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Budget Direct Third Party Property, Fire and Theft Car Insurance

Budget Direct Third Party Property, Fire and Theft Car Insurance

4.3 from 44 reviews

Reviews

(28)
(10)
(1)
(0)
(5)
  • Incentivised Review Yes (11%) · No (89%)
  • Customer Service
    4.1 (28)
  • Timeliness
    4.7 (15)
  • Job Satisfaction
    4.3 (8)
  • Transparency
    4.3 (18)
  • Value for Money
    4.3 (31)

Jan

JanSouth East Queensland, QLD

Happy to a point...

published

I was happy with the process and cost but I was offered a $40 gift card if I took out the insurance by a certain date. I followed the instructions in the email but to date have not received the card. I emailed but never received a reply.

Value for Money
Customer Service
Timeliness
Job Satisfaction
Transparency
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Car ModelNissan Pulsar B17 (Sedan) ST
Claim MadeNo
See all answers

Strauss N.

Strauss N.South East Queensland, QLD

Great service

published

Great value and service and would recommend to everyone. I haven't lodged a claim yet but I'm sure it will be efficient and easy. I have only been with this service for a over a month now. I haven't purchased roadside assistance just yet but will do so when I am employed again.

Insurance TypeThird Party Property Damage and Third Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo

The reviewer stated that an incentive was offered for this review

Great until you've payed

published

I had to wait on hold for over 10 mins to speak to someone and then got charged 10% of the annual premium as a cancellation fee? A bit ridiculous

Value for Money
Customer Service
Timeliness
Transparency
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Car ModelBMW 3 Series E91
Claim MadeNo
See all answers
Anniemac

AnniemacMetropolitan Adelaide, SA

  • 3 reviews

Easy online insurance and good value.

published

First time with Budget. Easy to insure online. Good value and so far very happy. Even the excess is not too bad. I had to take photos and upload them and that was way too.

Value for Money
Customer Service
Timeliness
Transparency
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25Yes
Car ModelFord Laser KJ/KL
Claim MadeNo
See all answers

Catherine

CatherinePADSTOW

  • 9 reviews
  • 2 likes

A much better option!

published

I had been with another Insurance Company for years.Friends recommended Budget Direct to me. So after looking into it, especially now I retired from full time teaching, I was so surprised to see how much I will be saving!

Timeliness
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Car ModelMazda 3 BN (Sedan)
Claim MadeNo
See all answers

Happy with the policy.

published

After much searching on line looking for the best insurance policy, some didn't fit my criteria, until I came to Buget Direct, it was what I was looking for, so affordable.

Value for Money
Customer Service
Timeliness
Transparency
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Car Model2004 Holden Cruze
Claim MadeNo
See all answers
1 comment
Barry
Barry

I'm more than happy with my policy I looked online to find cheaper insurance and Budget Direct was my choice,


Easy service, great value

published

Easy to set up with person over the phone, lovely service and they communicated very well. Got Third party, Fire and Theft cover, haven't had to lodge any claims yet though so can't comment on that. Competitive pricing too, haven't found any other insurance choices to be cheaper while still providing good service.

Value for Money
Customer Service
Timeliness
Transparency
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Car ModelVolkswagen Golf
Claim MadeNo
See all answers

Absolutely fantastic and adorable

published

I dont have a bad thing to say about it, its affordable and a lot cheaper than any other provider I have been through, love the brand and its fantastic team.

Value for Money
Customer Service
Timeliness
Transparency
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25Yes
Car ModelMazda 323
Claim MadeNo
See all answers

Compared to other companies excellent value

published

Easy to understand the small print and the person on the phone was very informative and set up the insurance policy for us
Policy was sent by email on the same day

Value for Money
Customer Service
Timeliness
Job Satisfaction
Transparency
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Car ModelNissan Patrol
Claim MadeNo
See all answers
cricketlover

cricketloverGreater Melbourne (Metropolitan), VIC

Great

published

Good value for money. Easy to set up. Would not hesitate to recommend budget direct to family and friends. I am looking at further insurance with your company at budget direct

Value for Money
Timeliness
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
See all answers

Great coverage for what I want

published

Cheaper than the insurance I had with racv even with membership discount and having several policies they weren’t even prepared to come close to your quote interesting to see what your house insurance is like

Value for Money
Customer Service
Timeliness
Job Satisfaction
Transparency
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
See all answers

Raepete

RaepeteSouth East Queensland, QLD

  • 11 reviews
  • 1 like

Good service with wonderful staff

published

The policy is very good and comparable to others. I found the staff member helpful and very chatty which I like. She helped me sort my no claims out as I was unsure what to do. Thank you for helping me get good value for money

Value for Money
Customer Service
Timeliness
Job Satisfaction
Transparency
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Car ModelMitsubishi Mirage LA (Hatchback)
Claim MadeNo
See all answers

Eddie

EddieSydney, NSW

No hassle insurance

published

Good customer experience - good value for money for what I was looking for - polite and professional staff who listened to me and provided sound advice - long may the good relationship continue.

Value for Money
Customer Service
Timeliness
Job Satisfaction
Transparency
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
See all answers

Glenn Hilleard

Glenn HilleardNortheast, VIC

Good experience, easy to execute,polite staff

published

Policy was simple to commence
This is my first time with you no roadside assistance has been required.
For simplicity sake this segment should not dictate a minimum amount of words to complete

Value for Money
Customer Service
Timeliness
Job Satisfaction
Transparency
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Car ModelFord Ranger
Claim MadeNo
See all answers
Brendan

BrendanCentral Highlands and Goldfields, VIC

Very good

published

Yes it was good value and easy to set up.
Was with Budget for 10 years. Then didn't need a car but got one again andnow back again. Haven't applied for roadside cover.

Value for Money
Customer Service
Timeliness
Job Satisfaction
Transparency
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25Yes
Claim MadeNo
See all answers
Anthony

AnthonyThe Mallee, VIC

Just what I was looking for

published

The policy is good value and just what I was after, I havent made a claim and hopefully dont have to make a claim, but I'm sure they will be very helpful if I do

Value for Money
Customer Service
Timeliness
Job Satisfaction
Transparency
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Car ModelFord Fairlane AU
Claim MadeNo
See all answers

Kianah

KianahVictoria

Very happy with how quick the process was and how fast I was approved for the insurance!

published

I required roadside assistance since being with budget direct, and everything went as perfect as it could be. Over the phone customer service was wonderful as well as in person

Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo

Jason S.

Jason S.Hunter Region, NSW

Car insurance

published

I feel relaxed that now i am insured that if anything does go wrong I am covered Thank you budget for making me feel relaxed and stress free when driving my car

Value for Money
Customer Service
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Car ModelHolden Commodore ZB (Sedan) RS-V
Claim MadeNo
See all answers

Phil

PhilSydney Surrounds, NSW

  • 3 reviews

Great company survived the test of time

published

Used to be insured with this company years ago (and they were the best then, I had all my vehicles over 10 years insured with them) but lost track when I moved states. Great to be back with a great dependable company who looks after their clients. Many thanks and great to be back. Great price and too easy as always.

Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo

Berry Happy

Berry HappyNorthern Region, NSW

Berry helpful and friendly

published

I needed car insurance that was better priced than the policy I had as it had risen and reduced some of the coverage that I had previously. I rang and got a policy with all the inclusions at a cheaper price than my old policy . VERY VERY HAPPY with the service I received.

Value for Money
Customer Service
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Car ModelHolden Captiva
Claim MadeNo
See all answers

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