??!
1 photo
Brighton Homes
5.0 from 341 reviews

Reviews

4.9

23 reviews
5
(21)
4
(2)
3
(0)
2
(0)
1
(0)
  • Build Stage
  • Customer Service
    4.9 (19)
  • Site Admin
    4.9 (14)
  • Timeliness
    4.5 (11)
  • Structural Integrity
    5.0 (5)
  • Plumbing & Waterproofing
    5.0 (1)
  • Electrical & Lighting
    5.0 (1)
  • Flooring
    4.5 (2)
  • Transparency
    4.8 (16)
Previous
Next

Reviewer Photos & Videos

  • More
Lauren

LaurenMelbourne

  • 2 reviews
  • 1 like
  • Verified customer

Contracts Stage - Great Experience

published

Thank you to Liam and his team at Brighton for your help through the planning and contracts stage of our build. Thanks for your support and answering all of our (many) questions. As first home builders we felt supported and listened to. We have had a great experience so far with Brighton. We are looking forward to seeing our plans come to life.

Build StageMid-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Lauren,
Thank you for your feedback, we will pass this on to Liam.
Enjoy the rest of your building journey and congratulations on building your first home, keep us posted!
Thank you, Brighton Homes

  • Verified customer

Can't Wait to live in our new Brighton Home!

published
Customer Service
Transparency
Site Admin
Build StageMid-Construction
Construction End DateJanuary 2021
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Lea, thank you for your wonderful feedback.
We will pass this on to Liam, he will be thrilled to receive it.
All the best with the remainder of your build.
Thank you, Brighton Homes.

Stephanie.M.W

Stephanie.M.WSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

Excellent Communication!

published

Paula Jonson the Project Coordinator is a series asset to Brighton Homes! She was always professional but friendly and prompt in getting back to me. Nothing was too much trouble, she was excellent through the whole process. The rest of the team including colour selections with My Choice studio were also great. Our site supervisor is Bill who has been informative and friendly. Very happy. Would recommend. Would build again. Will update with another review once house complete.

Customer Service
Transparency
Site Admin
Timeliness
Build StageMid-Construction
Construction End DateNovember 2020
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Stephanie, thank you for the lovely feedback about Paula and Bill, they love helping to create their customers dream homes! We would love to see photos if you have time!

Home Builders

Find out how Brighton Homes compares to other Home Builders

Know better, choose better.

Compare all
Kim

KimSouth East Queensland, QLD

  • Verified customer

Building with Brighton - Best choice, no regrets

published

We are in the process of building with Brighton. To date it has been the right choice, the best choice we could have made....
Jelena - Selection Walk Through. Listened, responded to our ideas and suggestions.
Julie- Design Consultant - Selection Appointment. Professional, listened, responded to our ideas and suggestions. Gave ideas to support our vision and presented alternative ideas/suggestions..
Jamie -Site Manager. Legend! Our build has progressed without drama. Jamie has communicated clearly & regularly with us. Again, professional and responsive.
Liam - Project Co-ordinator - Professional. Pleasant to work with. On top of everything.
We are very happy with our choice of home and our Brighton team.

Customer Service
Transparency
Site Admin
Timeliness
Build StageMid-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Kim, the team were delighted to read your comments and feedback, we'd love to see photos when you have the time!

Saffron

SaffronSouth East Queensland, QLD

  • Verified customer

Amazing Experience - Job no. 501167

published
Customer Service
Transparency
Build StageMid-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Saffron, thanks so much for the feedback, we can't wait to see your new home come to life!

Kirst

KirstSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

June at Killara is amazing! Couldn’t ask for better!

published
Customer Service
Transparency
Timeliness
Build StageMid-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Kirst, thank you so much for taking the time to provide your honest feedback about your experience, your comments have been shared with the teams also. Keep us posted on your progress throughout your building journey!

Maqulate

MaqulateSouth East Queensland, QLD

  • 3 reviews
  • Verified customer

Brighton to the rescue!

published

We chose Brighton Hones after a negative experience with another builder. Brighton’s customer service pre-construction was great. They listened to did their vest to accomodate our vision for our first home. Pre-construction was quick. Comparing the time taken to construct our home vs others around us, ours took longer to reach completion. Nevertheless, we have been constantly updated on the progress of the build via the customer portal as well as via phone. It’s been great, and we look forward to seeing our completed house soon.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Flooring
Build StageMid-Construction
Construction End DateJune 2020
Sally and Nate L

Sally and Nate LSouth East Queensland, QLD

  • Verified customer

Highly recommend Brighton!

published
Customer Service
Transparency
Site Admin
Build StageMid-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes
Terry and Annette Clark

Terry and Annette ClarkSouth East Queensland, QLD

  • Verified customer

Very professional Service

published

We are just commencing building with Brighton homes and have been extremely happy with the exceptional service we have received so far. Sarah McCluskey our Project Coordinator has been very helpful and made the Pre construction stage very easy for us. There were changes that had to be made along the way which Sarah sorted out with no hassle. Would so far recommend the whole Brighton team to build your home.

Customer Service
Transparency
Site Admin
Timeliness
Build StageMid-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Terry and Annette, thanks so much for the feedback, keep us posted on your progress and welcome to the Brighton family!

Home Builders

Find out how Brighton Homes compares to other Home Builders

Know better, choose better.

Compare all
Dav-Lee

Dav-LeeSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

Our Oasis 34+ home with Brighton!

published
Customer Service
Transparency
Site Admin
Build StageMid-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Dav-Lee, that's so lovely to read and the Oasis is a great home for every occasion! We can't wait to see your Brighton home come to life!

Oasis

OasisSouth East Queensland, QLD

  • Verified customer

Great service...always well informed via email and the log in website....thank you...

published

Well managed system of building. All staff very approachable. Wayne Moodie and Liz at Harmony helped us decide the perfect design home for us. So far we are at 40% completion and its going well ahead af schedule. We are very happy with the quality of workmanship we've seen so far. We've looked at many display homes and almost signed up with Integral but we fell in love with the Oasis 34 with Brighton....

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StageMid-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi there Oasis, thank you so much for taking the time to provide your lovely review, we can't wait to see your finished home!

Paula

PaulaSouth East Queensland, QLD

  • 2 reviews
  • 1 like
  • Verified customer

New Home

published

After looking at many display homes and not quite finding the ONE! We finally wandered into Brighton Homes display at Aura where we found our perfect home.. We told Leah we loved the plan and she introduced us to Bobby and the rest is history we are now building our new home. Both Bobby & Leah were friendly, helpful and knowledgeable and made us feel comfortable with our decision to build with Brighton Homes.

Customer Service
Transparency
Site Admin
Timeliness
Build StageMid-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Paula, thank you for your feedback, we can't wait to build your new Brighton home! Welcome to the Brighton family!

  • Verified customer

So far so good

published
Customer Service
Timeliness
Build StageMid-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes
Brooke and Trent

Brooke and TrentSouth East Queensland, QLD

  • Verified customer

100% Build and Finance with Brighton Homes

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Build StageMid-Construction
Construction End DateMarch 2020
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Brooke and Trent, thank you so much for taking the time to provide your honest, detailed feedback about your experience with us, including John and Danielle in the MyChoice Home Loans team. Keep us posted on your progress!

Gary and Rachel

Gary and RachelMid North Coast, NSW

  • Verified customer

Excellent pre construction service from Brighton

published

The pre construction journey with Brighton has been very positive as we now embark on the construction stage. From Tender stage through to contract sign off the level of attention to detail and co-operative nature of both Bobby Hetherton and Paula Jonson has been exceptional. Thanks Brighton!

Customer Service
Transparency
Site Admin
Build StageMid-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Gary and Rachel, thank you for the lovely feedback about Bobby and Paula they were delighted to read your comments and can't wait to see your home come to life!

Home Builders

Find out how Brighton Homes compares to other Home Builders

Know better, choose better.

Compare all
Anonymous

AnonymousSouth East Queensland, QLD

  • 2 reviews
  • 1 like
  • Verified customer

Jules and Nat gave us such an enjoyable experience

published

Jules and Natalie at the Helenvale Display Village just wow, unbeatable service! They have us an enjoyable building experience after we had a not so good experience with another builder with hidden costs! Jules was honest, approachable and lovely from the start, always was upfront with costs and gave great suggestions. We will be building our next few home through Brighton for sure after this experience.

Customer Service
Transparency
Build StageMid-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi there, thank you so much for your lovely feedback about Jules and Natalie, they love helping their customers create the home of their dreams and they can't wait to help you again!

sayed

sayedSouth East Queensland, QLD

  • 2 reviews
  • 1 like
  • Verified customer

Amazing builder!

published

I am so satisfied with the service, Paula is Amazing, she helped me so much. All the people working in studio are awesome, made me love brighton homes more. Thanks guyz!

Build StageMid-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Sayed, thanks so much for your feedback, especially about Paula she was so delighted to read your comment!

  • Verified customer

MyChoice Colour Studio - Loganholme

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Build StageMid-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi there, thanks so much for taking the time to provide your feedback, Julie is such a pleasure to work with and loves helping to create our customer's dream homes!

Bec M.

Bec M.South East Queensland, QLD

  • Verified customer

Amazing Service

published

I chose Brighton homes as my builder for my first build project as Wayne + Liz went over and above when I was deciding on who to build with. Their communication and assurance that I could do exactly what I was after with no issue gave me the confidence to choose Brighton as my builder. I went back and forth with Wayne during the tender stage over many details I wanted to change on the floor plan and things I wished to add and he did it all fast and in full detail for me. I am now about 2-3 from builds completion and am so impressed with how its all come together so far. I highly recommend Brighton and also Wayne if you're looking to build on the sunny coast.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Build StageMid-Construction
Construction End DateSeptember 2019
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Bec, thanks so much for your feedback about Wayne, he was so pleased to read your comments, we'd love too see photos if you have time to post any?

Erin

ErinBrisbane

  • Verified customer

Very Happy So Far!!!

published
Build StageMid-Construction
Page 1 of 2
See all Brighton Homes reviews

Questions & Answers

Craig R

Craig Rasked

Hi Brighton Homes,we were beginning our rebuild with another company but now are having second thoughts . Demo/rebuild in Beaumaris, land area 616 house 250 approx.Overlay ,soil test and neighbours consets for altered setback have been agreed and signed as our new home will be single storey in lieu of existing old double. Do you do underground parking and approx.cost per square or mtrs/2.

1 answer
Brighton Homes
Brighton H.Brighton Homes

Hi Craig,
We don't build in Victoria. Brighton Homes only operate in Queensland.
Thank you and all the best.
Brighton Homes

Ellen

Ellenasked

Hello, I am considering building with Brighton Homes in the Studio Range. There are already many inclusions such as solar and air conditioning, but I wanted to know about the limitations on design choices which are included in the base price. Are there price differences in the lighting, bathroom tile and flooring choices for example?

2 answers
Sarah
Sarah

Great options! Definitely don’t worry about that and they will give you in your initial quote everything with electrical! Start the process! It’s perfect :)

Brighton Homes
Brighton H.Brighton Homes

Hi Ellen, thank you for your question.
Please speak with your Building & Design Consultant as they will be happy to explain the difference between our Gallery and Studio collection. You will have ample opportunity in your MyChoice Design Studio walk through appointments to see what products are available and what ranges we offer before your contract signing.
Thank you, Brighton Homes

kat

katasked

I think this is a comment for Product Review. Most of these reviews are pre construction. That’s hardly comparable to other companies where their reviews are post. Please revise so people can compare apples with apples. The sales stage is the easiest!

1 answer
Brighton Homes
Brighton H.Brighton Homes

Hi Kat, our customers have the opportunity to write a review at each stage of their building journey, whether that’s pre-construction, construction or handover. They can also update their review at any time throughout their journey. Thank you, Brighton Homes

Get an answer from our members and Brighton Homes representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.