Great Customer Experience and great car!
Great customer service and car quality. I had gone to another dealer before going to Brisbane City Used Cars and I can say that the customer experience in this one was 1000x better, as wells as the cars. Darren was very nice to us all the time and he was aware about all the advantages/technologies of the car (not like the other dealer). Rachel (acessories) and Paul (finance) were great. I will definately return for my next car.
Perfect place to buy a car! Professional and responsible.. Darren was excellent.
Darren was great and helpful . It was really professional and easy to deal with Darren and he made us feel great .Would definitely recommend him and this place to buy as we bought our two cars from them. Reasonable prices and lots of help and offers . Clear and quick process with understanding! Well done !
We’re very happy with our purchase.
Thank you kaity
Kaity was professional, knowledgeable, organised and friendly which led to a very smooth process, I visited her Tuesday and picked up my new car Thursday. She’s the one you want when visiting the guys at Brisbane city automotive. Thanks again
Thank you Jesse Frazer (and Rachel) !
THANK YOU Jesse for acting with honesty and professionalism to help make my buying experience easy and stress-free. Being female I had the unfortunate experience by quite a few dealers (prior) of not being treated with the same respect that I would had I been male. However Jesse and the team at Brisbane City Auto worked with me over several days to find a car that was within my price range and to my liking. On top of that, Jesse ensured I got a little more for my trade-in than what was first offered, which helped seal the deal! Thanks also to the infectiously positive Rachel C for helping me with the extras I wanted for my car - your joyful energy would make anyone want to enter the doors of your dealership :) Blessings
Great car, great service
The team at Brisbane City Auto are great, in particular Jesse Fraser our salesperson was organised, friendly and very professional. I get the feeling he will go the extra to explain details and answer any questions. A great experience buying a car from him. would definitely recommend.
Purchased used car
My experience of buying a used vehicle with Brisbane City Automotive was extremely professional. My salesman, Jesse Fraser, was friendly, great to deal with and very obliging. The purchase was so seamlessly and straight forward. I would recommend Jesse and the team here to anyone looking for a car, be it a new or used vehicle.
This company lacks integrity
This company informed me that my engine was unable to be repaired. They recommended a replacement engine. They sourced the replacement engine and fitted it – at a cost of approximately $4,200.00. I experienced issues with the replacement engine as soon as I collected the vehicle. These issues continued until the engine stopped working altogether approximately 5 months after it was fitted. Despite the fact that this company recommended, sourced and fitted the engine, they refused to refund my money or effect the necessary repairs. The end...result is that I have spent over $4000 and I'm in the same position I was in originally. This company has shown a complete lack of responsibility or integrity in this matter and I'd recommend not dealing with them.
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