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Brosa Furniture

Brosa Furniture (page 3 of 58)

4.4 from 1,153 reviews · View Statistics

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  • Verified customer

Prices are reasonable as items come with missing parts.

published

Prices are reasonable as items come with missing parts. We have waited 5 months for an order that said 4 weeks when ordered and we are literally sleeping on the floor and they can’t tell us when the parts will arrive. They can’t even get organised to send the parts as we have had lots of people contacting us about the issue. When you spend thousands on new furniture you expect to not sleep on the floor.

1 comment
Brosa Furniture
Brosa F.Brosa Furniture

Hi Katie! Oh no, we are so sorry that you're missing parts for your bed! Could you please provide us your order number so we can get an ETA on your parts request urgently?

Dani

DaniGreater Melbourne (Inner), VIC

  • 2 reviews
  • Verified customer

Comfy Armchair!

published

Purchased the Seta Armchair and it exceeded my expantions when delivered..beautiful quality material, great size/colour and well constructed. Love how you can use a feature on their Website to see how the item will look in your home! Had to just assemble the legs which was easy and straight forward. Delivery was great and was given updates throughout the day. Happy to purchase from them again!

1 comment
Brosa Furniture
Brosa F.Brosa Furniture

Thank you, Dani! We are so happy that you would trust Brosa again with your furniture needs.

  • Verified customer

Very happy

published

I was extremely happy with the products I purchased from Brosa, I love the range, the prices are reasonable, most of the products arrived quickly, a couple were delayed due to CoVid, but no fault of the company. I found assembly easy by myself, and products stylish and good quality.

1 comment
Brosa Furniture
Brosa F.Brosa Furniture

That's great to hear. Thank you so much for this review, Annie!

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Jman

JmanSydney, NSW

  • 2 reviews
  • 2 likes
  • Verified customer

Never use this company

published

Ordered two chairs in the ready to ship tab for pre Xmas delivery. As a Xmas gift.

Less than 12 hours later the shipping date is..... six months later. Don’t be fooled. Don’t use this company. They publish inaccurate info to get you in, and rely on complacency to keep your order.

1 comment
Brosa Furniture
Brosa F.Brosa Furniture

Hi Jman! We are sorry if there was any confusion about the lead times. We would love to get in touch with you to clarify and find a solution. Could you please provide us your order number, so we can contact you?

Deb

DebGreater Melbourne (Metropolitan), VIC

  • Verified customer

Gorgeous little site table

published

lovely little side table purchased online from Brosa - very smooth transaction, thankyou. It was easily assembled and is a very sturdy little piece. Although slightly lighter in tone than as per product image, it looks lovely in our lounge and is already indispensable. Many thanks, great service and a lovely attractive and solid little piece of furniture.

1 comment
Brosa Furniture
Brosa F.Brosa Furniture

So lovely that you like your new side table! Thank you for your review, Deb!

Donna M.

Donna M.Goulburn Valley, VIC

  • Verified customer

Exactly as described

published

I was worried Purchasing 10 chairs site unseen but the description couldn’t have been more exact and I love them the quality is amazing and the product description was spot on. They were delivered exactly when they were promised.

1 comment
Brosa Furniture
Brosa F.Brosa Furniture

Thank you so much for trusting us, Donna!

  • Verified customer

I know I’ll keep this sofa forever!

published

Stylish and well made, very reasonably priced! Brosa is a brand to watch. Their aesthetic, ease and accessibility are on point.

I love this sofa, it looks expensive and is of high quality. I think it will remain a fixture of my home for many years to come! Timeless design and easily suited to many different styles, I think this piece will be reinvented many times over.

1 comment
Brosa Furniture
Brosa F.Brosa Furniture

What a beautiful review - thank you so much for taking the time to leave us your feedback!

Giles

GilesSydney, NSW

  • Verified customer

Terrible service and uncomfortable product!

published

I bought a sofa bed from Brosa and it said on the website it's "comfort" level was snug. It's the hardest thing I've ever sat on let alone slept on. The delivery was late as well.

Returning it was a nightmare. They wouldn't organise a pickup till I chased them a bunch of times. They then didn't come to pick it up and I had to chase again to get them to come. The only way I got anything sorted was by complaining to one of the founders.

2 comments
Brosa Furniture
Brosa F.Brosa Furniture
Giles
Giles

I've already spoken to your owner David and numerous people in customer service so feel free to follow up with them.

Marcus

MarcusLaunceston, TAS

  • 5 reviews
  • 3 likes
  • Verified customer

great company to deal with and quality products.

published

I purchased 2 couches from them and the build quality, style and comfort is excellent. They arrived in the time they said it would. I am very pleased with my purchase. Highly recommended.

1 comment
Brosa Furniture
Brosa F.Brosa Furniture

Thank you very much for your recommendation, Marcus! So happy to hear that you love your new couches!

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  • Verified customer

Top tier service

published

Really comfortable couch, very well crafted furniture, easy to assemble, and the tracking was super accurate and detailed. Top tier service and quality and would definitely shop again from Brosa.

1 comment
Brosa Furniture
Brosa F.Brosa Furniture

Thank you so much, Alice! It's great to her that you would consider us again for your furniture needs.

Fiona L.

Fiona L.

  • 4 reviews
  • Verified customer

Great Company, great product.

published

I purchased the Jodie Queen Bed in Moonlight Grey. From the changes I made to the original order to the arrangements for delivery, the staff were fantastic, incredibly helpful and easy to deal with. The bed looks great and was easy to assemble. The grey colour fabric looks even better than on the website.

1 comment
Brosa Furniture
Brosa F.Brosa Furniture

Hi Fiona! Thank you for the glowing review, we are thrilled that you love your new Jodie Bed and had such a great experience with Brosa.

  • Verified customer

Perfect day bed

published

I recently purchased a Harper Day Bed. The day bed was exactly as it was described. Really comfortable to lie on. Excellently made product as well and the colour is lovely too. The entire process was transparent and easy. I’d highly recommend to any family and friends looking for good quality products delivered with excellent service.

1 comment
Brosa Furniture
Brosa F.Brosa Furniture

Hi Steph! It's wonderful that you love your new Harper Day Bed! Glad you enjoyed the ordering process as well. Thanks for your nice feedback.

Mike R.

Mike R.Hunter Region, NSW

  • Verified customer

Great product, great customer service

published
1 comment
Brosa Furniture
Brosa F.Brosa Furniture
Barbara

BarbaraSydney, NSW

  • Verified customer

Exceptional customer service

published

My previous Brosa Sondra sofa had an issue with seating springs. Brosa stood by their product and offered to replace without me even asking. New sofa arrived in good time and has had a production upgrade. I even assembled it myself.

1 comment
Brosa Furniture
Brosa F.Brosa Furniture

Hi Barbara! Thank you for your time and feedback. It's nice to hear that our team was able to help you with a defective product quickly and efficiently.

David

DavidMid North Coast, NSW

  • 2 reviews
  • Verified customer

Solid Aussie Furniture

published
1 comment
Brosa Furniture
Brosa F.Brosa Furniture
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  • Verified customer

Great Swivel Chair - A Comfy Classic

published

So easy to use the online store and immediate, accurate freight charges to a regional area ( so much better than other sites). Delivery was speedy and Ive been sitting in my beautiful, high quality chairs for weeks now while I still wait for the couch I ordered in July from another retailer. I am super impressed with Brosa and only wish I had found them earlier

1 comment
Brosa Furniture
Brosa F.Brosa Furniture

Hi Samantha! Thanks for the praise, this makes us very proud! We're glad you found us.

  • Verified customer

Perfect experience

published

The Brosa Products I bought are excellent quality, delivery was fast and within a short window (3 hours not all day). I used the white glove delivery - I found the delivery team were friendly, helpful and did a great job! I will definitely purchase from Brosa again and would highly recommend them to others - their products and customer service is beyond compare.

1 comment
Brosa Furniture
Brosa F.Brosa Furniture

It's great to hear that we won you over as our customer! Thank you, Bindy!

Lauren

LaurenSydney, NSW

  • 3 reviews
  • Verified customer

Lovely comfortable sofa bed

published

Really easy online purchase. Delivery within a reasonable timeframe. The sofa bed looks great. Really solid and comfortable with a pillow top mattress protector. The blue is also pretty.

1 comment
Brosa Furniture
Brosa F.Brosa Furniture

Thank you so very much for your time and feedback, Lauren!

Annie F.

Annie F.South-Eastern Region, NSW

  • Verified customer

New sofa

published

I purchased the sofa on line and was impressed by how easy it was to use/ navigate the system. The follow up customer service support was exemplary and staff were helpful and efficient!

1 comment
Brosa Furniture
Brosa F.Brosa Furniture

How wonderful to hear! Thank you kindly, Annie!

Rhett

RhettSydney, NSW

  • Verified customer

Perfect addition

published

A new bed head was on my wish list for a while. Found Brosa online and had great options to choose from. Found a winner, seamless purchase experience. Delivery took a couple weeks but this was very clear from the outset to my expectations were always managed. Delivery experience was perfect and the bed head looks amazing. Very happy with my purchase.

1 comment
Brosa Furniture
Brosa F.Brosa Furniture

A seamless experience is exactly what we're striving for! Thank you for your review, Rhett!

Page 3 of 58
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Questions & Answers

huda a.

huda a.asked

Where is your Location please

1 answer

Rockhampton

Sue

Sueasked

We just took delivery of the Osaka extension table and upon assembly the table doesn’t extend enough to put the extension piece in. What do I do now?

1 answer
Brosa Furniture
Brosa F.Brosa Furniture

Hi Sue! Sorry for the late response. If you haven't done so already, please email us to support@brosa.com with your order number and some pictures or a video of the issue. Our support team will then get back to you shortly with a solution.

Stephanie L.

Stephanie L.asked

Is your outdoor concrete tables easy to mark with spills n stuff
Can it be used outdoors with no roofing just open ?

No answers

Get an answer from our members and Brosa Furniture representatives

Details

CategoryOnline Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Office, Outdoor and Sofas

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