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Brighton Homes
5.0 from 339 reviews

Reviews

5.0

231 reviews
5
(227)
4
(3)
3
(1)
2
(0)
1
(0)
  • Build Stage
  • Customer Service
    5.0 (212)
  • Site Admin
    4.8 (63)
  • Timeliness
    4.8 (107)
  • Structural Integrity
    4.7 (16)
  • Plumbing & Waterproofing
    5.0 (8)
  • Electrical & Lighting
    4.8 (18)
  • Flooring
    4.5 (13)
  • Transparency
    4.9 (186)
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Reviewer Photos & Videos

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  • Verified customer

Fantastic company to work with!

published

Brighton Homes have been amazing to work with, especially Andrew and Maria at the Narangba display homes. They have always been easy to contact and respond promptly to every question along the way. We are now moving into the second stage of the build working with our project coordinator Megan and cannot wait to see our dream home come to life.

Customer Service
Transparency
Timeliness
Build StagePre-Construction
Kate

KateSouth East Queensland, QLD

  • Verified customer

Amber and the team at Brighton homes are fantastic!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePre-Construction
  • Verified customer

Great team, well looked after.

published

Brighton were the only building company that really gave us the time of day and made us feel valued. All team members that we have interacted with from initial contact to planning stage have been great. Amber was a star at our Colour selection appointment; she made the whole experience a good one and her knowledge and enthusiasm was amazing.

Build StagePre-Construction
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Albert

AlbertSouth East Queensland, QLD

  • 2 reviews
  • 1 like
  • Verified customer

Well Done! Keep it up.

published
Customer Service
Transparency
Timeliness
Build StagePre-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Albert,
Thanks for your wonderful review, we will pass this on to Chris and Janise.
Enjoy the rest of your building journey and keep us posted. Thanks for choosing Brighton to build your dream home.

  • Verified customer

Excellent service from sales team Chris and Janise from Rochdale

published

The model and plan was explained well when were in process of finding a home that suits our taste. Moreover the estimation that I received from Chris is mostly matching with the estimated which I received during tender. Even after the application is shifted to head office, he is still approachable and helpful.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi there, thank you for your feedback, we will pass this on to the team at Rochedale.
We look forward to building your new Brighton home.
Thank you, Brighton Homes

Sam

Sam

  • 2 reviews
  • 1 like
  • Verified customer

Amazing team!

published

I cannot thank Paula enough for all her hard work, guidance and support through this entire process. She made a very daunting experience seem simple and we are so appreciative of her.

Whilst we were awaiting finance approval etc. she was working continuously in background getting all the required approvals so we weren’t waiting any longer than necessary.

Customer Service
Transparency
Timeliness
Build StagePre-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Sam, thank you for your feedback, we will pass this on to Paula.
Enjoy the rest of your building journey and keep us posted.
Cheers, Brighton Homes

Sue and Dean Hall

Sue and Dean HallGreater Melbourne (Outer), VIC

  • Verified customer

House design progresion

published

We have planned for a house build on the Sunny Coast while living in Victoria. During the very difficult COVID restrictions electronic communication has been required and throughout Wayne Moodie and his team have been most supportive.
To reach our final variations has been an open and friendly process. Thanks Wayne

Customer Service
Transparency
Timeliness
Build StagePre-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Sue and Dean,
Thank you for your feedback, we will pass this on to Wayne.
Enjoy the rest of your building journey and stay safe down in VIC. Keep us posted.
Thank you, Brighton Homes

Steve P.

Steve P.South East Queensland, QLD

  • Verified customer

Amazingly helpful sales team!

published

Andrew and Maria from Brighton have been incredibly helpful so far. Every question answered upfront and honestly, no hidden surprises. They have made the whole process so far easier than I thought it would ever be and I couldn't imagine a team handling the process better than they have. Thank you.

Customer Service
Transparency
Build StagePre-Construction
Construction End DateJuly 2021
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Steve, thank you for your wonderful feedback. We will pass this on to Andrew and Maria.
Enjoy the rest of your building journey and keep us posted.
Thank you, Brighton Homes

Roslyn

RoslynSouth East Queensland, QLD

  • 4 reviews
  • 2 likes
  • Verified customer

Our sales experience

published

Big shout out to Andrew and Maria at Ridgeview Estates, Narangba. A knowledgeable, friendly and helpful team. Andrew took the time to explain everything to us newbie builders (sometimes more than once!) with patience and good humour. Andrew also anticipated our questions and was able to guide us through the sales process so we felt incredibly confident with our choice.

Build StagePre-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Roslyn, thank you for your feedback. We will pass this on to Andrew and Maria. Congratulations on building your first home, enjoy the journey and keep us posted.
Thank you, Brighton Homes

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Claire and Lee

Claire and LeeSouth East Queensland, QLD

  • Verified customer

Great start with Brighton Homes

published

We have just started the process building with Brighton Homes. Wayne and Liz at Harmony have been awesome to work with. They have answered our many questions and worked with us to design our beautiful home. They are both very knowledgeable and friendly to approach. Nothing is too hard, we cannot fault them!

Customer Service
Transparency
Build StagePre-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Claire and Lee,
Thank you for your feedback. We will pass this on to Wayne and Liz.
Enjoy the rest of your building journey and keep us posted.
Thank you, Brighton Homes

Riyala

RiyalaSouth East Queensland, QLD

  • Verified customer

Absolutely amazing

published

If you are choosing between builders, you have to go with Brighton. The process has been seemless and I could not recommended my appointed interior design consultant Julie enough! She took the time to understand my vision and provided amazing products and suggestions to optimise the urban look I am going for. She honestly goes above and beyond, and definitely focuses on individual needs I.e. budget and re-sale value. If you want an amazing home, Julie will help you get it.

Customer Service
Transparency
Timeliness
Structural Integrity
Flooring
Build StagePre-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Riyala,
Thank you for your wonderful feedback, we will pass this on to Julie.
All the best with the rest of your building journey, keep us posted!
Brighton Homes

Alice and James

Alice and JamesSouth East Queensland, QLD

  • Verified customer

Expert advice and guidance

published

We thoroughly enjoyed our day at the Brighton Homes MyChoice Colour Studio at Loganholme. Jelena Novakovic was our Interior Design Consultant on the day and her knowledge of product options to suit our budget and desired outcome was excellent. She took the time to understand what we wanted to achieve and how we planned on living in the house to assist us in making the best decisions. At no time did we feel rushed or pushed into making any decisions and we were given plenty of time to check over what we had agreed on. We are so excited to see it all come together and are very grateful for Jelena's support!

Build StagePre-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Alice and James,
Thank you for your wonderful feedback, we will pass this on to Jelena.
All the best with the rest of your building journey, keep us posted!
Brighton Homes

Jonathan and Joy

Jonathan and JoySouth East Queensland, QLD

  • Verified customer

Simon and Zerlina - Team Everleigh Brighton - 5 STARS ⭐️⭐️⭐️⭐️⭐️

published
Customer Service
Transparency
Site Admin
Build StagePre-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes
Sean

Sean

  • 3 reviews
  • 1 like
  • Verified customer

Smooth sailing with Colour Appointment

published

We had our Colour Selection done with Amber Koch and she was a great help in helping us make our choices. Our custom and specific requirements albeit complex were easily understood by Amber which was a real plus point and their manager was accomodating with our requests. Very happy with the entire process so far!

Customer Service
Transparency
Timeliness
Build StagePre-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Sean,
Thank you for your wonderful feedback about your MyChoice Studio Appointment, we will pass this on to Amber. Keep us posted with the rest of your building journey. Cheers, Brighton Homes

Colin

ColinQueensland

  • Verified customer

Good guidance through some tricky business

published

Liam has been a calm and helpful steady hand through some tricky business in our pre-build stage. The challenges have always come from outside Brighton Homes and been dealt with very professionally. Communication has always been clear and prompt and given us confidence for the next stage of our build.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Colin,
Thank you for your feedback, we will pass this on to Liam.
We look forward to building your new Brighton home, keep us posted on the next stages!

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Colesy

ColesySouth East Queensland, QLD

  • 2 reviews
  • 1 like
  • Verified customer

Stress free experience

published

We are so impressed with the way Liam has helped us with all our contracts and changes to the build. He was always so quick to respond to our questions and helped us to make good decisions for our new home.
He was super friendly and helpful and no problem was too big or small. He worked with the colour studio to make sure all our choices would work with the home and made it a very seemless process. We were very impressed.

Customer Service
Transparency
Timeliness
Build StagePre-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi there,
Thank you for your wonderful feedback.
We will pass this on to Liam. All the best with the rest of your building journey, we look forward to building your new home. Cheers, Brighton Homes

Richard

RichardSouth East Queensland, QLD

  • 2 reviews
  • 1 like
  • Verified customer

No stress doing colour selection with Amber Koch..

published

We just completed a day of colour selections and it was awesome.Amber helped in so many ways to make our experience stress free and fun, she gave us guidance when we were unsure on things and she knew we had to stick to a budget and she was successful in doing that. highly recommend her for advice and help. Amber really knows her stuff.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Richard,
Thank you for your feedback - we will pass this on to Amber.
Congrats on completing this stage of the build, keep us posted throughout the other stages and all the best.
Cheers, Brighton Homes

  • Verified customer

Friendly and always happy to help

published

I’ve been dealing with Bobby and Leah from the Aura Display Village and they’ve been amazing. They have walked me through the early stages of this process and helped me navigate the developers building requirements. Bobby not only explained the building process, he also helped me tweak the plans to help create my perfect home.

Customer Service
Transparency
Timeliness
Build StagePre-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi John,
Thank you for your feedback, we will pass this on to Bobby.
All the best with the rest of your building journey, keep us posted!
Cheers, Brighton Homes

Hope H.

Hope H.South East Queensland, QLD

  • 2 reviews
  • 2 likes
  • Verified customer

A very comfortable experience

published

Feeling comfortable and trusting our builder was paramount when deciding which company to build with. From the outset, Bobby and Leah from the Aura precinct on the Sunshine Coast made myself and my wife feel right at home. No hidden fees or surprises during the process and nothing but great customer service. I would highly recommend entrusting Bobby and Leah with your new home build.

Customer Service
Transparency
Site Admin
Timeliness
Build StagePre-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi there,
Thank you for your feedback! We are thrilled to hear you have felt right at home with our Aura team, we will pass this feedback on to Bobby and Leah.
Keep us posted during the rest of your building journey. All the best, Brighton Homes

  • Verified customer

Colour Selections Made Easy

published

Big shout out to Amber Koch at the MyChoice Design studio for helping me with my selections. She made this daunting task very simple and easy by assisting in matching colours to my ideas. Can't wait to see the final product come to life. If anyone needs an interior designer at the design studio. Amber is your girl.

Customer Service
Transparency
Site Admin
Timeliness
Build StagePre-Construction
Construction End DateApril 2020
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Jacob,
Thank you for your feedback - we will pass this on to Amber.
All the best with the rest of your building journey, keep us posted!
Cheers, Brighton Homes

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Questions & Answers

Craig R

Craig Rasked

Hi Brighton Homes,we were beginning our rebuild with another company but now are having second thoughts . Demo/rebuild in Beaumaris, land area 616 house 250 approx.Overlay ,soil test and neighbours consets for altered setback have been agreed and signed as our new home will be single storey in lieu of existing old double. Do you do underground parking and approx.cost per square or mtrs/2.

1 answer
Brighton Homes
Brighton H.Brighton Homes

Hi Craig,
We don't build in Victoria. Brighton Homes only operate in Queensland.
Thank you and all the best.
Brighton Homes

Ellen

Ellenasked

Hello, I am considering building with Brighton Homes in the Studio Range. There are already many inclusions such as solar and air conditioning, but I wanted to know about the limitations on design choices which are included in the base price. Are there price differences in the lighting, bathroom tile and flooring choices for example?

2 answers
Sarah
Sarah

Great options! Definitely don’t worry about that and they will give you in your initial quote everything with electrical! Start the process! It’s perfect :)

Brighton Homes
Brighton H.Brighton Homes

Hi Ellen, thank you for your question.
Please speak with your Building & Design Consultant as they will be happy to explain the difference between our Gallery and Studio collection. You will have ample opportunity in your MyChoice Design Studio walk through appointments to see what products are available and what ranges we offer before your contract signing.
Thank you, Brighton Homes

kat

katasked

I think this is a comment for Product Review. Most of these reviews are pre construction. That’s hardly comparable to other companies where their reviews are post. Please revise so people can compare apples with apples. The sales stage is the easiest!

1 answer
Brighton Homes
Brighton H.Brighton Homes

Hi Kat, our customers have the opportunity to write a review at each stage of their building journey, whether that’s pre-construction, construction or handover. They can also update their review at any time throughout their journey. Thank you, Brighton Homes

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