priest at Bridgestone Select Edwardstown and tell him Ollie sent you.Phone (08) 8297 6055.
Complete rip off
-Normal service, air filter, oil change blah blah..fix one punctured tyre - $385 (no new tyre in the end)
-they said without voucher would be $560+
-pay for door salesman voucher $160 (use up more than half the criteria in one service).
Verdict: complete rip off! in the end i paid 160+385 = $540
Bad! Bad! Bad!
Took my car for new tyres and wheel alighnment. $680 later the car vibrates throuht the steering column at or near 100KPH. Took the car back 4 times no resolution. The manager took the car for a spin and came back saying that he detected a "slight' Vibration at 80kph. Crap!
Will never go there again.
Bridgestone at SANDGATE QLD....Wouldnt take a push bike near them!
I wouldn't take a push bike there after what they did to us. In early October 2015 we went for a simple minor service & was told we needed a timing chain as it "apparently" fell apart in his hands.... We thought ok we dont have much choice as it didn't now have a timing chain & had to get it done, we need our car..... $4500 & 1 month later we still didn't have a properly functioning car. They sent us away with errors coming up & burning smells. RACQ were called to take it back to them again.... Turns out they did some major damage replacing the...chain & after much threats of lawyers to the head office it was finally taken to the Albany Creek Bridgestone tyres store where it was supposedly fixed. Its 24th December 2015 & we are looking for another mechanic to fix our car as it is still not working right! We never had a problem with our car until Bridgestone touched it! Be warned they don't know what they are doing!!!! I'm disgusted with the service & treatment we received, if i could give you NEGATIVE stars you wouldn't be able to count the amount i would score you! We've since learnt that you cannot access a thing chain during a minor service, so how it fell apart in his hands is another lie. This store is still operating & we've heard many others who's car have been damaged thanks to them!
Always excellent service at Ferntree Gully.
The service here is excellent. I have found the staff there to always be friendly & helpful, & prices are affordable for tyres & also tyre repairs. This morning I called asking about a tyre repair, was booked in straight away & the tyre repaired very quickly. They also provide a coffee machine which is a nice touch. Highly recommended!
Excellent service and advice
Existing tyres, supplied from the same outlet, were almost at the end of their life after 50000 kms. Replaced all 4 with new tyres and shifted the best existing one to the boot as the spare replacing an original 15 year old tyre which we were advised would be unsafe even if legal to use on the road - great safety advice.
Bridgestone Wollongong give excellent car repair service
Bridgestone Wollongong staff are always helpful, friendly, accommodating with booking in and prompt in informing you what's going on. They give great car service, the work is excellent and good value compared to other local workshops. They have always been on time, and have never been averse to dropping me off or picking me up from the shopping centre.
The worst experience ever
I serviced my car and did a transmission service at Bridgestone fountain gate and am sorry to say but I will not trust them ever. The mechanics are untrained and certified my car brakes to be okay when they were not and even after me going back 3 times after the service they still could not fix my problem. So $550 later I had to get my car serviced again at another dealer
Not a great job
Went in for an oil change/engine flush and new tyres. I asked them to use the flush that I had in the boot and they said that they had used it. When I looked at the fluid levels in the bottle they clearly didn't use it despite charging me for it. I am also pretty sure they used a thinner oil than what is recommended for my Nissan. They put the tyres on so that's what the two starts are for.
Edit: They also appear to have dodged me on the coolant as I went in for a coolant flush and refill, they barely put any coolant in as it's no where near t...
These guys are brilliant...
I picked up a nail in my (expensive) rear tyre yesterday (Friday) afternoon while in the Yarra Valley and rang the boys at 4.30pm to ask if I could drop in for a fix. They close at 5pm.
Without hesitation they said 'no worries'.
I arrived at just before 5 and I was on my way again all sorted 20 mins later.
Brilliant customer service from Russell, Chris and the team at BS FTG. These guys rock!
"WoW" the best customer service & Auto servicing I have had for many years!!!!!
When a young chap came around selling VIP Servicing with a no labour fee,at the New Victoria Park store, I thought that I would give it a go.
WOW I was so impressed, real people with real smiles, they made me feel very special, remembered everyone's name and were so polite, and explained everything in detail, regarding the servicing of my car.
So if you want the best service all round go to Victoria Park service centre and see Justin.
Many thanks everyone for the best service ever.
Sharneen (Shane) xxxxxxxooooo
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