Reviewer Photos & Videos
Amazing functionality could be more comfortable
Great function-wise but the padding leaves something to be desired if you use this as a daily bed (as we do) then invest in a good mattress topper
Ottoman is great, love the fabric and color. Overall height of ottoman lower than my old one bit I still love the look of it. Perfect for additional seating as well. Purchased July, delivered as advised in Sept (COVID). Cheap delivery fee given size of box!
Sofa bed - great, good looking but firm
It’s a good looking piece & good value for money.
It is very firm, i added a topper & is now perfect.
Beautiful but some faults
Easy to assemble. Love the Memphis console but one of the drawers is slightly warped. Had to move the marble top forward more to cover gap. I also thought the marble top was going to be polished to a high gloss but it's matt finish instead, which is a bit disappointing. Overall though I love my console table.
Como Modular Sofa - super comfy
Bought the Como lounge after having seen it in store. Although delivery took a while, I was kept up to date with order tracking and delivery date. And it was delivered when promised. Lounge is very comfy and we love the feature of movable backrest.
Brosa provided great service from purchase to delivery. I found the web chat was the best way to contact them when we needed to make changes to our order. They were responsive and helpful. We bought a few sets of the Ingrid dining chairs which were well packaged, easy to build and of good quality for the price, plus look fantastic! Only suggestion for improvement would be to provide plugs to cover the screw holes for a neater finish, but great looking and comfortable nevertheless.
Great looking piece but not built for everyday use
I ordered the Maki Sofa Bed in Burnt Orange and the colour is stunning. Everyone who has seen it has commented on how great it looks! Only thing is that it's not the most comfy of chairs as you can feel the iron rods when sitting on it. I haven't used it as a fold out sofa bed yet, and probably won't as I don't think it will be comfortable for guests. However, for an accent piece it ticks all the boxes. Ordering and delivery were super easy.
Love the table shape but disappointed that it’s only veneer on ply.
Table I purchased was very easy to assemble and looks lovely in the dining room. Lots of great comments about it even though it’s not real wood.
Our Perfect Chair
Having spent hours n days online looking for a perfect occasional chair for a newly refurbished room we came across Brosa Furniture. Don't waste your time looking elsewhere! Product quality was excellent, delivery was as promised and prompt. But best of all products come fully assembled!! We will definitely use Brosa again!
Misleading cancel/change policies but good customer service
UPDATE: After feeling like all furniture shops really can't be trusted, Brosa kindly offered to make an exception and change the colour of my sofa. I'm thankful for the offer as its really helped change my impression of brosa as a furniture store for the everyday person. Good quality, stylish furniture is so expensive and brosa seemed to provide a good middle ground. However I do hope that it can be made clearer under their cancel/change info that its subject to non promo items only.
I came across Brosa and thought their cancel policies were t...oo good to be true for affordable furniture. Turns out there are hidden conditions. had my heart totally set on a beautiful sofa and bought it at the amazing boxing day prices. Website tells me I can make any changes to my order prior to dispatch so I quickly lock it in thinking if I end up changing my mind on colour, I can simply update my order. Turns out that you cannot do this if prices change post your order. You will be told you have to pay the price of the day if you change the order following any changes in pricing. There is nothing on their site at the time of me posting this comment about honouring site prices if we were to change our order. When has anyone exchanged an item and be told they now need to pay up for any changes in price??? It is now out of my budget and I will be forced to cancel our sofa. I feel I am being penalised for now changing my order and is essentially a hidden terms and condition that is not made easily available. Their flexible cancel/change order policies are misleading.
Few hiccups, but happy with the furniture
In the last 6 months, I’ve purchased over 10 items from BROSA to furnish my new home.
First, the ‘hiccups’:
Most of the items took slightly longer to arrive than the estimated delivery timeframes - this was addressed in an email from BROSA saying some of their supply lines had been affected by COVID - not a big deal. The bigger issue occurred when the first two items eventually arrived: both couldn’t be assembled due to misaligned drill holes. After a bit of back-and-forth with BROSA Email Support, they promptly ordered replacements and offer...
Great price and quality f furniture, loved being able to select delivery date, the notifications right up to when the driver was outside your door was amazing and cost of delivery was so reasonable. One draw back is Customer Service department, had to leave message and its hard to speak to someone on the spot if you need.
Amazing quality Mila sofa
The quality of the sofa that i purchased from Brosa is second to none. Responses to enquiries were always prompt also.
Delivery was a little delayed and not so accurate to what is advised online, be prepared for that, but overall i am very happy with my 3 seater Mila sofa.
We love the sofa. Just some minor problem.
Bought an Austin Sofa bed from Brosa. It looks very nice and the sofa looks very firm. We’ve decided to buy it in no time. For the first delivery, it was delivered in 2 different shade. ( there are 2 parts) ( it’s probably because of the product label was wrong at the first place)
Customer services was great and delivery took exactly just one week ( which is quick).
Received the Sofa yesterday and we love it! However, we found that when we open the extension of the sofa bed, if someone sit on it, it collapsed and we were quite shocked.
Love! Very comfortable
Great stools, perfect height and colour is fantastic as per photos online! Amazing, well worth the wait! It was a long wait as I had ordered a very specific colour! But looove the new stools
Questions & Answers
We just took delivery of the Osaka extension table and upon assembly the table doesn’t extend enough to put the extension piece in. What do I do now?
Hi Sue! Sorry for the late response. If you haven't done so already, please email us to firstname.lastname@example.org with your order number and some pictures or a video of the issue. Our support team will then get back to you shortly with a solution.
Is your outdoor concrete tables easy to mark with spills n stuff
Can it be used outdoors with no roofing just open ?
Get an answer from our members and Brosa Furniture representatives
|Category||Online Shops and Furniture Shops|
|Type of Furniture Offered||Bedroom, Dining, Living, Mattresses, Office, Outdoor and Sofas|
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