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Brosa Furniture

Brosa Furniture

4.3 from 1,708 reviews · View Statistics
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Reviews

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Disgruntled
DisgruntledSydney
  • 20 reviews
  • 48 likes
  • Verified

Very poor service

published
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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Justin
JustinSouth East Queensland, QLD
  • Verified

Very poor after sales customer service.

published

Whilst products appear to be of good quality, it's mostly cheap board with a really thin coating of paint. Screws are flimsy, some holes do not align. Products chip very easily with minimum effort, and there is very poor customer follow up to any inquiries on this. I'm still waiting after 2 weeks to hear if I can purchase a replacement part for a cabinet. You will likely notice blemishes on your product when unwrapping because of inconsistent manufacturing. No real difference in qaulity as opposed to Ikea, just trading off the latest on trend fad.

Product Quality
2/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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Andrea S.
Andrea S.South East Queensland, QLD
  • Verified

Ridiculous wait for delivery

published
Product Quality
3/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Brosa Furniture
Brosa F.Brosa FurnitureSend a private message
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Debra
DebraSydney, NSW
  • Verified

Bed looks great but assembly is appalling

published

Ordered the Scot bed from Brosa. It came on time and looks nice. Big problem though. The two men who assembled it didn't have a clue how to do it. End product is a bed that is missing bolts, no nuts used at all, head board is wobbly and some of the wrong bolts in the wrong place= substandard, unsafe piece of furniture. My husband is 80 years old and we are sleeping on a mattress on the floor until they can get someone back who hopefully knows what he/she is doing. Customer service very nice but so far no action. Concerned about our safety as well. Be ware.

Product Quality
3/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Brosa Furniture
Brosa F.Brosa FurnitureSend a private message
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Questions & Answers

Yildiz
Yildizasked

Hi everyone planning on purchasing the baker extendable dining table also Marie dinning chairs & cloves bar stools. As this purchase will be over $5000.00 I would love feed back on products and services prior to ordering. Thank you in advance

No answers
Ilani F.
Ilani F.asked

I want to order the Anica King Size bedhead. I live in Canberra. They say delivery is fast, is that true. I don't want to order and wait months.

2 answers
LMM
LMM

I would not buy from them again. I am still waiting. I am going to repoet them to fair trading.

Ilani F.
Ilani F.

Sorry to hear that. Did you order something and how long have you been waiting?

Mel
Melasked

Has anyone purchased the Brosa Sondra Sofa Bed?

No answers
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Details

CategoryOnline Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Office, Outdoor and Sofas
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