$169 sales service voucher
Bought a voucher offering service plus additionals. Sales rep told me that I only had to pay for the oil. Took it in and got a phone call charging me an additional $179 plus extra charges for repairs (which is understandable) the sales rep pretty much conned me into thinking it was free.
Price quote change with no notification
Rang and got qoute. Dropped car off and same qoute. Picked car up and additional price as they said tyres they qouted us on were illegal for vehicle. No phone call to explain or get our ok to proceed. Not happy. Will never go back.
CONFUSED DEALER RUNS OWN SHOW
Bought 4 tyres with wheel aliment Serinity Tyres in order to get Benefits Program and 50000km warranty.
After wheels fitted and payment done I was advised that they dont cover whole part of the benefits as per the Benefits Program leaving me no choice but to refer to Regional Office. Was assured by Bridgstone Australia it covers everything if the store accepts the Benefit Program. 1 week later I get a puncture through a steel pin ( which most likely happen around that area) and went to the shop and was charged for the repair. Rang and emai...
Dont rely on them for break's problem. Causes more problems
When i found my rocal Bridgestone, Ellenbrook WA, they were friendly and nice. I started using them more than changing tyres . I regularly went there for my car service. I had heard breaks bad noise from front so i asked them to do check. I DIDNT ask to do anything rear breaks but they changed both sides , break pads and shoes. Guess what? After that, i had a good to put up with terrible big bad noises from both breaks. I went back to 4 or 5 times to complain about tbis noise . They put break discs front .
They said to do machinery my br...
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Shoddy tyre replacement job.
I waited one and a half hours to have 4 new tyres fitted and wheel alignment at Bridgestone select at Brookvale Sydney NSW. Alloy mag wheels were clean when I took the vehicle in and filthy after the new tyres were fitted. My metal VW valve caps got replaced with the common black plastic ones (got the metal ones returned after a couple of days) also front and rear offside mag wheels had scrapes, either from tools to remove/fit tyres or hitting a curb when taken for a test drive. Good price for tyres. Very poor service. Don't think I'll be using them again.
Not a great job
Went in for an oil change/engine flush and new tyres. I asked them to use the flush that I had in the boot and they said that they had used it. When I looked at the fluid levels in the bottle they clearly didn't use it despite charging me for it. I am also pretty sure they used a thinner oil than what is recommended for my Nissan. They put the tyres on so that's what the two starts are for.
Edit: They also appear to have dodged me on the coolant as I went in for a coolant flush and refill, they barely put any coolant in as it's no where near t...
Free Wheel Alignment Means No Wheel Alignment at Bridgestone Select Albany Creek?
Recently had four new tyres fitted to my Ford Falcon.
I was fortunate enough to have a shopper docket offering a free wheel alignment.
After the alignment was completed, I was advised that one of the steering ball joints required replacement. I was also quoted about $140.00 to do the repair.
I took the car to my usual mechanical repairer who I have used for 15 years to get a service done and the ball joint repaired. I also had the wheel alignment done again by him after replacing the ball joint. He advised that the alignment was that far out...
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