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Brosa Furniture

Brosa Furniture

4.3 from 1,814 reviews · View Statistics
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Reviews

  • Product Quality
    1.0 (1)
  • Return Claim MadeYes (2) · No
  • Warranty Claim MadeYes (1) · No (1)
  • Product Appearance As advertised · Not as advertised (2)
  • Shipping
    5.0 (1)
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Tla
TlaGreater Melbourne (Outer), VIC
  • Verified

Do not purchase their floor lamps

published

I ordered a tripod floor lamp and noticed cosmetic issues with the lamp, Brosa was quick to exchange the product which i was happy with however the second floor lamp kept causing short circuits in my house. Brosa promptly refunded me for the lightbulbs bought in addition. Excellent customer service but would steer away from buying their lamps.

  • Product Quality
  • Shipping
  • Incentivised Review No
  • Return Claim MadeYes
  • Warranty Claim MadeYes
  • Product Appearance Not as advertised
Brosa Furniture
Brosa F.Brosa FurnitureSend a private message
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Dasha
DashaSydney, NSW
  • 2 reviews
  • 1 like
  • Verified

long process

published

We purchased a bed head and a bench seat to go with it. The bench seat is beautiful, the bed head however came in wrong colour. We are currently working with costumer service to get it reordered which will take at least 3 more months. The delay is disappointing, however the bench seat we have received is beautiful so I am looking forward to getting the rest of my order

  • Incentivised Review No
  • Return Claim MadeYes
  • Warranty Claim MadeNo
  • Product Appearance Not as advertised
Brosa Furniture
Brosa F.Brosa FurnitureSend a private message

Hi Dasha, our sincere apologies about the wrong color. We are currently crafting your head for you and will get it to you as fast as we can.

I'm glad that you like the Edward bed bench!

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Questions & Answers

Lorraine S
Lorraine Sasked

I have been told by your customer service that you are not delivering to most areas, Mclaren Vale SA in this case. How can you advertise "delivery Australia wide".

1 answer
Brosa Furniture
Brosa F.Brosa FurnitureSend a private message
Kerryn M.
Kerryn M.asked

I have just ordered the heron grey Isabella king bed head. Has anybody else ordered /recieved this and were you happy with quality etc ?

No answers
SLC
SLCasked

Hi, does Brosa submit fake 5 star reviews in order to bury recent 1 star reviews?

2 answers
Grace
Grace

Sorry, I can’t help you there!

Brosa Furniture
Brosa F.Brosa FurnitureSend a private message
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Details

CategoryOnline Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Office, Outdoor and Sofas
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