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Brosa Furniture

Brosa Furniture

4.3 from 1,811 reviews · View Statistics
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Terry
TerryPerth, WA
  • 2 reviews
  • Verified

Waste of time.

published

Two weeks on from my order and after calling DHL about my tracking number, they said the consignment was lodged but nothing had ever been received.
So I never received anything and had to escalate a refund claim.
Waist of time searching for the product, waist of time purchasing the product and now I need to waist time searching for a new product from a more reliable company.
I will not be buying from Brosa again!

  • Shipping
  • Incentivised Review No
  • Return Claim MadeYes
  • Warranty Claim MadeNo
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Kristy S09
Kristy S09Metropolitan Adelaide, SA
  • Verified

Problem after problem with damaged goods

published

I ordered an outdoor setting, corner lounge with coffee table. Delivery of the items took over 2 months. We are really happy with the lounge, however the coffee table came out of the box damaged beyond repair. Arranging return and replacement of the item was a hair-pulling out experience. The return slip was never sent to me, I stayed home for 2 days waiting pick up that couldn't occur. I received no support or returned emails during this time. Then I re-booked the return pick up on my own, and when the replacement arrived it was also damaged. It was a stressful shopping experience to say the least.

  • Product Quality
  • Shipping
  • Incentivised Review No
  • Return Claim MadeYes
  • Warranty Claim MadeNo
  • Product Appearance As advertised
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Linda
LindaGreater Melbourne (Metropolitan), VIC
  • Verified

Bad experience after purchase

published
  • Product Quality
  • Incentivised Review No
  • Return Claim MadeYes
  • Warranty Claim MadeNo
  • Product Appearance As advertised
Brosa Furniture
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Angela
Angela
  • 2 reviews
  • 2 likes
  • Verified

Should not have passed quality control! False advertising.

published
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  • Product Quality
  • Incentivised Review No
  • Return Claim MadeYes
  • Warranty Claim MadeNo
  • Product Appearance Not as advertised
Brosa Furniture
Brosa F.Brosa FurnitureSend a private message
Angela
Angela
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Questions & Answers

Lorraine S
Lorraine Sasked

I have been told by your customer service that you are not delivering to most areas, Mclaren Vale SA in this case. How can you advertise "delivery Australia wide".

1 answer
Brosa Furniture
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Kerryn M.
Kerryn M.asked

I have just ordered the heron grey Isabella king bed head. Has anybody else ordered /recieved this and were you happy with quality etc ?

No answers
SLC
SLCasked

Hi, does Brosa submit fake 5 star reviews in order to bury recent 1 star reviews?

2 answers
Grace
Grace

Sorry, I can’t help you there!

Brosa Furniture
Brosa F.Brosa FurnitureSend a private message
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Details

CategoryOnline Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Office, Outdoor and Sofas
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