Brosa Furniture

When we placed the order Brosa made it clear there would be a delay and they kept us fully informed on the ETA right up to the time the unit was delivered. We have purchased a lot of furniture online over the past nine months and Brosa was the best company to deal with. We cannot recommend them highly enough.

Easy to navigate website and was able to quickly chat with people for any further information. Products received as described. Very solid and durable. Not much assembly required.

I bought two of the Sonja Ottoman Folding Beds. Their Quality is great, but more importantly the customer service team was excellent and the entire delivery process was above and beyond!

I absolutely love Brosa furniture overall. I also loved the amazing delivery service and how easy it all was to purchase my furniture. The quality of most of the pieces I’ve purchased has been great. I’ve purchased several things for our new home and overall I’m happy with the way they look and the quality.

However sadly the fabric Madeline chesterfield sofa that we purchased less then 2 years ago has faded so much that the colour of the sofa has gone from being brown to a reddish colour all over. It has never been in direct sunlight either. ...

I’ve placed 2 orders with Brosa. I’m nervously waiting for my second order to arrive and have had nothing but problems with my first order. An item replaced twice - communication response times were terrible & I had to do all the follow up to get a resolution - still not perfect however rectified. Since placing my second order, I recently had to contact Brosa about a broken hinge on the second item from the first order and received an automated email saying their support function was extremely busy (that’s a red flag in itself) & that their ...

I was delivered a couch with faulty parts. After emailing and calling several times I was informed I was not assembly it correctly. 4 weeks later Brosa with admitted that the fault was on their part. Their customer service was extremely unresponsive and I had to chase them up repeatedly. After 4 weeks of using the faulty item and hours emailing and calling, I was offered a 100 refund .... they managed to mess this up to and yet again I had to call to request they follow through with this.

7 weeks later I am still using a faulty couch with no ...