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swindled!!! AVOID AT ALL COST.
never again will i buy any tyre of theirs or use their services.
Upon working two jobs and coming home fatigued late one night, i hit a curb in my car which popped my rear passenger tyre. mild scraping on the rim. the other three tyres were getting worn out anyway so i decided to pay for 4 NEW tyres. not even 7 months later (and driving like a normal person having since left the second job)... one of the new tyres develops a bubble on its outer wall. probably a fault at the manufacturers and being well within its 12 month warranty, i booked ...the car in for a service and while in the repair shop i asked for the mechanic to inquire about a warranty replacement tyre. apparently bridgestone in all their wisdom have seen the scratched rim and the bubble and assumed it was operator error. they assumed both were done at the same time and that it was my fault. they declined the warranty replacement. leaving me fuming and upset...now having to pay another $100+ i dont have for yet another tyre. shame on bridgestone. swindled out of a legitimate replacement because of their judgemental attitudes.
we have purchased tyres from Bridgestone Select for our 4 cars for years, NEVER AGAIN
We called the Maroochydore Bridgestone Select store to get a price on tyres as we have done many times with the 4 cars in our family. i enquired as to the price of the Bridgestone Ecopia. i informed the salesperson that Bob Janes has the Ecopia at $165 per tyre with a $100 cash back and wanted to know if Bridgestone Select would match the price. The salesperson then said she would speak to the manager. When she returned she stated that the manager had informed her that Bob Janes price of $165 per tyre. We then called Bob Jane and we were inform...ed that the $100 cash back was not already included in the price and the tyres would actually work out to $141 per tyre. We are angry and upset because we have only ever used Bridgestone Select and the store knew that we were regular customers of both rims and tyres for all 4 cars and yet they still lied to us. We will never by Bridgestone again and will let our family and friends know what has happened. Regards Brian Williamson
Bridgestone Burpengary destroyed new tire and doesn't accept responsibility
We took a brand new yokohama tire to this company to fit onto a rim , upon receiving the tire back we noticed a large egg in the sidewall, we contacted yokahama straight away who organised a replacement tire at my cost until we could have the tire removed from the rim for inspection from the yokohama rep.
1 week later the new tire arrived so we took the rim and tire with the egg down to have it removed and my staff member was told it is because i hit something with the tire? this is brand new and we have photos that were forwarded to yokohama...
Bundall Qld store did not live up to expectations-never use them again.
Previously purchased BSelect Maint. Plan for $169 offering free labour on several services/wheel alignment etc. Charged additional $215 for minor service (45000 km) for ASX ompared to Car dealer quote of $230 including Parts & labour. Figure that out! Don’t think that is the way to encourage repeat business.
Wheel rims damaged
A few weeks ago I had my tyres changed at Bridgestone Select Oakleigh (1B ferntree gully road). I was dealt with by David Maneckshana (the manager I think). He was so rude, not a hello, thank you or a smile. Very brash. When I got the car home the rims were chipped/scraped. When I complained he said he was not responsible, even though I had perfect pictures of the rim before taking it there. Beware of this place.
Never get any mechanical work done here!!! bridgestone select penrith
Never get any mechanical work done here!!!
Took my car here to get a my clutch fix ( new clutch kit installed) when I picked it up it felt a little weird but I just though it was because it was new. 5 days later on my way home from work (middle of the night) I herd a grinding noise the all of a sudden I had no power my car was just revving out was unable to move anywhere. I had to then pay ($190) for a tow truck to tow my car back to Bridgestone select, where I had to leave it the over night and get a taxi home. The next morning went back to Br...
No happy about door knocking
Just had a sweet lady come to my door on the Gold Coast . Trying to sell me a $169 package . It’s the first week of school and still recovering from holidays and Christmas. When I told the lady I just don’t have a spare $169 right now she said well are you sure can’t you just put it on the credit card or something? . Umm no , that’s not an option at the moment . I just feel like crap about it realy . Don’t knock on my door and make me feel crap about being broke right now . If I want your service I’ll knock on your door . Just rude Bridgestone . And from reading these reviews I’m glad I couldn’t afford it , sounds like a scam .
Poor service and potential damage
Both new tyres at Bridgestone Mascot , followed regular check with them to make sure the alignment was good and all he rest. Less than one year after checked the car for the registration and my tyres were all consumed in particular parts , new tyres needed! I could not believe thus after all the checks Bridgestone did...discovered a very bad alignment had caused the damage. Save your money, at the place you will find incompetent and very young people , no customer care.
Terrible service terrible time management. blaming customers for turning up as an excuse for running late is ridiculous. I'm supposed to have a tyre rotation same damaged rim in same spot since tyres were put on. Never been rotated
I had new tyres fitted and wheel alignment. The front tyres wear on the inside had another wheel alignment and the tyres are wearing on the inside again. So I will not buy tyres or wheel alignment from them again.
Tyres with a wobble
Bought 4 new tyres and when the speed reached 80 kph the car experienced a very noticeable vibration. Took back to BS who checked wheel balance...all OK but still refused to believe me so I took the mechanic for a drive who confirmed the vibration. Referred to HO who booked me in to a BS site in Rocklea and spent 3 hrs while they investigated. Told me tyres were ok so it was my imagination. Vibration still remained. They have spent more than the tyres are worth to prove they are right. What a joke! this has dragged out over 18 months with my emails not being answered.
Have reverted to the original Continential Tyres and guess what....NO vibration.
All I can say the BS is not Bridgestone but crap. Never again.
Poor service beyond a joke
Booked in for wheel align at 830. Vehicle went on at 920.
Charged me $10 extra to adjust a part that is not on my vehicle.
Vehicle pulled to the left and I had to stop on the hiway to shut the
bonnet they left open. Poor Service
Can I put minus stars
2 different locations, 2 wheels hanging on by 3 loose wheel nuts after 3 studs sheared. Can bolts left loose meaning the wheel moved randomly and the car was dangerous. No apology, they pretended to fix it and no reply from head office. We used to love them but my whole wheel nearly came off on the freeway. And it was the second time... Please get your alignment and balance elsewhere. An independent company confirmed how badly they had messed it up and fixed it. So disappointed
They are completely incompetent
They are completely incompetent you will regret going there 100% also they put the wrong tyres on the car and after you drive the car and take it back they won't give you a refund all the tyres are faulty now on the car its in a bad way now I have to go to another tyre place to get them removed and pay them as well I lost $1400 all up from this
Prices are high for service as compared to other Bridgestone store
I did my car tyre alignment from BROWNS Plain store they charge me $75 and when I check with other store they were charging $55 for all 4 tyre so I ask the store manager why there is so much price difference he said because everything is costly as they have already started the wheel alignment I cannot stop them.
Service is good but in terms of price you cannot trust them as I am there regular customer but still after this experience is difficult to trust them.
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