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Bridgestone Select

Bridgestone Select

2.9 from 99 reviews · View Statistics
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Reviews

  • Product Quality
    1.7 (17)
  • Return Claim MadeYes (4) · No (15)
  • Customer Service
    1.2 (17)
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chiaoutzu
chiaoutzuPerth, WA

swindled!!! AVOID AT ALL COST.

published
Product Quality
1/5
Customer Service
1/5
Brian Williamson
Brian WilliamsonSouth East Queensland, QLD
  • 12 reviews
  • 7 likes

we have purchased tyres from Bridgestone Select for our 4 cars for years, NEVER AGAIN

published
Product Quality
5/5
Customer Service
1/5

Bridgestone Burpengary destroyed new tire and doesn't accept responsibility

published
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Customer Service
1/5
Incentivised Review No

Bundall Qld store did not live up to expectations-never use them again.

published

Previously purchased BSelect Maint. Plan for $169 offering free labour on several services/wheel alignment etc. Charged additional $215 for minor service (45000 km) for ASX ompared to Car dealer quote of $230 including Parts & labour. Figure that out! Don’t think that is the way to encourage repeat business.

Product Quality
3/5
Customer Service
1/5
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Mary
MaryGreater Melbourne (Metropolitan), VIC
  • 3 reviews

Wheel rims damaged

published

A few weeks ago I had my tyres changed at Bridgestone Select Oakleigh (1B ferntree gully road). I was dealt with by David Maneckshana (the manager I think). He was so rude, not a hello, thank you or a smile. Very brash. When I got the car home the rims were chipped/scraped. When I complained he said he was not responsible, even though I had perfect pictures of the rim before taking it there. Beware of this place.

Product Quality
1/5
Customer Service
1/5
Joshua O.
Joshua O.Sydney, NSW

Never get any mechanical work done here!!! bridgestone select penrith

published
Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Sarah
SarahSouth East Queensland, QLD
  • 2 reviews

No happy about door knocking

published

Just had a sweet lady come to my door on the Gold Coast . Trying to sell me a $169 package . It’s the first week of school and still recovering from holidays and Christmas. When I told the lady I just don’t have a spare $169 right now she said well are you sure can’t you just put it on the credit card or something? . Umm no , that’s not an option at the moment . I just feel like crap about it realy . Don’t knock on my door and make me feel crap about being broke right now . If I want your service I’ll knock on your door . Just rude Bridgestone . And from reading these reviews I’m glad I couldn’t afford it , sounds like a scam .

Incentivised Review No
Return Claim MadeNo
Porcino
PorcinoAU
  • 10 reviews
  • 7 likes

Poor service and potential damage

published

Both new tyres at Bridgestone Mascot , followed regular check with them to make sure the alignment was good and all he rest. Less than one year after checked the car for the registration and my tyres were all consumed in particular parts , new tyres needed! I could not believe thus after all the checks Bridgestone did...discovered a very bad alignment had caused the damage. Save your money, at the place you will find incompetent and very young people , no customer care.

Product Quality
1/5
Customer Service
1/5

Terrible Service

published

Terrible service terrible time management. blaming customers for turning up as an excuse for running late is ridiculous. I'm supposed to have a tyre rotation same damaged rim in same spot since tyres were put on. Never been rotated

Product Quality
3/5
Customer Service
1/5
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Paul
PaulPerth
  • 2 reviews
  • 1 like

Wheel alignment

published

I had new tyres fitted and wheel alignment. The front tyres wear on the inside had another wheel alignment and the tyres are wearing on the inside again. So I will not buy tyres or wheel alignment from them again.

Incentivised Review No
Return Claim MadeNo
Store LocationBridgestone Select Baldivis
David L.
David L.South East Queensland, QLD
  • 9 reviews
  • 9 likes

Tyres with a wobble

published

Bought 4 new tyres and when the speed reached 80 kph the car experienced a very noticeable vibration. Took back to BS who checked wheel balance...all OK but still refused to believe me so I took the mechanic for a drive who confirmed the vibration. Referred to HO who booked me in to a BS site in Rocklea and spent 3 hrs while they investigated. Told me tyres were ok so it was my imagination. Vibration still remained. They have spent more than the tyres are worth to prove they are right. What a joke! this has dragged out over 18 months with my emails not being answered.
Have reverted to the original Continential Tyres and guess what....NO vibration.
All I can say the BS is not Bridgestone but crap. Never again.

Product Quality
1/5
Customer Service
2/5
Steveo
SteveoSouth East Queensland, QLD
  • 2 reviews
  • 2 likes

Poor service beyond a joke

published

Booked in for wheel align at 830. Vehicle went on at 920.
Charged me $10 extra to adjust a part that is not on my vehicle.
Vehicle pulled to the left and I had to stop on the hiway to shut the
bonnet they left open. Poor Service

Product Quality
1/5
Customer Service
1/5
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Can I put minus stars

published

2 different locations, 2 wheels hanging on by 3 loose wheel nuts after 3 studs sheared. Can bolts left loose meaning the wheel moved randomly and the car was dangerous. No apology, they pretended to fix it and no reply from head office. We used to love them but my whole wheel nearly came off on the freeway. And it was the second time... Please get your alignment and balance elsewhere. An independent company confirmed how badly they had messed it up and fixed it. So disappointed

Product Quality
1/5
Customer Service
1/5
SPI
SPISydney, NSW
  • 7 reviews
  • 7 likes

They are completely incompetent

published

They are completely incompetent you will regret going there 100% also they put the wrong tyres on the car and after you drive the car and take it back they won't give you a refund all the tyres are faulty now on the car its in a bad way now I have to go to another tyre place to get them removed and pay them as well I lost $1400 all up from this

Product Quality
1/5
Customer Service
1/5
Dino
DinoSouth East Queensland, QLD
  • 5 reviews
  • 6 likes

Prices are high for service as compared to other Bridgestone store

published

I did my car tyre alignment from BROWNS Plain store they charge me $75 and when I check with other store they were charging $55 for all 4 tyre so I ask the store manager why there is so much price difference he said because everything is costly as they have already started the wheel alignment I cannot stop them.
Service is good but in terms of price you cannot trust them as I am there regular customer but still after this experience is difficult to trust them.

Product Quality
3/5
Customer Service
2/5
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