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Brosa Furniture

Brosa Furniture

4.4 from 1,293 reviews · View Statistics

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Brendon R.

Brendon R.Great Southern, WA

  • Verified

Excellent range and quality.

published
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stokesey

stokeseyVictoria

  • 3 reviews
  • Verified

Love my Brosa products

published

I found website easy to look at and loads of info on products . My products look good and are comfortable and still look new. I had a slight problem with one stool and Brosa dealt with it and replaced quickly with no fuss. I would recommend …

Product Quality
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  • Verified

Excellent, should have purchase years ago

published

great customer service and informative on product, Quality of product was excellent, easy to assemble. delivery was as expected and on time

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  • Verified

Pathetic Customer Service and Delivery

published
Incentivised ReviewNo
VERONICA

VERONICASydney, NSW

  • Verified

Terrible Post Purchase service and outcome for faulty products

published
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Incentivised ReviewNo
Return Claim MadeYes
Marina P.

Marina P.

  • 2 reviews
  • 1 like
  • Verified

WORST customer service

published

Poor quality customer service, they made an error on our order and overall a really bad experience. Would never order anything from them again. They have now 'lost' two Palemero armchairs that were due for arrival to our home. How can your company have two seperate chairs going missing from your warehouse? Poor systems in place and even worse customer service. Still waiting on a team member to respond to my missing delivery.

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Michael

MichaelSydney, NSW

  • 3 reviews
  • Verified

Extreme delay. Failed delivery, twice, of damaged items. Argumentative customer service.

published

10 month delay on a 3 month ETA at purchase…….still don’t have the item.

They attempted to deliver the item on two seperate occasions but it was badly damaged each time.

Customer service ignore you after purchase & are argumentative.

Happy to discuss my experience with any interested parties.

Product Quality
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Peta Preston

Peta PrestonSouth East Queensland, QLD

  • Verified

Damaged goods

published

After a long wait to get delivery unfortunately when goods arrived they were significantly damaged inside and outside of product. I’m also very disappointed with the overall quality of the product which is very poor

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Incentivised ReviewNo
  • Verified

Excellent Range and Quality

published

I found Brosa’s range of furniture and homewares to be extensive and the workmanship and quality of their furniture to be second to none. All this at exceptional prices. I visited their showroom and then ordered on-line – such convenience. I also found their delivery service to be efficient and their staff very courteous, caring and professional. I have no hesitation in recommending Brosa.

Product Quality
Incentivised ReviewNo
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sharon h

sharon hSydney, NSW

  • 3 reviews
  • 1 like
  • Verified

Very disappointing

published

Waited almost 8 months for item, and no clue from company about delivery. Disappointed i wasn't warned of wait time

Shipping
Incentivised ReviewNo
Cara and Peter

Cara and PeterSydney, NSW

  • 2 reviews
  • 4 likes
  • Verified

Great Company

published

The customer service here is impeccable (I've noticed a lot of companies lack in this these days) the service is 5 star and the designs are excellent

Product Quality
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Mrs R Young

Mrs R YoungGreater Melbourne (Inner), VIC

  • Verified

Very impressed with the look and quality of our Brosa table

published

We visited the store a couple of times and on-line, made good use of the virtual imaging to trial the table in our house and was able to decide on the correct colour and style. Brosa made the experience easy and hassle free. The table is exactly what we were looking for, price was exceptionally good and so far everyone is impressed.

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Alli

AlliSouth East Queensland, QLD

  • 2 reviews
  • Verified

Perfect, excellent quality at an affordable price!

published

The order process was easy and straightforward with prompt delivery. The sofa was easy to assemble and looks and feels good.

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SusanW

SusanWSydney, NSW

  • Verified

Ada swivel accent chairs

published
Product Quality
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  • Verified

Great experience, will gladly return

published

Visited their showroom in Sydney to try out some sofas. Got one online later. Great service, well organised, great sofa, easy to assemble, all good!

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Questions & Answers

huda a.

huda a.asked

Where is your Location please

1 answer

Rockhampton

Sue

Sueasked

We just took delivery of the Osaka extension table and upon assembly the table doesn’t extend enough to put the extension piece in. What do I do now?

1 answer
Brosa Furniture
Brosa F.Brosa Furniture

Hi Sue! Sorry for the late response. If you haven't done so already, please email us to support@brosa.com with your order number and some pictures or a video of the issue. Our support team will then get back to you shortly with a solution.

Stephanie L.

Stephanie L.asked

Is your outdoor concrete tables easy to mark with spills n stuff
Can it be used outdoors with no roofing just open ?

No answers
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Details

CategoryOnline Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Office, Outdoor and Sofas
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