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Budget Direct NSW Compulsory Third Party Car Insurance

Budget Direct NSW Compulsory Third Party Car Insurance

3.7 from 14 reviews

Reviews

Review distribution

5 star
7
4 star
3
3 star
0
2 star
1
1 star
3

James Black

James Black

  • 2 reviews

CTP made easy

published

Have used Budget Direct for the last few years and is good value for money, easy to organize. Was easy to locate the most affordable option and complete all the relevant information

Value for Money
Customer Service
Timeliness
Transparency
Insurance TypeCompulsory Third Party
Plan covers drivers under 25Yes
Claim MadeNo
See all answers

Mark

MarkGreater Melbourne (Metropolitan), VIC

Easy to do online and very simple

published

After shopping around felt that budget direct was the best value and by far the easiest online portal to firstly obtain a policy quote and then firm up the policy.

Value for Money
Timeliness
Transparency
Insurance TypeCompulsory Third Party
Plan covers drivers under 25Yes
Car ModelVolvo XC90
Claim MadeNo
See all answers
Sharon

SharonSouth East Queensland, QLD

  • 2 reviews

Fantastic

published

I was very impressed by how easy it was to sign up over the internet and the steps to follow weren’t confusing at all.
The different types of insurance levels where easy to choose from .

Insurance TypeCompulsory Third Party
Plan covers drivers under 25Yes
Car ModelMazda 6
Claim MadeNo
See all answers
Matthew

MatthewSouth East Queensland, QLD

  • 5 reviews
  • 3 likes

Value for money

published

The declining value of my car, which is in very good condition, makes comprehensive insurance unworthy. I have reviewed other policies of yours and wish to purchase them later. I've have just started and have not made a claim yet. It was easy to set up and was not a drawn out event. So far so good.

Value for Money
Customer Service
Timeliness
Job Satisfaction
Transparency
Insurance TypeCompulsory Third Party
Plan covers drivers under 25No
Car ModelSuzuki Liana RH4
Claim MadeNo
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Helen M

Helen MGreater Melbourne (Outer), VIC

Quick and Personal Service

published

I have been with Budget Direct for three years and always find the service quick and personal. Recently my car was rear-ended, and because of its age it is now insured for Compulsory Third Party only. This made no difference to the level and care of the advisor who looked after me. I would, and have, recommended Budget Direct to my friends and family.

Customer Service
Timeliness
Job Satisfaction
Transparency
Insurance TypeCompulsory Third Party
Plan covers drivers under 25No
Claim MadeYes
Claimant is the policy holder Yes
Claim Resolution Time1-2 weeks
Claim DateJanuary 2017
Claim ApprovedYes
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Matthew

MatthewGreater Melbourne (Metropolitan), VIC

Poor service by claims and assessment team

published
Value for Money
Customer Service
Timeliness
Job Satisfaction
Transparency
Insurance TypeCompulsory Third Party
Plan covers drivers under 25Yes
Car ModelMazda 3
Claim MadeYes
Claimant is the policy holder Yes
See all answers

Ria

RiaGold Coast

  • 2 reviews

Great value for what cover I was after.

published

-You guys were recommended by a friend of mine.
-Yes, was cheaper. (New customer)
-Easy to set up policy
-Customer service were informative
-Would definitely recommend you guys
-Easy, fast, convenient, helpful, professional.

Value for Money
Customer Service
Transparency
Insurance TypeCompulsory Third Party
Plan covers drivers under 25No
Car ModelToyota Corolla Sedan 1997
Claim MadeNo
See all answers

It was very user friendly and had pleasant conversation.

published

I feel my policy is good value and easy to set up, I feel confident With budget Direct because they were recommended by someone who is using the same car insurance company as budget direct

Insurance TypeCompulsory Third Party
Plan covers drivers under 25Yes
Claim MadeNo

Quick and easy

published

I wanted to switch insurance providers as I was not happy with my previous. I was able to complete this process really quick and easy through Budget Direct Car Insurance on my phone. Thanks heaps guys!

Value for Money
Customer Service
Transparency
Insurance TypeCompulsory Third Party
Plan covers drivers under 25No
Car ModelHolden Barina
Claim MadeNo
See all answers
Monica

MonicaRichmond-Tweed, NSW

  • 2 reviews

Great experience, easy to apply and great value!

published

This policy was easy to set up. It just took minutes. I was really happy with the price and overall experience. I would definately keep going back for future insurances.

Insurance TypeCompulsory Third Party
Plan covers drivers under 25No
Claim MadeNo

Excellent

published

Overall, it’s good
Hope, it will go as I expect through out.
I just started with this, so let me see how it works.
I haven’t lodged any claims yet.
So far so good

Value for Money
Customer Service
Transparency
Insurance TypeCompulsory Third Party
Plan covers drivers under 25No
Car ModelNissan X-Trail
Claim MadeNo
See all answers

BigG

BigGPerth, WA

  • 2 reviews
  • 1 like

Sneaky tactics/Stay away and make sure you cancel well in advance

published

I got a policy with them in 2018 for $235. They had the audacity to auto-renew it without letting me know (First email notifying me went to the spam folder). I tried cancelling it online but I wasn't able to do so. They tried charging me this time $295. Stay away and don't trust them.

Insurance TypeCompulsory Third Party
Plan covers drivers under 25No
Claim MadeNo

Age

AgeGreater Melbourne (Inner), VIC

  • 2 reviews
  • 1 like

$40 cancelation fee on $221 policy!!

published

I was quite happy with this mob until they could no longer insure me because I needed to use my car for commercial deliveries. So when it came time to cancel I still had $55 of insurance left, only to find they charge a FLAT AU$40 fee. So even if your policy is $200 or $1000, the fee is still the same. They absolutely REFUSED to see my side of it, citing contracts but not using their common sense, that it was, in my case, highway robbery. FEES FOR SERVICES NOT PROVIDED *Thumbs Down*

Value for Money
Customer Service
Transparency
Insurance TypeCompulsory Third Party
Plan covers drivers under 25No
Car ModelHonda Jazz GE
Claim MadeNo
See all answers

Tom

TomSouth East Queensland, QLD

  • 2 reviews
  • 1 like

Once you claim they cancel! Even if you retract your claim!

published
Value for Money
Customer Service
Insurance TypeCompulsory Third Party
Plan covers drivers under 25Yes
Car ModelMitsubishi Lancer CE
Claim MadeNo
See all answers

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