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Brighton Homes

Brighton Homes (page 2 of 17)

5.0 from 339 reviews

Reviews

5.0

338 reviews
5
(326)
4
(11)
3
(1)
2
(0)
1
(0)
  • Build Stage
  • Customer Service
    4.9 (289)
  • Site Admin
    4.9 (128)
  • Timeliness
    4.8 (169)
  • Structural Integrity
    4.9 (68)
  • Plumbing & Waterproofing
    4.9 (55)
  • Electrical & Lighting
    4.9 (67)
  • Flooring
    4.7 (63)
  • Transparency
    4.9 (259)
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Hope H.

Hope H.South East Queensland, QLD

  • 2 reviews
  • 2 likes
  • Verified customer

A very comfortable experience

published

Feeling comfortable and trusting our builder was paramount when deciding which company to build with. From the outset, Bobby and Leah from the Aura precinct on the Sunshine Coast made myself and my wife feel right at home. No hidden fees or surprises during the process and nothing but great customer service. I would highly recommend entrusting Bobby and Leah with your new home build.

Customer Service
Transparency
Site Admin
Timeliness
Build StagePre-Construction
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1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi there,
Thank you for your feedback! We are thrilled to hear you have felt right at home with our Aura team, we will pass this feedback on to Bobby and Leah.
Keep us posted during the rest of your building journey. All the best, Brighton Homes

  • Verified customer

Colour Selections Made Easy

published

Big shout out to Amber Koch at the MyChoice Design studio for helping me with my selections. She made this daunting task very simple and easy by assisting in matching colours to my ideas. Can't wait to see the final product come to life. If anyone needs an interior designer at the design studio. Amber is your girl.

Customer Service
Transparency
Site Admin
Timeliness
Build StagePre-Construction
Construction End DateApril 2020
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1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Jacob,
Thank you for your feedback - we will pass this on to Amber.
All the best with the rest of your building journey, keep us posted!
Cheers, Brighton Homes

Tahria H.

Tahria H.South East Queensland, QLD

  • Verified customer

Brighton Homes at Helensvale has been nothing short of amazing

published

Jules and Kylie at the Helensvale Display Homes have been an absolute dream to work with. Knowing Jules from previous lifetimes, there was nobody else I'd rather go to. We are so excited to start the journey and can't wait to get stuck into our appointments. I have every faith that the rest of the journey with Brighton will be as sensational as this has. I can't thank them enough for bringing my dream to reality, even when I went back and forth with my finance. They never gave up hope and we are thrilled to be moving forward.

Customer Service
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Site Admin
Timeliness
Build StagePre-Construction
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1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Tahria,
Thank you for providing your wonderful feedback and Congratulations! We will pass this on to Jules and Kylie.
Thanks for putting your faith in Brighton Homes, we look forward to building your new home. Keep us posted!

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Briony Ryan

Briony RyanSouth East Queensland, QLD

  • 2 reviews
  • 1 like
  • Verified customer

Upfront and not pushy

published

From the moment we met with Andrew Sandall we were confident that we had made the right decision to chose Brighton. We gave him a list of what we wanted and weren’t sure if it was even possible but he came through with the goods. He talked is the building process and gave us generous estimates to prepare us for the total amount. He took the time to explain a huge range of building techniques and the terminology which was fantastic as we are rookies.

He is welcoming and down to earth, a complete legend! And his assistant Maria was so helpful as well.

Customer Service
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1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Briony,
Thank you for your wonderful feedback, we will be sure to pass this on to Andrew.
All the best with the rest of your building journey. Keep us posted! We look forward to building your new Brighton home.

Aaron G.

Aaron G.South East Queensland, QLD

  • Verified customer

Wayne and Liz at Harmony Sales and Display Centre were superb

published

Brighton Homes, and in particular Wayne and Liz at Harmony, have been great. Nice homes, super helpful, very friendly and really accomodating. We tweaked and changed the home floor plan a few times with no drama. Wayne's estimates for upgrades etc were spot on which was really helpful when weighing up the pros and cons of different options. Absolutely recommend them.

Customer Service
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1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Aaron,
Thank you for your feedback. We will pass this on to Wyane and Liz.
Keep us updated during the rest of your building journey.
All the best, Brighton Homes

Mark and Cath

Mark and CathSouth East Queensland, QLD

  • Verified customer

Setting the Gold standard for service and support!

published

No question we have had some challenges getting to this point with our new home build, but none of the challenges have been from Brighton. In fact, Andrew and Maria have been our problem solvers , solution finders and saviours of our sanity ! Andrew has been available to guide us every step of the way, answering emails and phone calls even if it was his day off! We could not be happier with how our project has been managed with he and Maria to get us to this point. Onwards and upwards from here knowing we have such great support coming from this team ,we couldnt recommend them highly enough, Thank you

Customer Service
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1 comment
Brighton Homes
Brighton H.Brighton Homes
Skye and Tim Williams

Skye and Tim WilliamsSouth East Queensland, QLD

  • Verified customer

Smooth Sailing with Andrew Sandall - Ref 501262

published

My partner Tim and I would like to extend our sincere thanks to Mr Andrew Sandall of Brighton Homes (Narangba Display village), as well as his associate Maria. It had been a rough time with previous builders but finally a Sales manager with a bit of heart and knowledge. Andrew went out of his way to answer all of our questions promptly, even in his own time - Finally someone realistic with a no terrible attitude. Anyone who goes through Andrew in the future are in excellent hands.

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1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Skye,
Thank you for your review. We will pass this wonderful feedback on to Andrew.
We look forward to building your new Brighton home.
Cheers

Dan and Shaun

Dan and ShaunSouth East Queensland, QLD

  • Verified customer

Wonderful service

published

We have just commence the prebuild stage and so far we are very happy, June Matthews is a wonderful helpful person and she was one of the reasons we chose to build with Brighton.
We have found brighton to very Open and upfront with all costs and the inclusions we found were far better quality than other builders

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1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Dan and Shaun,
Thank you for your review.
We will pass this on to June. Keep us updated with your building journey. Cheers, Brighton Homes

maclean c.

maclean c.Metropolitan Adelaide, SA

  • Verified customer

A dream come true building with Brighton is the best you could do!!

published

We’ve had Bobby and Leah taking us through our journey and he has been fantastic!!! We built during COVID times and it wasn’t easy for anyone. We were also interstate during our build but the team was fantastic and never compromised on anything to make the journey aS smoothly as possible. We built the Aurora 40. We estimated the cost to be 390,000 and are still working on staying on budget. I would definitely recommend this company to family and friends.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi there,
Thank you for your review, we will pass this feedback on to Bobby and Leah. Great to hear it's all been smooth sailing whilst you've been interstate. Keep us updated with the rest of your building journey. All the best.
Brighton Homes

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Hope H.

Hope H.South East Queensland, QLD

  • 2 reviews
  • 2 likes
  • Verified customer

Bobby and Leah at Aura - the real rockstars!

published

We can't thank the team at the Brighton Sales Office in Aura QLD enough for all their help in the pre-construction journey of our first home. Bobby and Leah have been nothing but patient, transparent, and helpful, fielding our many (many) questions and ensuring we have a firm understanding of the whole process. They've entertained all our additional design ideas and helped to make our vision for our first home come to fruition. Thank you, Bobby and Leah!

Customer Service
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1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Hope,
Thank you for your wonderful feedback, we will be sure to pass this on to Bobby and Leah - they will be thrilled!
All the best during your construction, keep us posted throughout the rest of your building journey.
Cheers, Brighton Homes

Sean and Donna

Sean and Donna

  • 2 reviews
  • 1 like
  • Verified customer

Our Pre Construction stage

published
Build StagePre-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Sean and Donna,
Thank you for your wonderful review. We will pass this feedback on to our team.
Enjoy your home building journey and keep us updated during construction.
Cheers, Brighton Homes

  • Verified customer

Can't Wait to live in our new Brighton Home!

published
Customer Service
Transparency
Site Admin
Build StageMid-Construction
Construction End DateJanuary 2021
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1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Lea, thank you for your wonderful feedback.
We will pass this on to Liam, he will be thrilled to receive it.
All the best with the remainder of your build.
Thank you, Brighton Homes.

Chloe Ann

Chloe AnnSouth East Queensland, QLD

  • Verified customer

Brighton Homes MyChoice Studio - Selection Appointments

published

We would like to share how pleased we are with our MyChoice Studio experience. The selection of displays and materials is impressive but the real differentiator is the staff. We had our appointment with Amber and she was warm, friendly and helped turn what could have been a long and intensive day into a rewarding experience. Her expertise helped us turn a vague idea into a cohesive design for our new home and her thoughtful recommendations allowed us to achieve this without feeling like we had to compromise due to price. Compared to how friends of ours have fared with other builders, we would say the MyChoice Studio team are an invaluable resource and would recommend building with Brighton.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Chloe,
Thank you for your wonderful feedback. Our MyChoice Design Studio team will be thrilled to read this.
We look forward to building your new Brighton home, keep us posted on the progress.
Thank you, Brighton Homes

Teresa Palermo-Ferrigno

Teresa Palermo-FerrignoSouth East Queensland, QLD

  • Verified customer

Exciting times choosing our NEW Home Design.

published
Customer Service
Transparency
Build StagePre-Construction
Construction End DateJanuary 2021
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1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Teresa,
Thank you for your review. Jules and Kylie were thrilled to receive this feedback. Enjoy the rest of your building journey and keep us posted with your progress. Thank you, Brighton Homes

  • Verified customer

MyChoice studio appointment: Wow!

published

The Mychoice Studio is unbelievable.The selections of colours, textures and materials were endless, the most surprising part was that nearly all of it was included, with no upgrade cost. My partner and I were lucky to have Amber as our design consultant. Her eye for detail is impressive and was so helpful when putting our external and internal choices together. We could not be happier with our choice to work with Brighton homes.

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Build StagePre-Construction
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Brighton Homes
Brighton H.Brighton Homes

Hi Amy,
Thank you for your feedback. We are glad to hear you were impressed with our standard inclusions.
Keep us updated with your progress. We look forward to building your new Brighton Home!

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Sarah M.

Sarah M.South East Queensland, QLD

  • Verified customer

Brighton Homes, a cut above the rest!

published

My experience with Brighton Homes, specifically my Project Coordinator Liam Ringuet, has been nothing short of phenomenal! I'm a first home buyer/builder and Liam and the team at Brighton Homes has made the process as seamless and comfortable as possible! They are honest and transparent from start to finish, and they genuinely have your best interests at heart. Liam was fantastic! He was efficient, proactive and the communication was incredible! A few times I'd send an email on a Saturday and he would give me a call straight away to discuss. I am so glad I chose Brighton Homes for my first house and would highly recommend them, and Liam, to everyone! Thank you!

Customer Service
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Brighton Homes
Brighton H.Brighton Homes

Hi Sarah,
Thank you for your wonderful feedback, we will pass this on to Liam.
Congratulations on building your very first home! We hope you enjoy the rest of your building journey with us.
Brighton Homes

Shaheen

ShaheenSouth East Queensland, QLD

  • Verified customer

Brighton makes you feel brighter!

published

We recently attended our colour selections for our home-to-be. Amber Koch was very helpful, ensured our colours and designs made sense, without breaking the bank and influencing our decisions too much. The standard range of Brighton home fixtures are also very nice, so it was easy not to spend too much over budget.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Shaheen, thank you for your feedback. Keep us up to date with your building journey. We look forward to building your new Brighton home.
Thank you, Brighton Homes

  • Verified customer

Amazing Care & Collaboration

published

Can't thank Chris and Janise, the Rochedale Team enough!

They have taken me through the entire pre-construction phase thus far and It's been unbelievable! Thank you for your collaboration and caring about how my dream home will look & feel. Very transparent, honest and engaging. The Brighton homes team in general are all a dream to work with!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePre-Construction
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1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Sarah,
Thank you for your lovely feedback, we will pass this on to the Rochedale team. Keep us updated on your progress, we look forward to building your dream home.
Thank you,
Brighton Homes

The reviewer stated that an incentive was offered for this review

  • Verified customer

Brilliant company! Amazing service! Highly recommended.

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2020
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1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi there,
Thank you for your wonderful feedback, we will pass this on to the team.
All the best and enjoy living in your beautiful new Brighton home.

Sun

SunSouth East Queensland, QLD

  • Verified customer

They are not just another builder...

published
Customer Service
Transparency
Build StagePre-Construction
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi there,
Thank you for your lovely feedback, we will be sure to pass this on to June and Chris.
All the best, we hope we can build your home!

Page 2 of 17
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Questions & Answers

Craig R

Craig Rasked

Hi Brighton Homes,we were beginning our rebuild with another company but now are having second thoughts . Demo/rebuild in Beaumaris, land area 616 house 250 approx.Overlay ,soil test and neighbours consets for altered setback have been agreed and signed as our new home will be single storey in lieu of existing old double. Do you do underground parking and approx.cost per square or mtrs/2.

1 answer
Brighton Homes
Brighton H.Brighton Homes

Hi Craig,
We don't build in Victoria. Brighton Homes only operate in Queensland.
Thank you and all the best.
Brighton Homes

Ellen

Ellenasked

Hello, I am considering building with Brighton Homes in the Studio Range. There are already many inclusions such as solar and air conditioning, but I wanted to know about the limitations on design choices which are included in the base price. Are there price differences in the lighting, bathroom tile and flooring choices for example?

2 answers
Sarah
Sarah

Great options! Definitely don’t worry about that and they will give you in your initial quote everything with electrical! Start the process! It’s perfect :)

Brighton Homes
Brighton H.Brighton Homes

Hi Ellen, thank you for your question.
Please speak with your Building & Design Consultant as they will be happy to explain the difference between our Gallery and Studio collection. You will have ample opportunity in your MyChoice Design Studio walk through appointments to see what products are available and what ranges we offer before your contract signing.
Thank you, Brighton Homes

kat

katasked

I think this is a comment for Product Review. Most of these reviews are pre construction. That’s hardly comparable to other companies where their reviews are post. Please revise so people can compare apples with apples. The sales stage is the easiest!

1 answer
Brighton Homes
Brighton H.Brighton Homes

Hi Kat, our customers have the opportunity to write a review at each stage of their building journey, whether that’s pre-construction, construction or handover. They can also update their review at any time throughout their journey. Thank you, Brighton Homes

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