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Brosa Furniture

Brosa Furniture

4.3 from 1,595 reviews · View Statistics
See the Best Furniture Shops in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

2.1
42 reviews
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Nisha P.
Nisha P.Sydney, NSW
  • Verified

Good furniture for the price.. and love the service.

published

I love my new bedroom furniture!! It looks very nice. The delivery service was professional and helpful. I will order again soon! :)

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
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  • Verified

Exactly what I wanted

published

A great quality chaise for my study and affordable! Extremely comfortable and love the colour. Very satisfied with my order and the Customer service . Thank you Borosa

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
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Apple
AppleMetropolitan Adelaide, SA
  • 2 reviews
  • Verified

Expectations met!

published

I ordered the Clovis set of 2 low bar stools online. I was skeptical at first because I normally go to a physical store but decided to get it online. When I received it, it was packaged really well. The furniture is so easy to assemble. And the quality is amazing. I have been to different shops but this one did not disappoint. It is timeless, classic, simple and elegant. I can't wait to put it in my new house. I would definitely recommend it. ❤

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
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  • Verified

Excellent, should have purchase years ago

published

great customer service and informative on product, Quality of product was excellent, easy to assemble. delivery was as expected and on time

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
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Moussa
MoussaSydney
  • 2 reviews
  • Verified

Quality bed and we love it!

published

We have the bed for a month now. Once we unboxed it, just had to add the legs of the bed which as easy as putting pegs in the holes. The bed is solid. The drawers open and close smoothly. The fabric used is nice and thick and doesn’t have a bad manufacturing smell. We usually buy our beds from Harvey Norman which have great quality but very expensive. Have recommended BROSA to our family. Thanks for a great product!

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
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Giny Grass
Giny Grass
  • 2 reviews
  • Verified

Camden Chesterfield 2 Seater Sofa Bed

published

The two Drivers carried the couch upstairs for me as I paid for the installation.
The Chesterfield is beautiful and the drivers were both extremely polite and helpful.
Both were from Columbia and I wish to thank them.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
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Couierease victim
Couierease victimGreater Melbourne (Inner), VIC
  • 3 reviews
  • 1 like
  • Verified

Great Customer Care & Advice!

published

From beginning (initial contact) to delivery couldn’t fault Brosa. They offer assistance without being pushy and also offer decor specialists (highly recommend you take up offer of free advice). The Customer Team were exemplary, making the process seamless & kept me up to date! The delivery team (again recommend their ‘White Glove Service’ for for a small additional cost) the guys unpacked, carried and placed furniture in my home in perfect condition and I purchase cream colored items! I purchase 2 x French style Wing chairs & 2 x Sofas. Happy with both furniture items. Getting highly praised compliments. Great value at great prices! Highly Recommend Brosa

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
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Related Articles

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Avleen M.
Avleen M.2 Nov 2021
should-i-buy-expensive-or-cheap-outdoor-furniture
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  • Verified

Excellent service... Quilty furniture

published

I purchased the Stella king slim bedframe. I was communicated through out the process and the bed was delivered within 2 weeks. The bed has easy instructions to put together and it was exactly what I was after. I would highly reccoment purchasing from brosa again.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Brosa Furniture
Brosa F.Brosa Furniture

Hi J! Thank you for a wonderful review- we're very happy to exceed your shopping experience.

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Andy
AndySouth East Queensland, QLD
  • 2 reviews
  • Verified

Outstanding Quality & Design With The Commitment To Please From The BROSA Team.

published
Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Brosa Furniture
Brosa F.Brosa Furniture

Thanks Andy, we are so happy that we could impress you!

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Kim
KimGreater Melbourne (Outer), VIC
  • 2 reviews
  • Verified

A table that we can’t find anywhere else

published

It is a perfect extendable table that we can’t find any better. It is good quality with beautiful patterns. Assembly is very easy to follow. I also can find other matching sets of chairs for it.

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Dasha
DashaSydney, NSW
  • 2 reviews
  • 1 like
  • Verified

long process

published

We purchased a bed head and a bench seat to go with it. The bench seat is beautiful, the bed head however came in wrong colour. We are currently working with costumer service to get it reordered which will take at least 3 more months. The delay is disappointing, however the bench seat we have received is beautiful so I am looking forward to getting the rest of my order

Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance Not as advertised
Brosa Furniture
Brosa F.Brosa Furniture

Hi Dasha, our sincere apologies about the wrong color. We are currently crafting your head for you and will get it to you as fast as we can.

I'm glad that you like the Edward bed bench!

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Questions & Answers

Melinda
Melindaasked

Why has Brosa not contacted us about our extremely overdue delivery of a sofa that we paid for back in early 2021?
Shocking customer service!

No answers
GreyBrown
GreyBrownasked

If only I’d read reviews before ordering and PAYING for my Bedhead from Brosa!!!
Ordered in October 2021 along with an Ottoman. Both promised as in store and delivered within a couple of weeks. Ottoman arrived December and lovely. Bedhead… NOTHING!!!! January 14 2022 still nothing. Told collected by Deliverer from Warehouse in a note by email, 4 weeks ago and that I would be contacted!
I have heard nothing, no longer promised
anything, if on its way where is it???
My Question Is: How can some customers give glowing FIVE star reports and others ONE star? No one has chosen stars in between! Quality is not an issue. ALL complaints, too numerous to count, relate to LACK of DELIVERY!!!!! HELP ME.
E: cocking1945@icloud.com

1 answer
GreyBrown
GreyBrown

Please change my star ranking to 1 star as I am unable to do so.

Lulu
Luluasked

Hi Wondering whether to order but worried a about customer service if anything goes wrong. Has anyone had a refund?

3 answers
Disgruntled
Disgruntled

I suggest you wait till at least February. Brosa is closed now and you'll deal with their call centre in the Philippines. They and their courier ANC are in total chaos. You have 21 days to change your mind. Pay with credit card too. I didn't have a pleasant experience with them and will get my ottoman delivered 6 weeks after ordering! It's all too stressful now, try them later.

SJS
SJS

We recently had to set up an apartment 2 days before Christmas. We were travelling from Adelaide to Melbourne and were only in Melbourne for 4 days, including Christmas Day. We only had one day for deliveries. They were great and the quality of the furniture is awesome.
The live chat was extremely helpful
And chased up delivery information etc for us. We chose products they had in stock
So that helped. We didn't have any complaints. The products were exactly as described.
SJS

Lulu
Lulu

Thanks for that.

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Details

CategoryOnline Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Office, Outdoor and Sofas
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