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Budget Direct Home & Contents Insurance

Budget Direct Home & Contents Insurance

3.9 from 1,463 reviews · View Statistics

Reviews

  • Value for Money
    4.9 (370)
  • Transparency
    4.8 (325)
  • Customer Service
    4.9 (350)
  • Claim Resolution Time
    • <1 week (3)
    • 1-2 weeks (1)
    • 3+ months (1)
  • Claim ApprovedYes (7) · No (0)
Previous
Next
Happy
Happy Sydney, NSW
  • 2 reviews

Great service

published

Product was good value compared to existing company for same product coverage and features. Telesales person was very knowledgeable on terms and conditions and was able to answer all my questions

Value for Money
Customer Service
1 comment
Budget Direct
Budget DirectBudget Direct
Rob
RobSouth East Queensland, QLD

Home insurance

published

Policy was best value for my needs.bought online no problems setting up.very easy.dont know what more to say.still got twelve words to go.still got seven words to go.still got two words to go.got there.

Value for Money
Transparency
1 comment
Budget Direct
Budget DirectBudget Direct

Happy with product and service

published

This is my first policy with Budget Direct. Had received good reviews from friends.
Setting up was easy, and staff member was very helpful when I needed to make an adjustment. She was knowledgeable and courteous.

Value for Money
Customer Service
1 comment
Budget Direct
Budget DirectBudget Direct
Home and Contents Insurance

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Praveen
PraveenSydney, NSW
  • 4 reviews
  • 3 likes

Easy and affordable

published

The first year home & content insurance was about 20% cheaper than the other companies. Easy to enrol with clear instructions, flexibility on inclusions and exclusions. Excellent online process website to review and pay.

Value for Money
Transparency
1 comment
Budget Direct
Budget DirectBudget Direct
Froggy
FroggySouth Australia
  • 2 reviews

Budget Direct has excellent prices,great staff

published

Budget Direct was easy to join, great value compared to other companies. It was easy to get a quote online to exactly what we wanted. Thinking of moving our cars to Budget Direct also.

Value for Money
Transparency
1 comment
Budget Direct
Budget DirectBudget Direct
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Next
Serika
SerikaSydney, NSW
  • 2 reviews

Great, quick and easy and the coverage is spot on

published

It was easy to do. Other jnsurers were comolex in their questions. We were with BD before but tried another company last year … but we are back! Haven’t needed to lodge a claim yet (fingers crossed!)

Value for Money
Transparency
1 comment
Budget Direct
Budget DirectBudget Direct
Betsy
BetsyGreater Melbourne (Metropolitan), VIC

Home and contents insurance

published

Good value and enjoyed the quote experience. Consultant listened, understood what I wanted and was prepared to find out more information to hell out with my query and then quickly got back to me.

Incentivised ReviewNo
Coverage TypeHome & Contents
1 comment
Budget Direct
Budget DirectBudget Direct
Jason
JasonSouth East Queensland, QLD
  • 2 reviews

Fantastic ! Works great for me .

published

Policy was great value , the staff were friendly helpful staff , everything was easy to go over and fill out and was not confusing at all. I'm very happy with the policy .

Incentivised ReviewNo
Coverage TypeHome & Contents
1 comment
Budget Direct
Budget DirectBudget Direct

Hi Jason, thanks for stopping by to provide your valuable feedback. It's great to read you are happy with the service received from our sales team. If you require any further assistance, please reach out and we will be happy to help. *Aina

Vanessa
Vanessa New South Wales

Great company

published

My policy was great value. Very happy with it.
It was very easy to set up. It was completed on line. The staff were
Friendly and understanding when making a claim

Customer Service
Incentivised ReviewNo
1 comment
Budget Direct
Budget DirectBudget Direct

Hi Vanessa, this is fantastic to read! Thanks for sharing your experience with us. If you require any assistance, please reach out and we will be happy to help. *Aina

Home and Contents Insurance

Find out how Budget Direct Home & Contents Insurance compares to other Home and Contents Insurance

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Pop
PopSydney, NSW
  • 2 reviews

Switched to cheaper insurance.

published

Budget Direct was cheapest of all insurers with more than 40% discount to current insurer. Made the switch and now to see if it sticks. Got quote on car insurance but not better than current.

Value for Money
Transparency
1 comment
Budget Direct
Budget DirectBudget Direct

Hi Pop, thanks for stopping by to provide your valuable feedback. It's great to read you found our policies of good value. We look forward to continuing to be the insurer of your choice. *Aina

Hilary
Hilary Murray Region, NSW

New policy holder

published

New policy holder, easy to compare suitable cost options & set up. Better value for money than my previous insurer. I was not hassled by the company to take out the policy which I really appreciated.

Value for Money
Transparency
1 comment
Budget Direct
Budget DirectBudget Direct

Hi Hilary, thanks for taking the time to provide your feedback. It's great to read you found our policies of good value. If you require any assistance, please reach out and we will be happy to help. *Aina

Excellent value for money

published

Easy to set up, friendly staff and much better value for money than my previous company. I wouldn't hesitate to recommend budget direct to my freinds and relatives and I can't believe that I waited so long to change insurance companies.

Value for Money
Transparency
1 comment
Budget Direct
Budget DirectBudget Direct

Hi Roma, thanks for taking the time to provide your valuable feedback. It's great to see you found our policies of good value. We look forward to continuing to be the insurer of your choice. *Aina

Nigel Fairbairn
Nigel FairbairnBuderim
  • 2 reviews
  • 1 like

Great value home insurance

published

Easy to purchase; good company to deal with. Already had car insurance with the company - home insurance makes it easy to keep an eye on insurances. Very happy with our decision.

Transparency
Customer Service
1 comment
Budget Direct
Budget DirectBudget Direct
Juliana  Del Medico
Juliana Del MedicoMetropolitan Adelaide, SA
  • 2 reviews

Staff were very helpful!!

published

The policy we purchased is tailored to our needs. At this point we haven’t had to use it, but if the staff we spoke to whilst setting up our policy are any indication that this is what we’ll encounter in the future then we’re happy.

Value for Money
Transparency
1 comment
Budget Direct
Budget DirectBudget Direct

Hi Juliana, thanks for stopping by to provide your valuable feedback. It's great to read we were able to meet your needs for your insurance. If you require any assistance, please reach out and we will be happy to help. *Aina

Fathima
FathimaGreater Melbourne (Outer), VIC
  • 2 reviews
  • 1 like

Calm and courteous

published

New customer - Started only last month for home insurance. Easy to set up. Step by step process. Good value for money. Easy to understand.No claim lodged so far. Only just started.

Incentivised ReviewNo
Coverage TypeHome Only
1 comment
Budget Direct
Budget DirectBudget Direct

Hi Fathima, thank you for taking the time to provide your valuable feedback. If you require any assistance, we will be here to help. *Aina

Home and Contents Insurance

Find out how Budget Direct Home & Contents Insurance compares to other Home and Contents Insurance

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Page 1 of 51
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Questions & Answers

Leo
Leoasked

Are property fences and retaining walls covered?

1 answer
Budget Direct
Budget DirectBudget Direct

Hi Leo. Thank you for taking the time to contact us. Please feel free to email us at social@budgetdirect.com.au, and we will be happy to provide further clarity on any questions you have. We look forward to hearing from you soon. Kind regards, Budget Direct.

Rosemary Fonti
Rosemary Fontiasked

I would like a quote to insure house and contents for a weatherboard house in cairns

2 answers
George
George

I just went to budget direct.com.au and clicked the get a quote button and filled in the required information and a quote is emailed to you simple as that .

Budget Direct
Budget DirectBudget Direct

Hi Rosemary. Thank you for taking the time to contact us. Please feel free to email us at social@budgetdirect.com.au, and we will be happy to provide further clarity on any questions you have. We look forward to hearing from you soon. Kind regards, Budget Direct.

siga2net
siga2netasked

Does Budget Direct home insurance cover the subsidence, land settling or collapse?

1 answer
Budget Direct
Budget DirectBudget Direct

Hi, thank you for reaching out. Our policies provide cover for insured events. All this information is located in our Product Disclosure Statement on the website at www.budgetdirect.com.au. If you need any assistance please feel free to chat with us when you are online and we will be happy to assist. Cheers, Budget Direct.

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Details

CategoryHome and Contents Insurance
Other Insurance Types Offered Car, Health, Home and Contents, Landlord, Life, Pet and Travel
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