Budget Direct Third Party Property, Fire and Theft Car Insurance

Budget Direct Third Party Property, Fire and Theft Car Insurance

 Verifiedbudgetdirect.com.au
Budget Direct Third Party Property, Fire and Theft Car Insurance
4.1

172 reviews

PositivevsNegative
81% · 14028 · 16%

Claim Resolution Time
  • <1 week
  • 1-2 weeks
  • 1-2 months
  • 3+ months
Claim ApprovedYes · No
Value for Money
4.2
Customer Service
4.0
Timeliness
4.1
Job Satisfaction
3.9
Transparency
4.0

Reviews

172 reviews
Connor F
Connor FGreater Melbourne (Inner), VIC
  Third Party Property, Fire and Theft

Cheap and quality car insurance, some poor communication

Purchase was efficient, communication was clear and it was the best value. I don’t currently know what the “market value” of my car is at the moment. Show details ·  1
Value for Money
Customer Service
Timeliness
Job Satisfaction
Transparency
Alex
AlexGosford30 posts
  Third Party Property, Fire and Theft

Do not share your email if you do not wanna be spammed with insurances you're not interested

You do enquiry regarding car insurance and them will be spamming you with some pet insurances and other crap not relevant to you. Show details
Michael N.
Michael N.2 posts
  Third Party Property, Fire and Theft

Third-party Fire & Theft

Well priced 3rd party insurance, Happy with the purchase & Budget Direct. Show details ·  2
Value for Money
VCS
VCSHunter Region, NSW
  Third Party Property, Fire and Theft

Good, But no loyalty discount

I’ve had most of cars with budget direct. Currently I have 2 cars with budget direct insurance. There should be a loyalty discount for existing customers.
Managing insurance is pretty easy by logging into the website. Pricing seems to be the lowest as well.
I’ve only made one claim for one of the other cars when a tiny stone on the highway hit the windshield and caused a tiny crack. They arranged for someone to come over and got it replaced. Was quick and easy. Show details ·  1
Diane P.
Diane P.Sydney, NSW10 posts
  Third Party Property, Fire and Theft

Budget Direct's Hidden Cancellation Fee: A Nasty Surprise

I recently had to cancel one of my car insurance policies and requested a refund for the remaining balance. However, I was informed that there is a $40 cancellation fee, that was not clearly stated when I signed up online. It seems that I should have taken the time to read the fine print. I believe this is an unfair practice, and I feel ripped off. I want to remind everyone to carefully review their car insurance policies for any hidden fees, such as this early cancellation fee with Budget Direct. Please note that while they mention this fee in one document, it is also important to check another document listed under "Fees That May Be Charged: Early Cancellation $40.00 " Show details
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mickmonteleone
mickmonteleoneSydney, NSW
  Third Party Property, Fire and Theft

Easy process, very happy

Easy process, happy with the price, quickly organised, returning cutomer. Show details ·  1
Ahmed
Ahmed
  Third Party Property, Fire and Theft

I think this price is reasonable

They’re service fantastic,i hope in future will be more reasonable for us. Show details ·  1
Darren Taylor
Darren Taylor2 posts
  Fair Incentive Third Party Property, Fire and Theft

Great pice

Easy to follow instructions on how to use the website Show details ·  1
Value for Money
Customer Service
Timeliness
Job Satisfaction
Transparency
David G.
David G.Greater Melbourne (Outer), VIC3 posts
  Third Party Property, Fire and Theft

Fantastic

Have been with you guys a while now with my old car and now with my other car don't have any problems with you and your policies friendly service great advice and above all no nonsense Show details ·  1
Gareth
GarethHunter Region, NSW
  Third Party Property, Fire and Theft

New insurance

Was offered fire theft and third party after my car was written off for hail damage, very happy with this offer Show details ·  1
nathan
nathanMelbourne2 posts
  Third Party Property, Fire and Theft

The absolute worst insurance company I've ever dealt with

Tried claiming insurance for a car with budget and having to jump through hoops for them only to have my claim rejected because of a minor detail I left out when signing up. These f***s will do anything they can to not pay you! Please avoid budget for any kind of insurance they are the absolute worst! Show details
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Anonymous
Anonymous
  Third Party Property, Fire and Theft
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Mark L
Mark LRichmond-Tweed, NSW5 posts
  Verified Third Party Property, Fire and Theft

Would be better if they actually answered the phone

Never had to claim but whenever I tried to contact them it was a minimum of one hour wait on the phone. Will not bother to insure with them again. Zero customer service. Show details
Value for Money
Customer Service
Timeliness
Transparency
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Dave
DaveNorthern Region, NSW
  Third Party Property, Fire and Theft

Very happy with the policy

Have been with budget direct for many years very happy with the service Show details ·  1
jarjar2222
jarjar2222South Australia5 posts
  Third Party Property, Fire and Theft

Watch for Cancelllation Fees

have 2 policies with Budget Direct for Third Party Property Car Insurance - I recently sold one of the cars to upgrade to a new car. I rang them to inform of cancellation and asked about refund of remaining policy. I was told there is a CANCELLATION FEE of $40-00 on the policies which is certainly not clear when signing up online, I put in a complaint about it, told bad luck should read fine print. My mistake I think that this is a rip off and will certainly not go through them again - just making sure everyone please check if your car insurance has cancellation fees. Be aware of hidden fees with budget direct Show details
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Questions & Answers

Mario J.
Mario J. · Third Party Property, Fire and Theft Car Insurance

what is the price

Budget Direct
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Details

Compare all Budget Direct Car Insurance listings
CategoryRoadside Assistance Providers and Car InsuranceRoadside Assistance Providers and Car InsuranceRoadside Assistance Providers and Car InsuranceRoadside Assistance Providers and Car Insurance
Other Insurance Types Offered Home and Contents, Life, Motorcycle, Pet and TravelHome and Contents, Life, Motorcycle, Pet and TravelHome and Contents, Life, Motorcycle, Pet and TravelHome and Contents, Life, Motorcycle, Pet and Travel
Coverage TypeThird Party, Fire and TheftComprehensiveComprehensiveThird Party Property Damage
UnderwriterAuto & General ServicesAuto & General ServicesAuto & General ServicesAuto & General Services
Legal Liability Cover Included up to $20 millionIncluded up to $20 millionIncluded up to $20 millionIncluded up to $20 million
Roadside Assistance Optional ExtraOptional ExtraOptional ExtraOptional Extra
Reduced or Zero Excess Windscreen CoverNot OfferedReduced Excess Optional ExtraReduced Excess Optional ExtraNot Offered
Choice of RepairerNot AllowedOptional ExtraOptional ExtraNot Allowed
After Accident Care
Hire Car after an Incident

Not Included

Optional extra

Optional extra

Not Included

Emergency Transport & AccommodationNot Included$100 per day up to $300 in total$200 a day up to $1000 in totalNot Included
Towing Costs IncludedIncluded: the reasonable cost of towing the vehicle if it is unsafe to drive as a result of the damage.IncludedNot Included
Hire Car after a No Fault Accident

Not Included

Included

Included

Not Included

Essential / Emergency RepairsNot IncludedIncludedIncludedNot Included
Benefits
Pay As You Drive / Fixed Kilometre DiscountNot OfferedNot OfferedNot OfferedNot Offered
Hire Car after Theft

Included, up to $1,000

Included, up to $1,000

Included, up to $1,000

Not Included

Lock and Key ReplacementNot IncludedIncluded up to $1,000Included up to $1,000Not Included
Transit Cover Not IncludedNot IncludedNot IncludedNot Included
Trailer & Caravan CoverNot IncludedTrailer Only up to $500Caravan & Trailer up to $1,000Not Included
Child Safety Seats and PramsNot IncludedCombined with Personal Effects, up to $250Included up to $500Not Included
New-for-old Car Replacement

Not Included

The earlier of 1 year or 20,000 km from original registration

The earlier of 2 years or 40,000 km from original registration

Not Included

Personal Property CoverNot IncludedCombined with Child Safety Seats and Prams, up to $250Included up to $500Not Included
Uninsured Motorist Benefit Included up to $5,000Not ApplicableIncludedIncluded up to $5,000
Accidental Loss or Damage
Malicious Damage / VandalismNot IncludedIncludedNot IncludedNot Included
FireIncludedIncludedNot IncludedNot Included
CollisionNot IncludedIncludedIncludedNot Included
Natural EventsNot IncludedIncludedIncludedNot Included
Theft or Attempted TheftIncluded (Theft Only)IncludedIncludedNot Included
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