Reviewer Photos & Videos
Good value for first year
As a new customer, the quote is good value with the first year discount applied. I Am yet to lodge a claim so can’t comment on the time to resolve.
Quick and Easy
Great value for our money swithced insurance 2 weeks ago haven't had to make a claim yet. It was quick and easy to do and fits our budget perfect b
Same cover for 25% less than before
Good value, the consultant listened to my needs and shaped the policy to my needs. The change over was handled professionally and was supplied as agreed upon. I look forward to a less expensive and better value insurance
Quick purchase and affordable price.
Just purchased home insurance only without content. Smooth process most affordable and quick online setup. I checked with other providers no one gave me this much affordable quote with pds.
Absolutely brilliant, have gotten what I need.
I have been with Budget Direct for 4yrs, I thought better get my home contents insured too. My consultant was amazing and my requirements filled completely. Absolutely brilliant and satisfied.
Very easy to set up. No problem with value, comparable with other policy offers. Never lodged a claim with any insurance company so I can’t comment. It’s a new policy.
My household Insurance was with Budget Direct. Never had a claim. Moved to Macleay Island. Spend probably 20 minutes on the phone to update my details. Phoned me back and terminated policy with no valid reason whatsoever.
Would not pay legitimate claim
Had legitimate claim denied as they took too long to assess and then claimed it was not real
Do anything to stop you actually claiming without them paying on real legitimate claim
Easy online experience
It was the best value insurance I could find. I spent a fair amount of time comparing the exact policy details with other insurancers and it was the cheapest online.
-Great value and super easy to set up
Would recommend to anyone looking for a first home or any place
Received a free 60 dollar gift car for signing up
Typical Insurance Company
After discovering water damage to our kitchen cabinets it was very disappointing to learn that our insurance policy doesnt cover it. Another insurance policy full of loop holes and exclusions. A shear waste of our money. Perhaps Budget Direct should stop sending out free pizza vouchers and start covering for real life situations.
Shocking customer service
This company is highly unprofessional due to the following reasons:
1. I had to call back 4 times due to their customer service making 4 separate mistakes as they a) spelt my name wrong despite me spelling it out for them, b) putting the wrong amount twice on the insurance cover despite me saying how much it was supposed to be, c) getting my address on the insurance policy wrong
2. They even quoted me the wrong premium and when I challenged them on the amount, they said I was right but couldn't correct the premium amount as they had to check...with the finance department and said they would call me back at a certain time and date. They never did. If an insurance company cannot even get the premium amount right, I shudder what happens when I need to claim. 3. Extremely rude service where they seemed genuinely disinterested in providing a good service.
Easy setup and great insurance
Super easy to set up, great competitive price, just the ticket for a new contents insurance policy I was after. Sorted online with an easy to follow step by step question and answer approach with good coverage and lots of customised options too.
Access was quick and easy online.
Great value for our contents only insurance in comparison to other quotes.
We intend to use this company for our car insurance when it expires.
Great price and very well explained over phone when I rang, changed companies due to price, very easy to read brochures and will definitely review other policies when they are due
Questions & Answers
Are property fences and retaining walls covered?
Hi Leo. Thank you for taking the time to contact us. Please feel free to email us at firstname.lastname@example.org, and we will be happy to provide further clarity on any questions you have. We look forward to hearing from you soon. Kind regards, Budget Direct.
I would like a quote to insure house and contents for a weatherboard house in cairns
I just went to budget direct.com.au and clicked the get a quote button and filled in the required information and a quote is emailed to you simple as that .
Hi Rosemary. Thank you for taking the time to contact us. Please feel free to email us at email@example.com, and we will be happy to provide further clarity on any questions you have. We look forward to hearing from you soon. Kind regards, Budget Direct.
Does Budget Direct home insurance cover the subsidence, land settling or collapse?
Hi, thank you for reaching out. Our policies provide cover for insured events. All this information is located in our Product Disclosure Statement on the website at www.budgetdirect.com.au. If you need any assistance please feel free to chat with us when you are online and we will be happy to assist. Cheers, Budget Direct.
Get an answer from our members and Budget Direct representatives
|Category||Home and Contents Insurance|
|Other Insurance Types Offered||Car, Health, Home and Contents, Landlord, Life, Pet and Travel|
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