- Verified customer
Definitely not professional as promised by [name removed] when quoted
Very disappointed with Brisk. I was told to be ready by 7am but still waiting for second guy to turn up at 8.30am. No amount of insurance will cover the damage caused by the employee shoving wall units up against the wall and chipping paint back to bare gyprock in our brand new home as well as chipping another wall. They were really slow and showed no real urgency, but maybe that’s because they work on hourly rate. Witnessed doors swinging open on cabinet and buckled it, the guy just stood there and laughed.
- Verified customer
Complete farce from beginning to end.
Moved furniture for a 3-4 bedroom house from Brisbane to Townsville. Quote included packing and packing materials. The wife and kids flew to Townsville, leaving the husband to supervise the load up and drive up. The removalists turned before the packers. It appears that the packing was completely overlooked and 2 packers were hurriedly found.
It was indicated to us that our gear would be packed and gone by early afternoon so the husband had booked accommodation in Bundaberg. The finish time kept being pushed back during the day and eventuall...y finished up at 6pm. The deposit for the accommodation booking was not refunded so we were out of pocket $157. When our gear was packed up to be transported to Townsville on 19th December, it didn't all fit on the truck so some of it was left in Brisbane. We received the remainder on 8th January. During the 8th January move, a box was ripped open along one bottom edge and a wooden planter was completely destroyed. A black, silk lampshade was crushed inside a box as a heavy object had been packed on top of it and the screws for the oval, full length mirror are missing so it can't be fixed into the frame. A microwave oven was delivered with our gear on 8th Jan. It's not ours. We contacted Brisk in an effort to reunite it with it's owners but they haven't responded as yet. Overall, it was disorganised. There was no listing of items packed. Not even a total number of boxes so there is no way to know if everything was delivered so we're relying on our memory. Things were randomly packed. 3 legs off the queen ensemble were found in a bedside table. The other 6 were found in the tv cabinet drawer. Screws from the full length mirror are missing and I can't find a purple glass perfume bottle that was bought in the UAE. We will avoid Brisk Transport in the future.
This was a fantastic service in my move from Sydney to the Sunshine Coast and I saved $1000 from a competitor whose service sounded not as good. Nothing was damaged in the process, the guys were cheerful and friendly and managed to squeeze my massive amount of stuff into the truck. While in storage my plants were watered and were in better shape afterwards than before. When I moved to my new place they were really patient when I changed my mind about where the furniture should go. Thanks especially to [name removed] for moving me, [name removed] for caring for my plants and [name removed] for organising it all and always being available.
Good value, friendly, cheerful service, patience, going beyond, timeliness. Watered my plants!
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Questions & Answers
Do you do Canberra to Adelaide removals?
I need to move 2 bedrooms worth of items including beds, side tables and one large dining room table from Brisbane to Cudgen , NSW. What would this cost and when could you do this? Regards [name and contact details removed]
Good morning Andrew,
Please contact the office on 1300 427 475 and ask to speak with our local team and they will put together a quote for your move.
Regards The Team At Brisk Transport
We are looking for a quote to move our 3 bedroom house and SUV from Carindale in Brisbane to Perth between the 18/12/20 and 7/01/21.
Thanks for your inquiry. If you could please contact the office on 1300 427 475 and ask to speak with Clayton he will be able to put together a quotation for you.
Regards the Team at Brisk Transport
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