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Budget Direct Third Party Property, Fire and Theft Car Insurance

Budget Direct Third Party Property, Fire and Theft Car Insurance

4.3 from 49 reviews

Reviews

(33)
(10)
(1)
(0)
(5)
  • Value for Money
    4.4 (34)
  • Customer Service
    4.2 (31)
  • Timeliness
    4.8 (18)
  • Job Satisfaction
    4.4 (10)
  • Transparency
    4.3 (21)
Sophie

SophieSouth East Queensland, QLD

Excellent customer service

published

Helpful, friendly service. Signed up for insurance for my new car. Was so impressed with the financial savings and customer service that I transferred my other car insurance to budget direct as well.

Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
Car ModelToyota Echo XP
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B Shepherd

B ShepherdNorthern Region, NSW

Realy good if you on a buget

published

Very helpful ,polite, good prices. Honest reliable and friendly service.easy to talk to recommend budget to any one that is looking for a fair deal. The self car assessment was easy to do and understand

Customer Service
Transparency
Value for Money
Timeliness
Job Satisfaction
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
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Loulou

LoulouSydney, NSW

  • 2 reviews

Great value for money. It suits my needs perfectly!

published

The policy is just what I need. My car itself isn’t worth insuring but I need to be protected if I cause an accident. I have saved $600 simply by rethinking my policy requirements AND switching insurers. Thanks!

Customer Service
Transparency
Value for Money
Timeliness
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
Car ModelMazda 6 GJ Wagon
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Barry

BarryPerth, WA

value for money, as well as peaceful nights

published

Easy to set up, friendly staff and value for money, we had shopped around for the same policy type and could not find an equivalent police plus pricing, definitely recommend to others to try Budget Direct.

Customer Service
Transparency
Value for Money
Timeliness
Job Satisfaction
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
Car ModelHonda Accord 7th Gen
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Benten Salazar

Benten SalazarCentral West, NSW

Great Insurance Provider

published

This was my first time insuring my car and I wanted to find the best price on the market. I found Budget Direct was the cheapest and most reliable by a long shot. Would 100% recommend to anyone.

Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25Yes
Claim MadeNo
Jan

JanSouth East Queensland, QLD

Happy to a point...

published

I was happy with the process and cost but I was offered a $40 gift card if I took out the insurance by a certain date. I followed the instructions in the email but to date have not received the card. I emailed but never received a reply.

Customer Service
Transparency
Value for Money
Timeliness
Job Satisfaction
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
Car ModelNissan Pulsar B17 (Sedan) ST
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Strauss N.

Strauss N.South East Queensland, QLD

Great service

published

Great value and service and would recommend to everyone. I haven't lodged a claim yet but I'm sure it will be efficient and easy. I have only been with this service for a over a month now. I haven't purchased roadside assistance just yet but will do so when I am employed again.

Insurance TypeThird Party Property Damage and Third Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo

The reviewer stated that an incentive was offered for this review

Great until you've payed

published

I had to wait on hold for over 10 mins to speak to someone and then got charged 10% of the annual premium as a cancellation fee? A bit ridiculous

Customer Service
Transparency
Value for Money
Timeliness
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
Car ModelBMW 3 Series E91
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Anniemac

AnniemacMetropolitan Adelaide, SA

  • 3 reviews

Easy online insurance and good value.

published

First time with Budget. Easy to insure online. Good value and so far very happy. Even the excess is not too bad. I had to take photos and upload them and that was way too.

Customer Service
Transparency
Value for Money
Timeliness
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25Yes
Claim MadeNo
Car ModelFord Laser KJ/KL
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Catherine

CatherinePADSTOW

  • 9 reviews
  • 2 likes

A much better option!

published

I had been with another Insurance Company for years.Friends recommended Budget Direct to me. So after looking into it, especially now I retired from full time teaching, I was so surprised to see how much I will be saving!

Timeliness
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
Car ModelMazda 3 BN (Sedan)
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Happy with the policy.

published

After much searching on line looking for the best insurance policy, some didn't fit my criteria, until I came to Buget Direct, it was what I was looking for, so affordable.

Customer Service
Transparency
Value for Money
Timeliness
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
Car Model2004 Holden Cruze
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1 comment
Barry
Barry

I'm more than happy with my policy I looked online to find cheaper insurance and Budget Direct was my choice,

Easy service, great value

published

Easy to set up with person over the phone, lovely service and they communicated very well. Got Third party, Fire and Theft cover, haven't had to lodge any claims yet though so can't comment on that. Competitive pricing too, haven't found any other insurance choices to be cheaper while still providing good service.

Customer Service
Transparency
Value for Money
Timeliness
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
Car ModelVolkswagen Golf
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Absolutely fantastic and adorable

published

I dont have a bad thing to say about it, its affordable and a lot cheaper than any other provider I have been through, love the brand and its fantastic team.

Customer Service
Transparency
Value for Money
Timeliness
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25Yes
Claim MadeNo
Car ModelMazda 323
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Compared to other companies excellent value

published

Easy to understand the small print and the person on the phone was very informative and set up the insurance policy for us
Policy was sent by email on the same day

Customer Service
Transparency
Value for Money
Timeliness
Job Satisfaction
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
Car ModelNissan Patrol
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cricketlover

cricketloverGreater Melbourne (Metropolitan), VIC

Great

published

Good value for money. Easy to set up. Would not hesitate to recommend budget direct to family and friends. I am looking at further insurance with your company at budget direct

Value for Money
Timeliness
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
See all answers
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Great coverage for what I want

published

Cheaper than the insurance I had with racv even with membership discount and having several policies they weren’t even prepared to come close to your quote interesting to see what your house insurance is like

Customer Service
Transparency
Value for Money
Timeliness
Job Satisfaction
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
See all answers
Raepete

RaepeteSouth East Queensland, QLD

  • 11 reviews
  • 1 like

Good service with wonderful staff

published

The policy is very good and comparable to others. I found the staff member helpful and very chatty which I like. She helped me sort my no claims out as I was unsure what to do. Thank you for helping me get good value for money

Customer Service
Transparency
Value for Money
Timeliness
Job Satisfaction
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
Car ModelMitsubishi Mirage LA (Hatchback)
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Eddie

EddieSydney, NSW

No hassle insurance

published

Good customer experience - good value for money for what I was looking for - polite and professional staff who listened to me and provided sound advice - long may the good relationship continue.

Customer Service
Transparency
Value for Money
Timeliness
Job Satisfaction
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
See all answers
Glenn Hilleard

Glenn HilleardNortheast, VIC

Good experience, easy to execute,polite staff

published

Policy was simple to commence
This is my first time with you no roadside assistance has been required.
For simplicity sake this segment should not dictate a minimum amount of words to complete

Customer Service
Transparency
Value for Money
Timeliness
Job Satisfaction
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
Car ModelFord Ranger
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Brendan

BrendanCentral Highlands and Goldfields, VIC

Very good

published

Yes it was good value and easy to set up.
Was with Budget for 10 years. Then didn't need a car but got one again andnow back again. Haven't applied for roadside cover.

Customer Service
Transparency
Value for Money
Timeliness
Job Satisfaction
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25Yes
Claim MadeNo
See all answers
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