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Brighton Homes
5.0 from 341 reviews

Reviews

4.9

69 reviews
5
(64)
4
(5)
3
(0)
2
(0)
1
(0)
  • Build Stage
  • Customer Service
    4.9 (61)
  • Site Admin
    4.9 (54)
  • Timeliness
    4.8 (54)
  • Structural Integrity
    5.0 (50)
  • Plumbing & Waterproofing
    4.8 (49)
  • Electrical & Lighting
    4.9 (51)
  • Flooring
    4.8 (51)
  • Transparency
    4.8 (60)
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dwsaville

dwsavilleSouth East Queensland, QLD

  • Verified customer

Fantastic experience

published

Right from the start with talking to jules at the surrounds to the handover just 8 months later it was just a great experience. No worries for us as the build was so organised and precise. Sarah in the office guided us thru the organising process and Will, our site supervisor was invaluable with his expertise, pleasant outlook, patience and communication. We have built before with another company and it was a distaster so we were apprehensive. But had nothing to worry about as the build went like clockwork. We ended up with a beautiful home and just couldnt fault the quality of the products used. Well dont Brighton and thankyou
David and deborah saville

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateSeptember 2020
Soph H

Soph HSydney

  • 2 reviews
  • 4 likes
  • Verified customer

Excellent build!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateSeptember 2020
1 comment
Brighton Homes
Brighton H.Brighton Homes
David Fiona Morgan

David Fiona MorganSouth East Queensland, QLD

  • Verified customer

Excellent from start to finish

published

We have just moved into our new home. The Brighton Team has been amazing. Wayne, our sales rep, - Liam, our building coordinator - Julie, at the my choice studio and Kyle, our site supervisor all went above and beyond every step of the way. The finish of home is out of this world. We built while living in Sydney and due to COVID where unable to travel to see any of the building process and didn’t see home until day of handover however Kyle kept us well updated with phone calls and weekly progress photos. My husband being in the building trade has been unable to pick up any fault in the quality or finish of the build. Thank you Team Brighton for a stress free build.

  • +6
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateSeptember 2020
1 comment
Brighton Homes
Brighton H.Brighton Homes
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  • Verified customer

Brilliant company! Amazing service! Highly recommended.

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2020
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi there,
Thank you for your wonderful feedback, we will pass this on to the team.
All the best and enjoy living in your beautiful new Brighton home.

Alex P

Alex PSouth East Queensland, QLD

  • 2 reviews
  • 1 like
  • Verified customer

Best housebuilding experience I've had.

published

Pleasantly surprised by how good our site manager Jamie was with us during our house construction. He rang us with updates every week, listened to our concerns and then had solutions. Also very friendly and easy to talk to. The workmanship was extra ordinary in all facets of the building stage. Best housebuilding experience I've had and I have built before.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateAugust 2020
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Alex,
Thank you for your feedback and Congratulations on the completion of your new Brighton home.
We will pass your feedback on to Jamie.
All the best, Brighton Homes.

  • Verified customer

Loving our new home!

published

Excellent service from our Site Manager, Jamie, great to work with, no questions were too dumb or silly. Having just moved in over the last five days, we are still getting used to how things work, and Jamie is still being as helpful as ever! Perfect service and always smiling!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateAugust 2020
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Susan,
Thank you for your feedback and congratulations on the recent handover of your new Brighton home.
We will be sure to pass this feedback on to Jamie. All the best in your beautiful new home, we hope you enjoy every moment. Brighton Homes

  • Verified customer

Very Happy, Professional and Quality

published

Building with Brighton homes was a great experience right from the start, dealing with Bobby at the display home through to dealing with the staff at the colour selections and our site supervisor Greg.
We are extremely happy with our new home it looks amazing, Greg our building supervisor has been extremely helpful and has followed up everything no problems and the weekly pictures and updates on the portal was fantastic. Very Happy

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJuly 2020
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Vanessa,
Thank you for your feedback, we are also pleased to hear your thoughts on the portal. We will pass your feedback on to Bobby and Greg. Congratulations on the handover of your new Brighton home and all the best.

Marty S.

Marty S.South East Queensland, QLD

  • Verified customer

First time building - would recommend Brighton (Site Supervisor Jamie was excellent)

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJuly 2020
Gabrielle V.

Gabrielle V.South East Queensland, QLD

  • Verified customer

Amazing service, highly professional and informative

published

Our build was a very smooth transition from the very start. We had dealt with Paula and a couple different ladies from the colour studio and they all had helped us so much. Our supervisor Kris was AMAZING. Not knowing what to expect, they were all so professional and understanding. Kris made everything very transparent and easy to understand. Being first home buyers we didn’t really understand much, but Kris ensured that we understood everything and were happy with the results!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateAugust 2020
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Gabrielle, thank you for your feedback and congratulations on the completion of your new home. We will pass this on to Kris. Enjoy your beautiful new home and all the best. Brighton Homes

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Briar

BriarSouth East Queensland, QLD

  • Verified customer

Beyond exceptional.

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateAugust 2020
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Briar, thank you for your kind words. We appreciate your feedback regarding digital selections, we will pass this on to our team. We hope you enjoy your beautiful new home. Thank you, Brighton Homes

Scott Fryer

Scott FryerSouth East Queensland, QLD

  • Verified customer

Professional and Quality

published
Customer Service
Transparency
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateAugust 2020
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Scott,

Thank you for your detailed feedback of your building journey with us. Our team will be thrilled to receive this feedback. Congratulations on handover, we hope you enjoy your beautiful new home.

Howie

HowieQueensland

  • Verified customer

Kyle Building Supervisor

published

Kyle was outstanding in all aspects of the build. His attention to detail was remarkable. Nothing was too much trouble and he constantly kept me updated on all relevant details of the build.
I would thoroughly recommend Brighton Homes, if Kyle is the supervisor. I am very happy with the result.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Howie,
Thank you for your feedback, we will be sure to pass it on to Kyle, he will be thrilled.
Enjoy your new home!

  • Verified customer

Dream experience for our dream home

published

Outstanding experience right from Bobby in sales to our colours and electrical and finally build managed by the amazing Nick. Building from interstate was made so easy with the portal that photos were uploaded to every week along with a phone call from Nick. Quality of the finishes and those little touches that really make the difference. Can’t recommend Brighton homes enough - just amazing service all round. Would certainly build with Brighton again.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJuly 2020
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Shelly, thanks for the feedback about your experience, Bobby, Nick and the team were so delighted to read your comments. We hope you create lots of Bright, Happy memories in your new home - Congratulations!

Glenn C

Glenn C

  • 3 reviews
  • Verified customer

Brighton Cares Team Really Do Care

published

Wish to thank the BH Care Team,Jess,Mark & Lucy. We have been in our new BH for 2yrs now and any minor issues we have had have been fixed asap. The staff are friendly, professional and caring and make the company what it is. If we were to build again in the future we would definitely be with Brighton Homes. Well done Team.

Customer Service
Transparency
Build StagePost-Construction
Construction End DateJuly 2018
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Glenn, thank you for the lovely feedback, all of the team were so delighted to read your comments, we hope you are creating lots of Bright memories in your home, we would love to see photos if you have time too!

Rick T.

Rick T.South East Queensland, QLD

  • Verified customer

Excellent

published

Great site manager - Nick Findlay!
Throughout the course of our build we were able to develop a solid relationship with our site manager Nick Findlay. We were kept up to date with the progress and anytime there was a minor issue it was always dealt with and rectified promptly. Nick’s attention to detail was greatly appreciated as come PCI there were only minor cosmetic issues to address. Even after handover Nick has been in contact and helped to follow up a couple of outstanding items.

Thanks Nick, you are a great asset to the Brighton team!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJune 2020
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Rick, thanks so much for the feedback about Nick, he was delighted to read your comments and Congratulations on moving into your Brighton home, we hope you create lots of Bright happy memories there!

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Jordan and Sherkeria

Jordan and SherkeriaSouth East Queensland, QLD

  • Verified customer

Happy to be home!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJuly 2020
1 comment
Brighton Homes
Brighton H.Brighton Homes
Jim and Ann Vogt

Jim and Ann VogtSouth East Queensland, QLD

  • Verified customer

Brighton delivered our dream home.

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJune 2020
2 comments
Brighton Homes
Brighton H.Brighton Homes

Hi Jim and Ann, thank you so much for the lovely feedback, the team was so delighted to read your comments about your experience, we hope you create lots of Bright memories in your new home - Congratulations!

Jim and Ann Vogt
Jim and Ann Vogt

Many thanks, Jim and Ann

Review collected in partnership with Brighton Homes

Kellie A.

Kellie A.South East Queensland, QLD

  • Verified customer

Building with Brighton was easy

published
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJune 2020
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Kellie - Congratulations on your new home! We thank you for the lovely detailed feedback and we hope you create lots of bright happy memories in your new home!

  • Verified customer

Great Experience with Brighton

published

Great work by Paula and Jamie from Brisbane our Project Coordinator and Site Manager. Paula was very quick to respond our queries and requirements from other parties.
Our site manager made things really smooth for us, he was always available, provided regular updates and sufficient information to help us understand the construction process.
We highly recommend building with Brighton.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJune 2020
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Felipe, thanks for the great feedback Paula, Jamie and the team were so delighted to read your comments. We hope you are creating lots of Bright memories in your new home - Congratulations!

april

aprilSouth East Queensland, QLD

  • 3 reviews
  • 1 like
  • Verified customer

Building process was easier than we thought thanks to Brighton!

published
Customer Service
Transparency
Site Admin
Timeliness
Build StagePost-Construction
Construction End DateJune 2020
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi April, thank you so much for the lovely feedback, the team were so delighted to read your comments, CONGRATULATIONS on your new home!!! Such an exciting time! We hope you create lots of happy, bright memories there every day!

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Questions & Answers

Craig R

Craig Rasked

Hi Brighton Homes,we were beginning our rebuild with another company but now are having second thoughts . Demo/rebuild in Beaumaris, land area 616 house 250 approx.Overlay ,soil test and neighbours consets for altered setback have been agreed and signed as our new home will be single storey in lieu of existing old double. Do you do underground parking and approx.cost per square or mtrs/2.

1 answer
Brighton Homes
Brighton H.Brighton Homes

Hi Craig,
We don't build in Victoria. Brighton Homes only operate in Queensland.
Thank you and all the best.
Brighton Homes

Ellen

Ellenasked

Hello, I am considering building with Brighton Homes in the Studio Range. There are already many inclusions such as solar and air conditioning, but I wanted to know about the limitations on design choices which are included in the base price. Are there price differences in the lighting, bathroom tile and flooring choices for example?

2 answers
Sarah
Sarah

Great options! Definitely don’t worry about that and they will give you in your initial quote everything with electrical! Start the process! It’s perfect :)

Brighton Homes
Brighton H.Brighton Homes

Hi Ellen, thank you for your question.
Please speak with your Building & Design Consultant as they will be happy to explain the difference between our Gallery and Studio collection. You will have ample opportunity in your MyChoice Design Studio walk through appointments to see what products are available and what ranges we offer before your contract signing.
Thank you, Brighton Homes

kat

katasked

I think this is a comment for Product Review. Most of these reviews are pre construction. That’s hardly comparable to other companies where their reviews are post. Please revise so people can compare apples with apples. The sales stage is the easiest!

1 answer
Brighton Homes
Brighton H.Brighton Homes

Hi Kat, our customers have the opportunity to write a review at each stage of their building journey, whether that’s pre-construction, construction or handover. They can also update their review at any time throughout their journey. Thank you, Brighton Homes

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