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Brosa Furniture

Brosa Furniture

4.4 from 1,519 reviews · View Statistics
See the Best Furniture Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Brosa Furniture

Reviews

  • Product Quality
    4.4 (18)
  • Return Claim MadeYes · No (19)
  • Warranty Claim MadeYes (2) · No (17)
  • Product Appearance As advertised (19) · Not as advertised
  • Shipping
    4.5 (16)
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Reviewer Photos & Videos

  • Thumbnail
jazz
jazzMelbourne
  • 2 reviews
  • 1 like
  • Verified

Seta 4 Seater Sofa with Chaise - Best purchase of my adult life.

published

I ordered Seta 4 Seater Sofa with Chaise and the couch is just beautiful and comfy. The delivery service is next to done with their driver tracking system so you exactly know how far your delivery driver is. They even call when they are close to arrival time. Love buying from Brosa

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
  • Verified

Sofa bed - great, good looking but firm

published

Very happy

It’s a good looking piece & good value for money.
It is very firm, i added a topper & is now perfect.

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

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0.0
(1,234)
Rabs
Rabs
  • 2 reviews
  • Verified

Como Modular Sofa - super comfy

published

Bought the Como lounge after having seen it in store. Although delivery took a while, I was kept up to date with order tracking and delivery date. And it was delivered when promised. Lounge is very comfy and we love the feature of movable backrest.

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
  • Verified

Great service

published

Brosa provided great service from purchase to delivery. I found the web chat was the best way to contact them when we needed to make changes to our order. They were responsive and helpful. We bought a few sets of the Ingrid dining chairs which were well packaged, easy to build and of good quality for the price, plus look fantastic! Only suggestion for improvement would be to provide plugs to cover the screw holes for a neater finish, but great looking and comfortable nevertheless.

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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  • Verified

Great looking piece but not built for everyday use

published

I ordered the Maki Sofa Bed in Burnt Orange and the colour is stunning. Everyone who has seen it has commented on how great it looks! Only thing is that it's not the most comfy of chairs as you can feel the iron rods when sitting on it. I haven't used it as a fold out sofa bed yet, and probably won't as I don't think it will be comfortable for guests. However, for an accent piece it ticks all the boxes. Ordering and delivery were super easy.

Product Quality
3/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Andrea
Andrea
  • 2 reviews
  • Verified

Our Perfect Chair

published

Having spent hours n days online looking for a perfect occasional chair for a newly refurbished room we came across Brosa Furniture. Don't waste your time looking elsewhere! Product quality was excellent, delivery was as promised and prompt. But best of all products come fully assembled!! We will definitely use Brosa again!

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Brosa Furniture
Brosa F.Brosa Furniture

Thanks Andrea, this means a lot to us!

yesplease
yespleaseGreater Melbourne (Inner), VIC
  • 6 reviews
  • 3 likes
  • Verified

Few hiccups, but happy with the furniture

published
Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Brosa Furniture
Brosa F.Brosa Furniture
Brosa Furniture
Brosa F.Brosa Furniture

Thank you for the order number! We will contact you today.

Related Articles

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Avleen M.2 Nov 2021
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Sonia
SoniaGreater Melbourne (Outer), VIC
  • 3 reviews
  • Verified

Amazing Service

published

Great price and quality f furniture, loved being able to select delivery date, the notifications right up to when the driver was outside your door was amazing and cost of delivery was so reasonable. One draw back is Customer Service department, had to leave message and its hard to speak to someone on the spot if you need.

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Brosa Furniture
Brosa F.Brosa Furniture

Hi Sonia! We are happy that you've been satisfied with the whole process. We are doing our best to return every missed call in a timely manner and we're sorry that you haven't been able to get through to us the first time.

Sonia
Sonia

I eventually got on to the right department but it wasn’t as easy as it should be but once I spoke to someone all was resolved. :)

Other Furniture Shops

 
 

0.0
(1,234)
Phoebe Jade
Phoebe JadeSouth-Eastern Region, NSW
  • 2 reviews
  • Verified

Amazing quality Mila sofa

published

The quality of the sofa that i purchased from Brosa is second to none. Responses to enquiries were always prompt also.
Delivery was a little delayed and not so accurate to what is advised online, be prepared for that, but overall i am very happy with my 3 seater Mila sofa.

Product Quality
5/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Brosa Furniture
Brosa F.Brosa Furniture

We love to hear that you're so happy with your new Mila Sofa!

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Gold Coast Traveller
Gold Coast TravellerSouth East Queensland, QLD
  • 5 reviews
  • 6 likes
  • Verified

Love! Very comfortable

published

Great stools, perfect height and colour is fantastic as per photos online! Amazing, well worth the wait! It was a long wait as I had ordered a very specific colour! But looove the new stools

Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Brosa Furniture
Brosa F.Brosa Furniture

Thank you for your nice words!

Steven
StevenCentral Highlands and Goldfields, VIC
  • 3 reviews
  • 1 like
  • Verified

Great Dining Room Chairs

published

We purchased 8 chairs from the website as we had already seen the chairs at our son's house so knew they were what we wanted. Sadly the quality control in the manufacturing let them down. One chair we could not fit the legs, after a number of emails a new set of chairs was delivered. Surprise, surprise, one of the chairs did not have the screw fittings in the back so we could not fit the seat to the back. Once all correct we ended up with 8 very comfortable and lovely looking chairs. The website was great and easy to use, good pictures and descriptions. The customer service was good.

Product Quality
4/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised

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0.0
(1,234)
Carolyn N
Carolyn NSydney, NSW
  • 3 reviews
  • Verified

Great service!

published

We called into the Brosa SYDNEY store without an appointment - we didn’t know we needed one - but they were very welcoming and showed us textile samples since there were no actual Maki sofa beds on the floor. The on line ordering is painless and the delivery a couple of weeks later was equally painless. The guys were most helpful and helped us to stow our new sofa bed into the car. At home our 4 year old grandson was able to help screw the legs into the bed. Too easy.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Furniture Shops

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  • Verified

Happy with product

published

Well made and looks good. Comfortable seat, but the edge of back rest is a little pokey when you sit back. Overall, does the job and has a small enough footprint for our space.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Kim
KimHobart, TAS
  • Verified

Good value for money!

published

Very happy with the product - quality was overall good at a reasonable price as I got it on sale. Delivery was relatively quick taking 3 weeks to reach Tasmania. Happy to buy from this store again!

Product Quality
4/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
New to AT46
New to AT46Sydney, NSW
  • 2 reviews
  • Verified

Quality and craftsmanship is perfect

published

Great range of products. I found exactly what I wanted and the quality and craftsmanship is excellent. Beautiful pieces that add style to my room. The order tracking was helpful, and the delivery guys assembled and took away the boxes and packaging. It was a great service.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

Questions & Answers

huda a.
huda a.asked

Where is your Location please

1 answer

Rockhampton

Sue
Sueasked

We just took delivery of the Osaka extension table and upon assembly the table doesn’t extend enough to put the extension piece in. What do I do now?

1 answer
Brosa Furniture
Brosa F.Brosa Furniture

Hi Sue! Sorry for the late response. If you haven't done so already, please email us to support@brosa.com with your order number and some pictures or a video of the issue. Our support team will then get back to you shortly with a solution.

Stephanie L.
Stephanie L.asked

Is your outdoor concrete tables easy to mark with spills n stuff
Can it be used outdoors with no roofing just open ?

No answers
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Get an answer from our members and Brosa Furniture representatives

Details

CategoryOnline Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Office, Outdoor and Sofas
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