Excellent customer service
Helpful, friendly service. Signed up for insurance for my new car. Was so impressed with the financial savings and customer service that I transferred my other car insurance to budget direct as well.
Realy good if you on a buget
Very helpful ,polite, good prices. Honest reliable and friendly service.easy to talk to recommend budget to any one that is looking for a fair deal. The self car assessment was easy to do and understand
Great value for money. It suits my needs perfectly!
The policy is just what I need. My car itself isn’t worth insuring but I need to be protected if I cause an accident. I have saved $600 simply by rethinking my policy requirements AND switching insurers. Thanks!
value for money, as well as peaceful nights
Easy to set up, friendly staff and value for money, we had shopped around for the same policy type and could not find an equivalent police plus pricing, definitely recommend to others to try Budget Direct.
Great Insurance Provider
This was my first time insuring my car and I wanted to find the best price on the market. I found Budget Direct was the cheapest and most reliable by a long shot. Would 100% recommend to anyone.
Happy to a point...
I was happy with the process and cost but I was offered a $40 gift card if I took out the insurance by a certain date. I followed the instructions in the email but to date have not received the card. I emailed but never received a reply.
Great value and service and would recommend to everyone. I haven't lodged a claim yet but I'm sure it will be efficient and easy. I have only been with this service for a over a month now. I haven't purchased roadside assistance just yet but will do so when I am employed again.
The reviewer stated that an incentive was offered for this review
Great until you've payed
I had to wait on hold for over 10 mins to speak to someone and then got charged 10% of the annual premium as a cancellation fee? A bit ridiculous
Easy online insurance and good value.
First time with Budget. Easy to insure online. Good value and so far very happy. Even the excess is not too bad. I had to take photos and upload them and that was way too.
A much better option!
I had been with another Insurance Company for years.Friends recommended Budget Direct to me. So after looking into it, especially now I retired from full time teaching, I was so surprised to see how much I will be saving!
Happy with the policy.
After much searching on line looking for the best insurance policy, some didn't fit my criteria, until I came to Buget Direct, it was what I was looking for, so affordable.
Easy service, great value
Easy to set up with person over the phone, lovely service and they communicated very well. Got Third party, Fire and Theft cover, haven't had to lodge any claims yet though so can't comment on that. Competitive pricing too, haven't found any other insurance choices to be cheaper while still providing good service.
Absolutely fantastic and adorable
I dont have a bad thing to say about it, its affordable and a lot cheaper than any other provider I have been through, love the brand and its fantastic team.
Compared to other companies excellent value
Easy to understand the small print and the person on the phone was very informative and set up the insurance policy for us
Policy was sent by email on the same day
Good value for money. Easy to set up. Would not hesitate to recommend budget direct to family and friends. I am looking at further insurance with your company at budget direct
Great coverage for what I want
Cheaper than the insurance I had with racv even with membership discount and having several policies they weren’t even prepared to come close to your quote interesting to see what your house insurance is like
Good service with wonderful staff
The policy is very good and comparable to others. I found the staff member helpful and very chatty which I like. She helped me sort my no claims out as I was unsure what to do. Thank you for helping me get good value for money
No hassle insurance
Good customer experience - good value for money for what I was looking for - polite and professional staff who listened to me and provided sound advice - long may the good relationship continue.
Good experience, easy to execute,polite staff
Policy was simple to commence
This is my first time with you no roadside assistance has been required.
For simplicity sake this segment should not dictate a minimum amount of words to complete
Yes it was good value and easy to set up.
Was with Budget for 10 years. Then didn't need a car but got one again andnow back again. Haven't applied for roadside cover.
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