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Budget Direct Home & Contents Insurance

Budget Direct Home & Contents Insurance

3.9 from 1,458 reviews · View Statistics

Reviews

  • Value for Money
    4.4 (135)
  • Transparency
    4.1 (107)
  • Customer Service
    4.2 (116)
  • Claim Resolution Time
    • 2-4 weeks (1)
  • Claim ApprovedYes (1) · No (0)
Previous
Next
Lyndon Hodgins
Lyndon HodginsO'Connor 2602, ACT

Excellent product, excellent price

published

Got a super deal on my home and contents insurance. Have checked the product disclosure statement and happy with cover for the price. Make sure it's right for you too before signing any insurance product.

Value for Money
Transparency
1 comment
Budget Direct
Budget DirectBudget Direct

Good experience

published

Quite pleased with purchase experience and cost savings for my family. Can recommend budget direct to family and friends. Think your request for thirty or more words is over the top.

Value for Money
Transparency
1 comment
Budget Direct
Budget DirectBudget Direct

Hi Michael, thank you for stopping by to provide your valuable feedback. If we can provide any assistance, please reach out and we will be happy to help. * Aina

Steve P.
Steve P.Sydney, NSW

A great Start

published

Application and option selection very easy and simple. Policy written in clear English. No claims made so far no and hope there never will be - but off to a great start!

Incentivised ReviewNo
Coverage TypeContents Only
1 comment
Budget Direct
Budget DirectBudget Direct
Home and Contents Insurance

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Suits us good

published

This house and contents insurance came at the right time. Our existing insurance was by far so much more expensive. Budget saved us $5000. The other companies just don't care or want your business.

Value for Money
Transparency
1 comment
Budget Direct
Budget DirectBudget Direct

Was fast and easy

published

I still have not received the hard copy of the documents which l requested some weeks ago.
Other than that l thought the policy was good value and easy to set up

Incentivised ReviewNo
Coverage TypeHome & Contents
3 comments
Budget Direct
Budget DirectBudget Direct

Hi Christine, thanks for reaching out. Please email your policy number along with your personal details to social@budgetdirect.com.au and we will check this for you. We look forward to hearing from you soon. *Aina

Christine
Christine

My P/Number is 11814337101 for home and contents taken out on 5/5. I still have not received a hard copy of this policy

Budget Direct
Budget DirectBudget Direct

Thanks for your response Christine, I have emailed you from social@budgetdirect.com.au. Have a great day! *Ruby

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Next
Claire
ClaireMetropolitan Adelaide, SA
  • 2 reviews

Great price contents insurance

published

I rang and got a quote for my contents insurance. The price was really good and felt confident I had chosen the right company. I like the fact I can pay monthly.

Value for Money
Transparency
1 comment
Budget Direct
Budget DirectBudget Direct

Hi Claire, thanks for stopping by to provide your feedback. It's great to read you found our policies of good value. Budget Direct looks forward to continuing to be the insurer of choice. *Aina

Richard K.
Richard K.Greater Melbourne (Metropolitan), VIC
  • 3 reviews
  • 1 like

Good insurance, trying to keep premiums affordable

published

It's so hard buying insurance... a just in case product. I am a new customer, and so received an incentive discount. This ends up being a winner. I've never made a claim for home insurance, but I've paid thousands and thousands over the years.

Value for Money
Incentivised ReviewNo
1 comment
Budget Direct
Budget DirectBudget Direct

Hi Richard, thanks for taking the time to provide your valuable feedback. If you ever needed to make a claim we will be here to help. Budget Direct looks forward to continuing to be the insurer of choice. *Aina

Good value

published

Good value, fast and reasonably efficient with not great waiting on line. Could be improved by starting with a list of the items you must have ready to upload. Happy

Value for Money
Transparency
1 comment
Budget Direct
Budget DirectBudget Direct

Hi Donald, thanks for taking the time to provide your valuable feedback. This has been passed on to the relevant department for future reference. Budget Direct looks forward to continuing to be the insurer of choice. *Aina

Good value for first year

published

As a new customer, the quote is good value with the first year discount applied. I Am yet to lodge a claim so can’t comment on the time to resolve.

Value for Money
Transparency
1 comment
Budget Direct
Budget DirectBudget Direct

Hi Ricky, thanks for taking the time to provide your feedback. It's great to read you found our policies of good value. Budget Direct looks forward to being the insurer of your choice. *Aina

Home and Contents Insurance

Find out how Budget Direct Home & Contents Insurance compares to other Home and Contents Insurance

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John M.
John M.South East Queensland, QLD

Easy online experience

published

It was the best value insurance I could find. I spent a fair amount of time comparing the exact policy details with other insurancers and it was the cheapest online.

Coverage TypeHome & Contents
Property TypeHouse
Claim MadeNo
1 comment
Budget Direct
Budget DirectBudget Direct

Hi John, thanks for the wonderful feedback. We're glad we saved you money on your Insurance, we look forward to being your continued Insurer of choice. *James

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Good service

published

I am a first time customer and I found the service was very professional. In comparison to other insurers Budget is very good value. The person who took my call was very helpful and courteous.

Value for Money
Transparency
1 comment
Budget Direct
Budget DirectBudget Direct

Hi Kathryn, thank you for this wonderful feedback. It's great to see you were met with excellent service, thanks for choosing us. *James

Geoff
Geoff
  • 3 reviews
  • 1 like

Budget so far so good

published

Policy appeares to be good value, little difficulty in regards to payment but this appeared to be a bank error. Purchasing on line was easier than a few other Insurance companies I viewed.

Value for Money
Transparency
1 comment
Budget Direct
Budget DirectBudget Direct

Hi Geoff, thanks for the feedback. It's great to have you with us, and we're glad you found the online journey easy. *James

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Good policy at good rates

published

I feel that the policy is good value for money and was very competitive to my previous insurer, whose premiums have increased substantially over the last three years even though I have not made a claim

Value for Money
Transparency
1 comment
Budget Direct
Budget DirectBudget Direct
Chau
Chau Greater Melbourne (Inner), VIC

It is good , quick and easy

published

It is good and reasonable for money easy to set up. I haven’t claim anything yet so not sure to compare with other insurance. I hope I will stay with your insurance not change to the other .

Value for Money
Transparency
1 comment
Budget Direct
Budget DirectBudget Direct

Hi Chau, it is great to read you found our policy good value. If you need to lodge a claim we will be there to assist you during your full journey. We look forward to being your continued Insurer of choice. *Aina

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Insurance is the best policy to protect your house and contents

published

I feel the both house and contents could have been a bit cheaper for pensioners i have my car insured with budget direct not sure how long its been a while i think they could have taken into consideration as my car is insured with budget direct

Value for Money
Customer Service
2 comments
Budget Direct
Budget DirectBudget Direct
Gary
Gary

Hi Ania i will consider shopping around for a cheaper car & Home & Contents package when its due next year cheers Gary

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Home and Contents Insurance

Find out how Budget Direct Home & Contents Insurance compares to other Home and Contents Insurance

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Page 1 of 24
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Questions & Answers

Leo
Leoasked

Are property fences and retaining walls covered?

1 answer
Budget Direct
Budget DirectBudget Direct

Hi Leo. Thank you for taking the time to contact us. Please feel free to email us at social@budgetdirect.com.au, and we will be happy to provide further clarity on any questions you have. We look forward to hearing from you soon. Kind regards, Budget Direct.

Rosemary Fonti
Rosemary Fontiasked

I would like a quote to insure house and contents for a weatherboard house in cairns

2 answers
George
George

I just went to budget direct.com.au and clicked the get a quote button and filled in the required information and a quote is emailed to you simple as that .

Budget Direct
Budget DirectBudget Direct

Hi Rosemary. Thank you for taking the time to contact us. Please feel free to email us at social@budgetdirect.com.au, and we will be happy to provide further clarity on any questions you have. We look forward to hearing from you soon. Kind regards, Budget Direct.

siga2net
siga2netasked

Does Budget Direct home insurance cover the subsidence, land settling or collapse?

1 answer
Budget Direct
Budget DirectBudget Direct

Hi, thank you for reaching out. Our policies provide cover for insured events. All this information is located in our Product Disclosure Statement on the website at www.budgetdirect.com.au. If you need any assistance please feel free to chat with us when you are online and we will be happy to assist. Cheers, Budget Direct.

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Details

CategoryHome and Contents Insurance
Other Insurance Types Offered Car, Health, Home and Contents, Landlord, Life, Pet and Travel
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