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B.Solar

B.Solar

4.1 from 101 reviews · View Statistics
See the Best Solar Panel Installers in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

  • Value for Money
    4.3 (82)
  • Product Quality
    4.3 (80)
  • Return Claim MadeYes (4) · No (75)
  • Shipping
    1.8 (5)
  • Customer Service
    4.2 (87)
  • Timeliness
    2.0 (7)
  • Job Satisfaction
    2.1 (7)
  • Rates and Fees
    2.3 (3)
  • Installation
    4.4 (50)
  • Warranty Claim MadeYes (4) · No (73)
  • Purchase Price$3,827.92
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This company HARASSES people until their mental health is damaged.

published

I have been constantly harassed by this company through phone calls and text messages. I have repeatedly asked the company to stop calling and texting me however the communication is relentless. If you provide money to this company you are funding this horrendously ruthless organisation.

Value for Money
1/5
Customer Service
1/5

Horrible SPAM texts

published

This company has to be one of the most annoying out there. They continue to send spam texts from different numbers and refuse to stop. I have no interest in buying solar panels, I haven't given any solar companies my number and I would never buy from a company that uses these tactics. It's disgusting that they think it is okay to continue to send unsolicited texts.

Customer Service
1/5
Trustworthiness
1/5
Incentivised Review No
Anon
AnonSydney, NSW
  • 6 reviews

Stop spam texting me!

published

Sick and tired of receiving a spam text for a service I’ve never heard of every week. I have never even googled solar, let alone disclosed my number. Worse yet the texts can’t be blocked as they don’t originate from a number but “b.solar”. I will start submitting scam reports every single time I receive a text as they attempt to force you to unsubscribe by clicking a suspicious link.

Value for Money
1/5
Product Quality
1/5
Nothappyjan167
Nothappyjan167AU
  • 5 reviews
  • 2 likes

Harassment!

published

This company continues to send me unsolicited marketing messages even though I block their number. They use a messaging system that does not allow the customer to stop their texts. This is harassment and I am investigating further action.

Value for Money
1/5
Product Quality
1/5
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Spammers

published

This company sends multiple unsolicited spam messages via text hiding its number to avoid blocking. If I could purchase solar panels a spammer is at the bottom of my to call list.

Incentivised Review No
Daniel
DanielAustralia
  • 3 reviews

SPAM Marketing via SMS

published

Avoid this company or any company that markets via SMS messages to be honest. Keep getting SPAM messages via SMS from them and I can't unsubscribe. I never opted-in, don't know how they got my number. The SMS messages are in breach of the Spam Act 2003.

Incentivised Review No
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aled80
aled80South East Queensland, QLD
  • 4 reviews
  • 3 likes

Constant spam from this company

published

Breaking the Spam Act and just don't care. I continue to get SMS and email spam from this 'company'. It's not an Australian company, but appears to have set up a shell website to appear local. I have contacted to be removed and blocked numbers. Still getting spammed at all times of the day and night. I have never had anything to do with this company. Would never use services if they are a legitimate company.

Incentivised Review No
Ryan Whitman
Ryan WhitmanCentral Queensland, QLD

This is perfect and can't be anymore happier.

published

Kapilan from B Solar was great to deal with and got everything sorted in 45 minutes to and hour and then had the system installed a week later and I am very happy with my 6.6kw system. Will recommend Kapilan from B solar to all my friends and family.

Value for Money
5/5
Product Quality
5/5
Joe W
Joe WHunter Region, NSW

Sending unsolicated texts

published

I have recieved two texts from B Solar in the past week, I blocked the number but I am still recieving texts. I have never had any interaction with this company before, and I have no idea how they got my number in the first place. Poor form.

Value for Money
1/5
Product Quality
1/5
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Robert C
Robert CMetropolitan Adelaide, SA
  • 5 reviews
  • 4 likes

Spam Spam And More Spam

published

This company will spam your number, who knows how they got it in the first place but any company that uses these tactics will no doubt screw you over don't even ring the clowns

Value for Money
1/5
Product Quality
1/5
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Not A Good Experience

published

Was told all good to install. Then when it was time to install no more contact, had to chase up even when was told would receive call back. Still waiting.

Customer Service
1/5
Timeliness
1/5
James C.
James C.Gippsland, VIC

Solar B Product and Customer Support

published

Thank you Kap from Solar B for an excellent solar battery package, had for over a year now and have been able to use the credits to pay towards my gas bill, would thoroughly recommend this company to everyone
Cheers
James Callaghan, Traralgon vic 3844

Value for Money
4/5
Product Quality
5/5
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Daniel
DanielMetropolitan Adelaide, SA
  • 4 reviews
  • 3 likes

Incessant spammers!

published
Customer Service
1/5
Timeliness
1/5
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Spam, spam, span

published

I keep getting unsolicited SMSes and emails. Luckily the emails go straight to spam, but the SMSes don't. And they keep sending them from different numbers -so blocking them doesn't work. I'm nervous to click on 'opt out' as they are clearly not an ethical company.
STOP Spamming already!

Incentivised Review No
Return Claim MadeNo
daniel w.
daniel w.Perth, WA

Stop messaging me

published

Stop messaging me.
I have never shown any interest or considered installing solar panels and if I was too I definitely wouldn't be going through a company that sends spam messages.
Stop messaging me.

Value for Money
1/5
Product Quality
1/5

Questions & Answers

Joe W
Joe Wasked

Why do you feel it is necessary to send unsolicited texts to numbers? I have never had one single interaction with this company.

2 answers
Robert C
Robert C

Because they are such a crap company they are using a third party to harvest contacts. Report them like I just did for spam text message and emails. Short of going down there and bashing every maggot on premises it's probably the best option legally.

Joe W
Joe W

I've reported them. A rubbish way of conducting business.

Nampijinpa Chester
Nampijinpa Chesterasked

I see a comment where customers power company doesn't allow them to send excess power to the grid. I am in the process of purchasing a house so would need to know if they accept excess power before proceeding. I don't even know the name of the power company yet.

No answers
ray b.
ray b.asked

beware cowboys and will rip you off

1 answer
bucaneer
bucaneer

ray b., What do you mean?

See all B.Solar questions

Get an answer from our members and B.Solar representatives

Details

CategoryOnline Shops, Solar Panel Installers and Solar Retailers
Solar Connection TypeGrid-Connected
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council MemberNo
Clean Energy Council Recognition Approved Retailer
Solar Connection TypeGrid-Connected
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