Reviewer Photos & Videos
Great value home insurance
Easy to purchase; good company to deal with. Already had car insurance with the company - home insurance makes it easy to keep an eye on insurances. Very happy with our decision.
Staff were very helpful!!
The policy we purchased is tailored to our needs. At this point we haven’t had to use it, but if the staff we spoke to whilst setting up our policy are any indication that this is what we’ll encounter in the future then we’re happy.
Necessary i suppose
Easy to set up. Returning despite budget cancelling previous policy. Returning because price and convenience. I was emailed twice and texted to hassle me into writing his review. Needed the nagging to stop so here you go.
Calm and courteous
New customer - Started only last month for home insurance. Easy to set up. Step by step process. Good value for money. Easy to understand.No claim lodged so far. Only just started.
Spike in Yearly renewals. Poor customer service!
Budget Direct Home Insurance.
After three years with them, never a claim.
My concern was every year the premium was increased.
2nd year $27.44
3rd year $240.56
From the initial premium $480.34
No real issues, but watch your renewals and shop around
Had no issues with Budget Direct for the several years I used them for Home + Contents, and vehicle insurance. No issue with the only claim I made (no fault). Eventually cancelled as when it came to renewal my home+contents went up by $60 a month. Budget Direct, when queried, was able to bring the amount down but still ended up paying $20 more than previously.
It annoys me that certain actions cannot be performed via their customer portal, but at least they have online chat who deal with issues quickly the few times I used them.
Easy to purchase and understand
Good Value for Money easy to setup and the explanation of the policy document was great The cover offered was with great range of options and features which made easy to decide to choose
Very efficient service
Website well presented and prices very competitive. Wanted a basic buildings insurance for a new property recently purchased. Budget were able to meet my requirements and without having to spend time phoning a call centre.
Just feel reassured that I’ll be covered. Didn’t like how my policy was cancelled. Easy to set up been with budget for years. Not lodged a claim fortunately not needed
Easy transition to BD
Yes . Easy to move to BD. Price was attractive
Nothing else to add at this stage so making a 30 word minimum requirement is ridiculous and nearly made me ignore this survey
A great Start
Application and option selection very easy and simple. Policy written in clear English. No claims made so far no and hope there never will be - but off to a great start!
Suits us good
This house and contents insurance came at the right time. Our existing insurance was by far so much more expensive. Budget saved us $5000. The other companies just don't care or want your business.
Was fast and easy
I still have not received the hard copy of the documents which l requested some weeks ago.
Other than that l thought the policy was good value and easy to set up
Great price contents insurance
I rang and got a quote for my contents insurance. The price was really good and felt confident I had chosen the right company. I like the fact I can pay monthly.
Home and Contents insurance
Switched insurance providers and got the same cover with Budget Direct for $100 less per month. Purchase online was fast and easy and showed all relevant documentation. Also have car insurance with them and price and cover is great. Would recommend
Questions & Answers
Are property fences and retaining walls covered?
Hi Leo. Thank you for taking the time to contact us. Please feel free to email us at firstname.lastname@example.org, and we will be happy to provide further clarity on any questions you have. We look forward to hearing from you soon. Kind regards, Budget Direct.
I would like a quote to insure house and contents for a weatherboard house in cairns
I just went to budget direct.com.au and clicked the get a quote button and filled in the required information and a quote is emailed to you simple as that .
Hi Rosemary. Thank you for taking the time to contact us. Please feel free to email us at email@example.com, and we will be happy to provide further clarity on any questions you have. We look forward to hearing from you soon. Kind regards, Budget Direct.
Does Budget Direct home insurance cover the subsidence, land settling or collapse?
Hi, thank you for reaching out. Our policies provide cover for insured events. All this information is located in our Product Disclosure Statement on the website at www.budgetdirect.com.au. If you need any assistance please feel free to chat with us when you are online and we will be happy to assist. Cheers, Budget Direct.
Get an answer from our members and Budget Direct representatives
|Category||Home and Contents Insurance|
|Other Insurance Types Offered||Car, Health, Home and Contents, Landlord, Life, Pet and Travel|
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