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Brosa Furniture

Brosa Furniture

4.3 from 1,817 reviews · View Statistics
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Reviews

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SLC
SLC
  • 8 reviews
  • 9 likes
  • Verified

Garbage! Sell faulty/returned items. Real v Ad photos attached!

published
  • Thumbnail
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  • Product Quality
  • Shipping
  • Incentivised Review No
  • Return Claim MadeYes
  • Warranty Claim MadeYes
  • Product Appearance Not as advertised
Brosa Furniture
Brosa F.Brosa FurnitureSend a private message

Hi Sharon! We're so sorry for the issues you had with this order. We don't mean to put you out with the return process. Our team member will contact you today with an alternative option.

SLC
SLC

So your team member contacted me to suggest I dispose of this large piece of assembled furniture myself and when I said I had no means to do that now they won't honour confirmed collection date. AND STILL NO REFUND!!!
PLEASE RESOLVE THIS ASAP.

Brosa Furniture
Brosa F.Brosa FurnitureSend a private message

Hi Sharon, your refund has been processed.

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Anh
AnhSydney, NSW
  • 2 reviews
  • 1 like
  • Verified

New damaged sofa delivered on the 26 June - Terrible customer support services

published
  • Product Quality
  • Shipping
  • Incentivised Review No
  • Return Claim MadeYes
  • Warranty Claim MadeYes
  • Product Appearance Not as advertised
Similar opinion? Write a review on ProductReview.com.au!
Tla
TlaGreater Melbourne (Outer), VIC
  • Verified

Do not purchase their floor lamps

published

I ordered a tripod floor lamp and noticed cosmetic issues with the lamp, Brosa was quick to exchange the product which i was happy with however the second floor lamp kept causing short circuits in my house. Brosa promptly refunded me for the lightbulbs bought in addition. Excellent customer service but would steer away from buying their lamps.

  • Product Quality
  • Shipping
  • Incentivised Review No
  • Return Claim MadeYes
  • Warranty Claim MadeYes
  • Product Appearance Not as advertised
Brosa Furniture
Brosa F.Brosa FurnitureSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Iloveshopping
IloveshoppingAustralian Capital Territory
  • 6 reviews
  • 5 likes
  • Verified

Absolutely Dreadful Service and Faulty Product

published
  • Product Quality
  • Shipping
  • Incentivised Review No
  • Return Claim MadeYes
  • Warranty Claim MadeYes
  • Product Appearance Not as advertised
Brosa Furniture
Brosa F.Brosa FurnitureSend a private message
Iloveshopping
Iloveshopping
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Questions & Answers

Lorraine S
Lorraine Sasked

I have been told by your customer service that you are not delivering to most areas, Mclaren Vale SA in this case. How can you advertise "delivery Australia wide".

1 answer
Brosa Furniture
Brosa F.Brosa FurnitureSend a private message
Kerryn M.
Kerryn M.asked

I have just ordered the heron grey Isabella king bed head. Has anybody else ordered /recieved this and were you happy with quality etc ?

No answers
SLC
SLCasked

Hi, does Brosa submit fake 5 star reviews in order to bury recent 1 star reviews?

2 answers
Grace
Grace

Sorry, I can’t help you there!

Brosa Furniture
Brosa F.Brosa FurnitureSend a private message
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Details

CategoryOnline Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Office, Outdoor and Sofas
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