The guys at Helensvale are great Nick and Tony are easy to talk to and seem to be honest. I have been taking my car there from years and will continue as they are priced well and find ways to ensure you can afford the service provided.
Price quote change with no notification
Rang and got qoute. Dropped car off and same qoute. Picked car up and additional price as they said tyres they qouted us on were illegal for vehicle. No phone call to explain or get our ok to proceed. Not happy. Will never go back.
CONFUSED DEALER RUNS OWN SHOW
Bought 4 tyres with wheel aliment Serinity Tyres in order to get Benefits Program and 50000km warranty.
After wheels fitted and payment done I was advised that they dont cover whole part of the benefits as per the Benefits Program leaving me no choice but to refer to Regional Office. Was assured by Bridgstone Australia it covers everything if the store accepts the Benefit Program. 1 week later I get a puncture through a steel pin ( which most likely happen around that area) and went to the shop and was charged for the repair. Rang and emai...
I purchased a set of turanza serenity plus during buy 3 get 4 Bridgestone's promotion at Bridgestone Morley. I originally asked for the quote of ep 150 online. They replied promptly on the next day and provided the option for serenity plus, which were in promotion as well and eligible for the 50k warranty with wheel alignment.
I love the fact that they informed you a better value option that is on promotion, which normally wouldn't be offered when someone bis after a specific product. Booking process was done easily online. The tyres were fitted quickly and professionally. The whole experience was good. Highly recommend Bridgestone Morley.
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