How much ever amazing this gym is, it’s definitely not safe. Every other day the things go missing from the lockers and petty things kept outside of the locker. The staff is all good when you don’t have a problem. When you do, they simply lift up their hands and refuse to help with an absolute disrespect. As a student, it isn’t a nice place to keep coming when you keep losing things.
I dropped by for a casual visit today. Casual visit there seemed to be expensive but i choose to do it. Must say, it was worth it. I have been to this place years ago but there seem to be a lot of changes. They have new equipments and and two levels of cardio and weights. Would definitely go back to train again.
- Verified customer
Filthy gym, won't let you cancel, and manager ignores calls and emails
Don't sign up to this place. Tried to cancel and the staff refused to take it in writing, as I'm not in Sydney anymore. Apparently you have to go into the gym, not a legally enforceable term in the contract. So if I never come back to Sydney I have to pay for the membership forever? Idiots. Then on top of that, the manager will screen your number (answers first time to private number and refuses to deal with you, won't answer in 60+ calls from own number). Won't respond to emails. Absolute shambles of an organisation and clearly do this because there's a lot of international students around, so they know they can intimidate them into paying more.
Forwarded a complaint to fair trading. Manager is a coward.
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