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Brosa Furniture (page 2 of 10)
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- Verified
Quality furniture at reasonable price
The consulting and service team of Brosa were just providing patient and exception service second to none. We're very pleased to have received products, the Camden Chesterfield 2 Seater Sofa, the Nottage Armchair, Pia 3 Seater Sofa, Pia Ottoman, Frank dining chairs and bar stools as expected though only viewing by online shopping. Eight percent of our new home furnitures were ordered through Brosa. Only suggesting Brosa delivery team to enhance their system to arrange for correct products delivery. The delivery staff provided excellent service in assembling the furniture and set up in place.
- Verified
Chic design at an affordable price
Online purchasing can have its moments, especially never being able to see particular stock in person.
I had taken the chance and purchased my coffee table and was extremely satisfied once it had arrived.
Design was chic and complemented my living area well - with easy assembly.
Beyond satisfied with the quality that Brosa offers, from the communication to the delivery.
- Verified
The Ottoman makes our lounge !
We loved our black velvet ottoman with brass legs . Quality is great , it looks so luxurious.
The service was excellent .
- 2 reviews
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Beautiful sofa
Excellent quality, far exceeded our expectations. Service and delivery were quick and communication was great. Couldn’t be happier with our sofa!
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- Verified
Great service - highly recommended!
We ordered a queen gas lift bed and it was easy to navigate the website and purchase the bed. The delivery was on time and we paid for assembly too which was great - the guys put it together in no time and took all the rubbish with them. Highly recommend this service.
- Verified
Excellent customer service and products
My wife and I had excellent customer service from the very first contact right through to delivery. We we were looking for furniture and it was during lockdown so weren't able to go to a store to see the furniture first hand. We booked an online meeting with Isabelle a design consultant in Sydney. She was so knowledgeable and helpful. We showed her our ideas and she was really excited for us. She have us tips and explained exactly how the furniture we were interested in would look and feel. Straight after the meeting we made our purchase. Later...
Read more we added to our initial purchase. From the time we placed our order until we received it, we had updates on the status of the order. When our delivery arrived we were so thrilled with the quality and with the purchase we made. I have already recommended Brosa to friends and family. Really great service that I haven't found anywhere else.- Verified
BROSA - The best furniture store
The instore designers are very helpful and patient. The products were delivered as promised and after sales service has been fantastic.
Very happy with our purchase.
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- Verified
Love my ottoman
I recently purchased the Alexa large round ottoman in beige. Delivery was on time, communication was great. Looks amazing. Great quality. Thank you!
- 2 reviews
- 1 like
- Verified
Terrible customer service
We purchased a sofa based on the delivery time of 1-3 weeks as it was 'in stock'
At the 3rd week mark, I had heard nothing, so after numerous attempts to speak with someone, being on hold then it dropping out, no response to emails, I finally spoke to someone who said there was a delay and would be a further 9 business days. They said it was in the container and they had no way of reaching the company that manages that part of the business. I could not understand how that is possible, if you are managing the delivery of a product, how can you n...
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- Verified
Beautiful bed frame
I love our new Cleo Queen Bed Frame! Beautiful, comfortable and stylish. Pretty easy to assemble with 2 people, but there is a lot of packaging to protect the product, so if I ordered again, I would probably pay the extra amount for assembly and removal of packaging. Highly recommend - customer service was excellent also.
- Verified
Impressed
I was easily able to find a couch on line that was exactly the right colour, the right length and depth, and with the seat height to match my chairs; and it has the option of folding flat which I also wanted.
I had only seen it on line, but once it arrived it more than met expectations.
Just had to screw in legs and it was assembled.
Friendly and helpful store staff at the end of phone when I called and asked for the delivery date to be changed.
Delivery staff were also very friendly and helpful.
Rosalie Birkin
- Verified
So much choice over competition
For a relatively new Australian based company the options are fantastic compared to one colour one off options from competitors. Choice of picking stock items or wait for custom made is great. Exceptional quality. Will definitely purchase again.
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- Verified
Very happy with our day bed, exactly as it looks on site.
Day bed looks stunning. Good quality. Very good size, easy can be used as a guest bed. Was easy to unpack and set up with only legs to screwed on.
Looks amazing in my sons bedroom.
- 2 reviews
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Lovely accent chair
It was easy to find what I was looking for for the site.
There is a good choice of products and colours on offer.
I bought the Dale armchair in blue velvet. I am really happy with it. The fabric is gorgeous and the chair is well made.
Assembly was easy - just attaching 4 legs. Easier than some pieces I've bought from other furniture stores.
I had cancelled an earlier order and was given a refund no questions asked. So, when I was wondering about the chair I felt confident that if I didn't like it or it didn't fit the decor in my home I wouldn't have a problem with returning it. As it is, I love it.
- 2 reviews
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Contemporary, comfortable Milly Bar kitchen stools & toddler friendly!
I looked for a modern styled stool which could not be easily climbed and tipped over by a toddler. The stools are perfect. These stools are great for little ones and adults alike as they are so stable and have a broad comfortable seat. They are beautifully made, look incredible and are excellent value!
- Verified
Waited 6 months for two bedside tables
I ordered two bedside frank tables on the 1st of August 2021 and received them on the 1st of February 2022. So 6 months later.
The bedside tables are made of wood but they smell of bad chemical.
- 4 reviews
- 1 like
- Verified
Unique, on trend furniture from a trusted retailer
About 90% of my furniture is BROSA and I recommend them to everyone, great quality, unique and after the first purchase, we knew it was a brand we could trust without viewing the furniture in person - it was all online!
Deliveries were on time besides our dining table but it was well worth the wait.
- Verified
Soooooo Happy
We had a lovely salesperson on a busy Sunday afternoon, who could not have been more helpful.
Great bed frame that I debated about getting at first, as yours was a fair bit cheaper than I’d seen ( of a very similar style ) in a couple of other well known furniture stores. But I’m extremely happy with the quality and look ( did not see it on showroom floor, only website ) once it was all set up …… Thank you for a very easy transaction from start to finish!!
- Verified
Love the sofa
Extremely comfortable sofa
Easy to assemble
Good quality, slight pilling of fabric where constant use
Loved the virtual option as purchased during lockdown
- Verified
Love love love my new bedhead
Great customer service and beautiful quality product. I messaged the store and they were very helpful in telling me more about the fabric choices. Love my new bedhead it’s very Hamptons and makes my bedroom look next level.
- 3 reviews
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So Professional!
Purchased a gorgeous arm chair. Website was easy to navigate, with delivery dates clearly noted. My order came a little sooner than expected and the lovely personnel in their admin office was so helpful and very knowledgeable. Would definitely purchase from Brosa again! Thank you.
- 2 reviews
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Amazing service & quality
We purchased the hertz bedside tables and chest of drawers along with the Isabella gas lift bed frame. Everything was easy enough to put today and couldn’t be happier with how it turned out. Would recommend purchasing from Brosa! Especially their customer service, I always received emails updating us of etas and delays. Especially with everything going on in the world it was lovely to be able to email and get a response in a timely manner.
- 4 reviews
- 1 like
- Verified
Helpful design advice and lovely products
From telephone design advice to purchasing products online we were more than pleased with the beautiful Bella putty coloured velvet dining chairs. We waited a bit for delivery but that was okay. We will buy from Brosa again. Lovely product excellent service.
- 3 reviews
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Brilliant space saver, excellent quality - Maki sofa bed
Found Brosa online whilst searching for sofa beds. I wanted something that was quality and this certainly is. When this came in a box I sighed but when I opened the box there were only legs to attach to the underside of the sofa bed. Yippee! Love the colour. Love the sturdiness of this and also it is a double sofa bed which is great. The extra legs to support this when converting to a bed are also hidden in the top and bottom part of the sofa bed by discreet zippers which is great. Just unzip and pull them out. Fantastic purchase!!!!! Thanks Brosa. Great job!
- Verified
Incredible Product!
Our Palermo 2 & 3 seaters are incredible! So cosy and comfortable & the envy of everyone who comes to visit! Although a little hard at the start they were as comfy as displayed within no time. Love, love, love!
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