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Brosa Furniture

Brosa Furniture (page 2 of 25)

4.4 from 1,200 reviews · View Statistics

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Linda S

Linda SBrisbane

  • 14 reviews
  • 20 likes
  • Verified customer

What a horrid company. Zero Stars

published
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
1 comment
Brosa Furniture
Brosa F.Brosa Furniture
  • Verified customer

Ethan king size bed and side drawers.

published

Love my Ethan king size bed and drawers. The colour and furniture was same as their picture. Resonable to assemble

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Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
1 comment
Brosa Furniture
Brosa F.Brosa Furniture

Hi Jayne! Great that you love your new Ethan Bed, it looks so cosy!!

  • Verified customer

This is perfect!!!!! Excellent quality!!!! Excellent service!!!!!!!

published

Excellent customer service. They keep me up to date with my order throughout the process. I purchased 2 Lena ottoman, I’m very happy with My purchase.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
1 comment
Brosa Furniture
Brosa F.Brosa Furniture

If you're happy, we are happy. Thank you for your feedback!

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KirstyRussell T.

KirstyRussell T.Sydney, NSW

  • Verified customer

Amazing Product - Amazing Service

published

Every step of the process was fantastic from the experience in the showroom through to delivery. It was easy to navigate the ordering and tracking process and all queries were answered quickly. We had some issues with delivery on our end and the Brosa team sorted it all out without any fuss. Will definitely purchase again.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
1 comment
Brosa Furniture
Brosa F.Brosa Furniture

This is great to hear, thank you for this delightful feedback, Kirsty!

  • Verified customer

Very Disappointed!

published

After waiting over 5 months for the delivery of my bed that was supposed to take 7-8 weeks it arrived with no legs. Very disappointing!

Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
2 comments
Brosa Furniture
Brosa F.Brosa Furniture

The legs were sent by express post and arrived in afew days. Thanks

Natalia C.

Natalia C.Greater Melbourne (Inner), VIC

  • Verified customer

Beautiful Kate Daybed

published

This product was available only online, so I took the risk, because I loved the original design of the Kate Daybed. I visited the store to view the fabric on a different piece. The item arrived earlier than predicted, packed with care, needing to assemble just the legs. It lives proudly in my lounge. I could not find another such unique design like it!

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Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
1 comment
Brosa Furniture
Brosa F.Brosa Furniture

Thank you so much for sharing, Natalia! The Kate Daybed looks wonderful in your living room, and you decorated it so beautifully.

Mai

Mai

  • 2 reviews
  • Verified customer

Great service

published

Excellent product and fast delivery with care taken to avoid damage. Easy to purchase from website. Website had abundant information to help with decision making including composition of furniture (solid wood etc) as well as detailed measurements. Would recommend and purchase from again.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
1 comment
Brosa Furniture
Brosa F.Brosa Furniture

Hi Mai! We're glad to hear you found everything easily on our website and love your new product. Thank you for your feedback!

Andrea

Andrea

  • 2 reviews
  • Verified customer

Our Perfect Chair

published

Having spent hours n days online looking for a perfect occasional chair for a newly refurbished room we came across Brosa Furniture. Don't waste your time looking elsewhere! Product quality was excellent, delivery was as promised and prompt. But best of all products come fully assembled!! We will definitely use Brosa again!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
1 comment
Brosa Furniture
Brosa F.Brosa Furniture

Thanks Andrea, this means a lot to us!

Sonia G.

Sonia G.Sydney, NSW

  • Verified customer

Great looking and quality product at awesome price.

published

We recently purchased a day bed and outdoor side table. Both products are great quality, look “expensive” but were so reasonable. Happy with the delivery and service provided too. Would recommend.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
1 comment
Brosa Furniture
Brosa F.Brosa Furniture

Thank you very much, Sonia!

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Debra

DebraSydney, NSW

  • Verified customer

Bed looks great but assembly is appalling

published

Ordered the Scot bed from Brosa. It came on time and looks nice. Big problem though. The two men who assembled it didn't have a clue how to do it. End product is a bed that is missing bolts, no nuts used at all, head board is wobbly and some of the wrong bolts in the wrong place= substandard, unsafe piece of furniture. My husband is 80 years old and we are sleeping on a mattress on the floor until they can get someone back who hopefully knows what he/she is doing. Customer service very nice but so far no action. Concerned about our safety as well. Be ware.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
1 comment
Brosa Furniture
Brosa F.Brosa Furniture
Kim Caiger

Kim CaigerSydney, NSW

  • 3 reviews
  • Verified customer

First time Customer

published

After searching and searching for the perfect Ottoman to match 2 chairs came across Brosa. I was able to get some free samples which helped me decide on a colour, very easy to order on-line, kept up to date on my order, was notified when my order was ready, booked the delivery on line, so simple. The delivery guys were very nice and the product when I opened the beautifully packaged boxes, the Ottomans were just perfect. Beautifully made and best of all Australian made. Love my Ottomans. Thank you Brosa

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
1 comment
Brosa Furniture
Brosa F.Brosa Furniture

You're so welcome! Thank you for your kind review!

Kras

KrasNortheast, VIC

  • 2 reviews
  • 1 like
  • Verified customer

Great online experience for reluctant online shopper

published

I've never purchased such a big ticket item online before and especially one that I haven't seen/tried in the flesh beforehand. The website is a treasure-trove of product information, the purchase process was easy, the order/delivery tracking was appreciated and most importantly I love the (easy to assemble) product - Kate daybed.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
1 comment
Brosa Furniture
Brosa F.Brosa Furniture

Hi Kras! How lovely to hear that you love your new Kate Daybed. Thank you for leaving us this review.

Ethan Dee

Ethan DeeGreater Melbourne (Inner), VIC

  • Verified customer

Don't waist your time with Brosa, Save yourself the headache!

published

Ordered in August 2020, Estimated delivery was 3mths which turned into 6mths. I am not an unreasonable person I understand covid delayed things... didn't complain or contact for 6mths. In the day of delivery told 2 of the ten dining chairs ordered cannot be found and won't be delivered on the day. Called can't get through left many messages and emails still no contact or update on the 2 missing chairs. Useless, unprofessional and a total waste of time! Wish I had spent my money elsewhere.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Brosa Furniture
Brosa F.Brosa Furniture
Poppy

PoppySydney, NSW

  • Verified customer

The love of my living room!

published

I’m really happy with my coffee table and it wasn’t hard to find what I wanted as I quite like their range of products. Happy with the quality of my coffee table and it wasn’t hard to assemble at all and I’m 5’1. Easy peasy to do it myself!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
1 comment
Brosa Furniture
Brosa F.Brosa Furniture

Thanks, Poppy! So glad you had no trouble at all with the assembly of your coffee table. Thank you for your feedback!

Lisa H

Lisa H

  • 2 reviews
  • Verified customer

Zoe Dining Chair

published

I ordered my product online (Zoe chairs) after visiting instore to see all the options in person. The chairs were easily assembled (just had to screw in the legs) and the chairs are super comfy around our dining table. Great price and really great looking chairs - looks terrific in our house! Very happy :)

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
1 comment
Brosa Furniture
Brosa F.Brosa Furniture

This makes us very happy too. Thanks so much for your kind feedback, Lisa!

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Kamilia

KamiliaSydney, NSW

  • Verified customer

Love Love Love!

published

Although delivery took 6 weeks, the bar stools I ordered are stunning and very easy to assemble. Very satisfied with my purchase.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
1 comment
Brosa Furniture
Brosa F.Brosa Furniture

Hi Kamilia! So happy that your bar stools were worth the wait. Thanks so much for being our customer.

Heather

Heather

  • 2 reviews
  • Verified customer

Gina Dining Table

published

Ordered online which was so easy. My table arrived promptly and she's a beauty. Well packed and easy to assemble (with help to lift as it is a solid piece). The black is sleek and stylish - much better in looks and quality than any others I have seen. Delivery was relatively expensive but efficient. Very happy.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
1 comment
Brosa Furniture
Brosa F.Brosa Furniture

Hi Heather! So nice that you love your new Gina Dining Table. It's a beautiful piece and we hope you'll enjoy many meals on it over the years.

  • Verified customer

The perfect chair !

published

Delighted with my chair, it is as stylish as it looked on website and the quality is excellent, it’s now everyone’s favourite place to sit !
Only had to add legs and it was done, so very easy.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
1 comment
Brosa Furniture
Brosa F.Brosa Furniture

Hi Alison! Thank you so much for your nice review, we love to hear that you love your new chair!

Jess

JessSydney, NSW

  • Verified customer

Great service.

published

Loved the online delivery booking system I could organise in less than 30 seconds and track the van when it was on its way. Easy assembly. Packaging was a little crazy though!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
1 comment
Brosa Furniture
Brosa F.Brosa Furniture

Hi Jess! Thank you for leaving us your feedback, we very much appreciate your time! We're glad everything went well and you were kept up to date.

Janet

JanetMelbourne

  • 2 reviews
  • Verified customer

Very pleased with purchase

published

Visited store and given great service by staff member who was knowledgeable and friendly. Items arrived as promised in communication. Chairs of good quality and great value. Very pleased. Will definitely revisit store

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
1 comment
Brosa Furniture
Brosa F.Brosa Furniture

Hi Janet! How wonderful that you enjoyed your visit at our studio. Please come again soon, we'd love to welcome you again!

Page 2 of 25
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Questions & Answers

huda a.

huda a.asked

Where is your Location please

1 answer

Rockhampton

Sue

Sueasked

We just took delivery of the Osaka extension table and upon assembly the table doesn’t extend enough to put the extension piece in. What do I do now?

1 answer
Brosa Furniture
Brosa F.Brosa Furniture

Hi Sue! Sorry for the late response. If you haven't done so already, please email us to support@brosa.com with your order number and some pictures or a video of the issue. Our support team will then get back to you shortly with a solution.

Stephanie L.

Stephanie L.asked

Is your outdoor concrete tables easy to mark with spills n stuff
Can it be used outdoors with no roofing just open ?

No answers

Get an answer from our members and Brosa Furniture representatives

Details

CategoryOnline Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Office, Outdoor and Sofas

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