Reviewer Photos & Videos
Was easy to set up
Did you feel your policy was good value _yes
Was it easy to set up? Yes
If you have lodged a claim, how long did it take to resolve your claim?_no
How long have you been with this insurance company- just started
Exactly the contents and accidental cover I needed!
Easy to set up online with monthly affordable payments. As a centrelink recipient the payment schedule fits perfectly without stretching finances to the limit. Very happy with both service & cover.
Still no answer
I was contacted regarding the initial post of an unpaid claim from budget direct and was informed that they will look into the claim and get back to me within 3 working days. It has been 1 week since I sent them a responded email and I still haven't heard any feedback.
Budget alright can't even return messages when they said they would.
Would recommend contact a company that doesn't say budget in it.
Good value and helpful customer support
Good value policy, easy to set up online. We contacted customer support to request a change and have documents reissued and Osman was knowledgeable and very helpful. We're new to budget direct and so far so good.
Should have done this earlier very happy
Paid half the price with more benefits
Staff very patient with me and calling to change was not a bother
Explanation and advice was not a bother at all
Would recommend to my friends
Can’t believe the saving
Excellent home and contents package
Competitive price. Fabulous customer service.
Easy to process. Clear and precise steps in completing the paperwork.
New to Budget Direct. Great customer service. Explain all my questions and concerns. Will continue to insure with Budget Direct.
Good cover and options
Easy to get a quote and setup, I like the excess options so I went ahead and purchased home and contents, I missed the buy online deal for $100 voucher so don’t jump in to quick because the offer came by email the next day after I signed up.
I found the website very easy to navigate, other sites are laborious and the insurance is good value against other insurers. I’ll be considering looking at other Budget products in the future.
I was very happy with the help that Leon provided,the price was good value and very affordable for me,much better than my previous insurer,this is my first time with Budget,hopefully won’t be the last,it was easy and straightforward.
Great packages and very user and budget friendly
I trust budget direct with my home and car insurance. The set up process was very easy and straightforward. They also offer competitive packages.
I highly recommend Budget Direct and their services.
Easy to use
Easy to set up and very user friendly. It was very easy to setup the policy and I had the documentation that I needed straight away.
Made my life a lot easier to be able to get the policy so quickly
Policy was excellent value and people easy to deal with policy covered all aspects of our needs and was a simple transition from our previous policy holder. Great value and easy to deal with
Overall policy is the most economical and ticks all the boxes. Policy information is well detailed and gives you the flexibility to choose the add-ons without cutting down the corners. Great support and highly recommend to everyone.
Home and contents insurance
Very easy to set up and fantastic value. We were with this company for almost a year until we upped the insurance and forgot to up the direct debit so we went for a period of insufficient funds .. back we are back on track now
Home and contents new user
Good value for the money ,saved $120 from my previous insurer
New policy holder
Website was easy to navigate, and include options as required, also received $60 reward card , thank you
Questions & Answers
Are property fences and retaining walls covered?
Hi Leo. Thank you for taking the time to contact us. Please feel free to email us at email@example.com, and we will be happy to provide further clarity on any questions you have. We look forward to hearing from you soon. Kind regards, Budget Direct.
I would like a quote to insure house and contents for a weatherboard house in cairns
I just went to budget direct.com.au and clicked the get a quote button and filled in the required information and a quote is emailed to you simple as that .
Hi Rosemary. Thank you for taking the time to contact us. Please feel free to email us at firstname.lastname@example.org, and we will be happy to provide further clarity on any questions you have. We look forward to hearing from you soon. Kind regards, Budget Direct.
Does Budget Direct home insurance cover the subsidence, land settling or collapse?
Hi, thank you for reaching out. Our policies provide cover for insured events. All this information is located in our Product Disclosure Statement on the website at www.budgetdirect.com.au. If you need any assistance please feel free to chat with us when you are online and we will be happy to assist. Cheers, Budget Direct.
Get an answer from our members and Budget Direct representatives
|Category||Home and Contents Insurance|
|Other Insurance Types Offered||Car, Health, Home and Contents, Landlord, Life, Pet and Travel|
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