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Budget Direct Third Party Property Only Car Insurance

Budget Direct Third Party Property Only Car Insurance

4.2 from 103 reviews · View Statistics

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Reviews

  • Value for Money
    4.2 (80)
  • Customer Service
    4.1 (70)
  • Timeliness
    4.2 (58)
  • Job Satisfaction
    4.0 (29)
  • Transparency
    4.0 (65)
  • Claim Resolution Time3+ months (4), 2-4 weeks (2) and 1-2 months (2)
  • Claim ApprovedYes (4) · No (5)
Previous
Next

It was super easy and cheapest I could find

published

It was great value, very very easy to set up
Haven’t had to lodge a claim yet thankfully but very happy with the amount of emails received and rewards thx

Value for Money
Customer Service
Timeliness
Incentivised ReviewNo
Insurance TypeThird Party Property Damage
Plan covers drivers under 25Yes
Claim MadeNo
Car ModelFord Falcon
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1 comment
Budget Direct
Budget DirectBudget Direct

Good morning. Thank you for taking the time to leave your feedback. We value you as a customer and look forward to continuing to be your insurer of choice. Have a great day. Kind regards, Budget Direct.

Best Value

published

It was easy to setup through online after answering a few questions and I have been with them less than a month and so far so good and best offer so far

Value for Money
Customer Service
Timeliness
Transparency
Incentivised ReviewNo
Insurance TypeThird Party Property Damage
Plan covers drivers under 25Yes
Claim MadeNo
Car ModelHonda Civic 8th Gen
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1 comment
Budget Direct
Budget DirectBudget Direct

Hi Simon, thanks for this wonderful feedback. It's great to have you with us, we look forward to being your continued Insurer of choice. Budget Direct.

Abdi A.

Abdi A.Perth, WA

Third party property purchase review

published

I don't have much to say. I just purchased my third party property insurance. My over all experience is good in processing the purchase relative to others. I thank for good service

Value for Money
Customer Service
Timeliness
Incentivised ReviewNo
Insurance TypeThird Party Property Damage
Plan covers drivers under 25Yes
Claim MadeNo
See all answers
1 comment
Budget Direct
Budget DirectBudget Direct

Hi Abdi, thank you for taking the time to provide your feedback. We look forward to being your continued Insurer of choice. Cheers, Budget Direct.

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Laurie

LaurieMetropolitan Adelaide, SA

Cheap but still unfair pricing.

published

I though it was pretty unreasonable that’s it cost me an extra $60/ year to register in comparison to my partners name considering it was just Third party insurance.
Even online insurance wouldn’t except me to start with until Budget verified it which was a little frustrating.

Value for Money
Customer Service
Timeliness
Job Satisfaction
Transparency
Incentivised ReviewNo
Insurance TypeThird Party Property Damage
Plan covers drivers under 25Yes
Claim MadeNo
Car ModelHolden Viva JF (Wagon)
See all answers
1 comment
Budget Direct
Budget DirectBudget Direct

Hi Laurie. Thank you for taking the time to leave your feedback. We value you as a customer and look forward to continuing to be your insurer of choice. Have a great day. Kind regards, Budget Direct.

Great product for an older vehicle

published

We purchased a second older car for our family to use when needed and don’t require full comprehensive insurance this policy is Great value at the price and suits our purpose

Customer Service
Timeliness
Transparency
Incentivised ReviewNo
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25Yes
Claim MadeNo
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1 comment
Budget Direct
Budget DirectBudget Direct

Hi Reg. Thank you for taking the time to leave your feedback. We value you as a customer and look forward to continuing to be your insurer of choice. Have a great day. Kind regards, Budget Direct.

no help when i need it

published

i’ve got and accident but i have third party insurance with you i called you for help but couldn’t even help me because im third party insured my issue is not yet resolved and i’m still struggling

Value for Money
Customer Service
Timeliness
Job Satisfaction
Transparency
Incentivised ReviewNo
Insurance TypeThird Party Property Damage
Plan covers drivers under 25Yes
Claim MadeYes
Car ModelKia Cerato
Claim Resolution Time3+ months
Claimant is the policy holderYes
Claim DateNovember 2020
Claim ApprovedNo
See all answers
1 comment
Budget Direct
Budget DirectBudget Direct
Sam J.

Sam J.Canberra 2600, ACT

Did not make me aware of the cancellation fee when cancelling

published

I cancelled my insurance after large annual premium increases.

I was informed that I would be refunded for the remainder of my policy period however I was not told about the $40 cancellation fee (which they had already charged me!). Budget Direct are within their right to charge a cancellation fee, however I’m just frustrated the agent I spoke to only make this clear after processing the cancellation. This made me even more certain that I had made the right decision, and left a bad last impression.

Value for Money
Customer Service
Timeliness
Transparency
Incentivised ReviewNo
Insurance TypeThird Party Property Damage
Plan covers drivers under 25No
Claim MadeNo
Car ModelMazda 3 BK
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1 comment
Budget Direct
Budget DirectBudget Direct

Hi Sam, thanks for taking the time to provide your feedback. If there is anything further we can help with, please feel free to email us at social@budgetdirect.com.au. Kind regards, Budget Direct.

Allan

AllanCentral Queensland, QLD

Third party only

published

I’ve been with Budget Direct twice over fifteen years.
Policy is easy to set up , however I would like the ability to review & make changes if desired.
Never made a claim

Value for Money
Timeliness
Transparency
Incentivised ReviewNo
Insurance TypeThird Party Property Damage
Plan covers drivers under 25No
Claim MadeNo
Car ModelHolden family sedan
See all answers
1 comment
Budget Direct
Budget DirectBudget Direct

Hi Allan, thank you for taking the time to leave your feedback. We love hearing from our long term members and look forward to continuing to be your insurer of choice. Have a great day. Kind regards, Budget Direct.

Susn

SusnSydney, NSW

Good one.

published

Budget Direct is one of the cheapest insurance and easy to set up.I have done third party damage insurance with very reliable amount just go with budget direct. Thank you

Value for Money
Customer Service
Timeliness
Transparency
Insurance TypeCompulsory Third Party
Plan covers drivers under 25Yes
Claim MadeNo
Car ModelToyota Camry
See all answers
1 comment
Budget Direct
Budget DirectBudget Direct

Hi Susn, thank you for taking the time to leave your feedback. We value you as a customer and look forward to continuing to be your insurer of choice. Have a great day. Kind regards, Budget Direct.

The reviewer stated that an incentive was offered for this review

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Good value for money

published

I feel like this policy is the best value on the market. It was very easy to set up. This was my first time with this company or insurance at all. I am very happy with my experience.

Value for Money
Incentivised ReviewNo
Insurance TypeThird Party Property Damage
Plan covers drivers under 25Yes
Claim MadeNo
Car ModelHonda Jazz
See all answers
1 comment
Budget Direct
Budget DirectBudget Direct

Hi Pax, thank you for taking the time to leave your feedback. We value you as a customer and look forward to continuing to be your insurer of choice. Have a great day. Kind regards, Budget Direct.

Jason

JasonPerth, WA

  • 2 reviews

Terrible service, will avoid any payout at all cost.

published

There is a reason why the premium is so cheap, let’s just say u get what u pay for, Budget Direct will go out of there way to avoid a payout from storm damage, trying to put the blame on the customer to avoid paying u.

Value for Money
Customer Service
Timeliness
Job Satisfaction
Transparency
Incentivised ReviewNo
Insurance TypeThird Party Property Damage
Plan covers drivers under 25No
Claim MadeYes
Claim Resolution Time2-4 weeks
Claimant is the policy holderYes
Claim DateAugust 2020
Claim ApprovedNo
See all answers
1 comment
Budget Direct
Budget DirectBudget Direct

Easy set up ,hopefully never have to use it

published

Happy to have good value third party cover, way online set up ,no issues, thinking about updating to full cover . Have noticed the recent adds on the TV, that convinced me to go with budjet direct

Value for Money
Customer Service
Timeliness
Job Satisfaction
Transparency
Incentivised ReviewNo
Insurance TypeThird Party Property Damage
Plan covers drivers under 25Yes
Claim MadeNo
Car ModelHolden Rodeo RA (2003-2008)
See all answers
1 comment
Budget Direct
Budget DirectBudget Direct

Hi Joe. Thank you for taking the time to leave your feedback. We value you as a customer and look forward to continuing to be your insurer of choice. Have a great day. Kind regards, Budget Direct.

Very reasonable Insurance

published

Budget Direct was one of the cheapest for my chosen cover, super easy to claim and set up, and I know if I need more assistance, I will receive it.

Value for Money
Customer Service
Timeliness
Transparency
Incentivised ReviewNo
Insurance TypeThird Party Property Damage
Plan covers drivers under 25Yes
Claim MadeNo
Car Model2004 Holden Astra
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1 comment
Budget Direct
Budget DirectBudget Direct

Hi there, thanks for this wonderful feedback. It's great to have you with us, we look forward to being your continued Insurer of choice. Kind regards, Budget Direct.

Chris

ChrisDarwin

  • 5 reviews
  • 1 like

Go somewhere else

published
Value for Money
Customer Service
Timeliness
Job Satisfaction
Transparency
Incentivised ReviewNo
Insurance TypeComprehensive
Plan covers drivers under 25No
Claim MadeYes
Car Model4runner
Claim Resolution Time3+ months
Claimant is the policy holderYes
Claim DateOctober 2019
Claim ApprovedNo
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3 comments
Budget Direct
Budget DirectBudget Direct
Chris
Chris

Hahaha. I will never do business with Budget again.
What a joke.
I'll stick with Australian NRMA.
Its my understanding that Budget is owned by a South African company?

Budget Direct
Budget DirectBudget Direct
Ban phi

Ban phiSydney, NSW

Its amazing

published

Its really easy to use, I give it a 5 star review. This is one of the best insurance company's I've been on yet. It has been a great website.

Incentivised ReviewNo
Insurance TypeThird Party Property Damage
Plan covers drivers under 25No
Claim MadeNo
See all answers
1 comment
Budget Direct
Budget DirectBudget Direct

Hi there, thanks for this wonderful feedback. It's great to have you with us, we look forward to being your continued Insurer of choice. Kind regards, Budget Direct.

Car Insurance

Find out how Budget Direct Third Party Property Only Car Insurance compares to other Car Insurance

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Great service

published

I joined approximately one month ago and was impressed with the explanation of the policy the team member was extremely helpful and provided me with the information I needed to know

Value for Money
Customer Service
Timeliness
Transparency
Incentivised ReviewNo
Insurance TypeCompulsory Third Party
Plan covers drivers under 25Yes
Claim MadeNo
See all answers
1 comment
Budget Direct
Budget DirectBudget Direct

Hi Andy, thanks for providing such wonderful feedback. We look forward to continuing to provide you with great service and cover! Kind regards, Budget Direct.

Insurance great, roadside Assist- not great for long journeys.

published

Great price for insurance. I purchased roadside assist with my policy. I broke down on the highway and called roadside Assist that only covers 15kms they tried to charge me $10-15 thereafter which was going to be at least a $700 dollar tow. I got another tow company to pick the car up for half the price. Only rely on roadside Assist if you do long journeys from home as the tow will cost you a fortune.

Value for Money
Customer Service
Timeliness
Job Satisfaction
Transparency
Incentivised ReviewNo
Insurance TypeThird Party Property Damage
Plan covers drivers under 25Yes
Claim MadeNo
Car ModelJeep Wrangler TJ
See all answers
1 comment
Budget Direct
Budget DirectBudget Direct

Good morning, thanks for taking the time to provide your feedback. We do appreciate you sharing your recent experience and look forward to continuing to be your insurer of choice. All the best, Budget Direct.

Jodie

JodieMetropolitan Adelaide, SA

Easy to use and good value for money

published

This is the second lot of insurance I've taken out with Budget Direct and I've found it an easy and straightforward process and great value for money. One of the drivers on our policy is a learner and we weren't looking forward to the price we thought we'd have to pay. Budget Direct didn't rip us off just because we have a leaner. Actually probably saved us around $500 for the year.

Value for Money
Customer Service
Timeliness
Transparency
Incentivised ReviewNo
Insurance TypeThird Party Property Damage
Plan covers drivers under 25Yes
Claim MadeNo
Car ModelToyota
See all answers
1 comment
Budget Direct
Budget DirectBudget Direct

Hi Jodie, thanks for this wonderful feedback. We look forward to being your continued Insurer of choice. Kind regards, Budget Direct.

Caroline

CarolineSydney, NSW

Great service

published

Quote came at a great price for first time insurance buyer.
Had to ring up Roadside assistance and they were very good help and we’re able to get to me fast.

Value for Money
Customer Service
Timeliness
Job Satisfaction
Transparency
Incentivised ReviewNo
Insurance TypeThird Party Property Damage
Plan covers drivers under 25Yes
Claim MadeNo
Car ModelSuzuki Swift
See all answers
1 comment
Budget Direct
Budget DirectBudget Direct

Hi Caroline, thank you for taking the time to leave your feedback. We value you as a customer and look forward to continuing to be your insurer of choice. Have a great week. Kind regards, Budget Direct.

Rocky Suwal

Rocky SuwalGreater Melbourne (Metropolitan), VIC

Its very good

published

i have purchased it just a month ago and i think till today everything is good. The customer service provided at the beginning was also very good and humble. Overall I would say its a good deal.

Value for Money
Customer Service
Insurance TypeThird Party Property Damage
Plan covers drivers under 25No
Claim MadeNo
Car ModelHyundai Elantra AD.2 (Sedan) Active
See all answers
1 comment
Budget Direct
Budget DirectBudget Direct

Good morning, thank you for taking the time to leave feedback. It's great to have you with us, we look forward to being your continued Insurer of choice. Kind regards, Budget Direct.

The reviewer stated that an incentive was offered for this review

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Questions & Answers

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Details

Compare all 5 Budget Direct Car Insurance
CategoryRoadside Assistance Providers and Car Insurance
Other Insurance Types Offered Home and Contents, Landlord, Pet and Travel
Coverage TypeThird Party Property Damage
UnderwriterAuto & General Services
Legal Liability Cover Included up to $20 million
Roadside Assistance Optional Extra
Reduced or Zero Excess Windscreen CoverNot Offered
Choice of RepairerNot Allowed
After Accident Care
Hire Car after an Incident

Not Included

Emergency Transport & AccommodationNot Included
Towing Costs Not Included
Hire Car after a No Fault Accident

Not Included

Essential / Emergency RepairsNot Included
Benefits
Pay As You Drive / Fixed Kilometre DiscountNot Offered
Hire Car after Theft

Not Included

Lock and Key ReplacementNot Included
Transit Cover Not Included
Trailer & Caravan CoverNot Included
Child Safety Seats and PramsNot Included
New-for-old Car Replacement

Not Included

Personal Property CoverNot Included
Uninsured Motorist Benefit Included up to $5,000
Accidental Loss or Damage
Malicious Damage / VandalismNot Included
FireNot Included
CollisionNot Included
Natural EventsNot Included
Theft or Attempted TheftNot Included
Compare all 5 Budget Direct Car Insurance

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