4 questions from our users
I like the water jug and filtered water but the lid and the contents fall out easily if you tip the jug to empty all the water. I've been holding the lid down with my hand so it doesn't happen too often but this can't be right. I see from other posts it's probably a design flaw of this jug. Did anyone get an answer from the company about whether other jugs they make have the same flaw?
How do you take out the meter from the lid?
why is dirty water coming through my filter housing?
The lid on the one just bought cannot be made to fit tightly at all or is it just me?
If you still have the receipt take it back. I have another jug that has the same issue and trust me it continues and becomes very amnoying. It should not be happening. Even if you don't have your receipt go back to the shop and see if they can show you what's causing it at least, failing that write to the company. Surely they can send a replacement.
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