Budget Direct Third Party Property Only Car Insurance

Budget Direct Third Party Property Only Car Insurance

 Verifiedbudgetdirect.com.au
Budget Direct Third Party Property Only Car Insurance
4.0

191 reviews

PositivevsNegative
76% · 14640 · 21%

Claim Resolution Time
  • <1 week
  • 2-4 weeks
  • 1-2 months
  • 3+ months
Claim ApprovedYes · No
Value for Money
4.2
Customer Service
3.9
Timeliness
3.9
Job Satisfaction
3.8
Transparency
3.8

Reviews

191 reviews
Casey
Casey14 posts
  Third Party Property Only

Shop around

I used these guys for 6 years.
They used to be much cheaper. Now you're likely paying for all the ads they bombard you with. Premium just went up $90. I just switched and "saved"....wait for it....$360 for the year. Show details
Customer Service
Transparency
Budget Direct
Budget Direct   DM   
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Jerome D.
Jerome D.
  Third Party Property Only
Budget Direct
Budget Direct   DM   
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Santiago Schifani
Santiago Schifani
  Third Party Property Only

The worse service

Terrible service. One of your clients crashed my car 25 days ago and I still have no answers. Nobody answers my calls. I have been on line for over 30 minutes and no one has answered. I have no news about my car or when it will be repaired. It is a shame. I am not a client of this insurance nor would I be. Show details
Budget Direct
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Hao P.
Hao P.
  Third Party Property Only

Good price

Good service and price, I would recommend to anyone with car insurance Show details ·  1
Eros C.
Eros C.2 posts
  Third Party Property Only

International working visa insurance

Tried to organise insurance for international tourist that has purchased my car. After 1000 questions was advised that insurance wouldnt be offered. Waste of time. Ended up using RACV and had a cheaper quote!! Lost me as a customer. Show details
Budget Direct
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Karin U.
Karin U.2 posts
  Third Party Property Only

So good to have

Feeling safe knowing the insurance is in place to protect us. Show details ·  1
Osama
Osama
  Third Party Property Only

Smooth and straightforward process

Very smooth and straightforward process to claim the insurance. I had third party insurance and had an accident where I wasn't at fault. I would recommend this insurance. Show details ·  1
Jenny
JennySouth East Queensland, QLD
  Third Party Property Only

Good value for my needs

Costs under AUD$18 p.month for third party property insurance of my car Show details ·  1
Customer Service
Timeliness
Transparency
nemat n.
nemat n.
  Third Party Property Only

Stay away

Worst customer service based overseas mostly. Stay away if you can. Show details
Budget Direct
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Miss G.
Miss G.Greater Melbourne (Inner), VIC
  Third Party Property Only

Budget Direct has NO interest in doing ANY PROPER INVESTIGATION! AVOID AT ALL COSTS!

Got into an accident many months ago, of which I am not at fault. Throughout the process, no case manager as called me to verify my statements, no calls to any party involved or witnesses, and they come to a conclusion without explaining anything to you. Any attempt to reach them will take hours and hours of waiting on the phone. Budget Direct is extremely negligent in handling my case and has no interest to do a proper investigation to find out the truth. They are only interested in quickly closing the case. You'd be better off with other insurers! Show details
Budget Direct
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PetJunk
PetJunkIllawarra, NSW7 posts
  Third Party Property Only

Easy process online

Simple process online to fill in info. Good price for type of insurance. Payment options easy. Show details ·  1
Gabriella
GabriellaGreater Melbourne (Outer), VIC
  Third Party Property Only
Budget Direct
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CLCW
CLCW2 posts
  Third Party Property Only
Budget Direct
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Unknown
UnknownGreater Melbourne (Outer), VIC
  Third Party Property Only

Its like gambling

Your chances of getting a good service is 1 of 5 because thats how often i called them. 4 times terrible staff who either doesnt understand me or doesnt want to understand me. Also on the time of my accident i had a call that lasted almost 2 hours. Had to call other insurance companies who actually explained me what my current situation was. Wouldnt recommend it unless you are lucky and get the one good agent. Show details
Value for Money
Customer Service
Timeliness
Job Satisfaction
Transparency
Budget Direct
Budget Direct   DM   
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Endre H.
Endre H.2 posts
  Third Party Property Only

Very satisfied

I swapped my policy from one car to another and found it was easier than expected Show details ·  1
Value for Money
Customer Service
Timeliness
Job Satisfaction
Transparency

Questions & Answers

Shaun
Shaun · Third Party Property Only Car Insurance

How can i change old policy to cover new car

Budget Direct
Budget Direct   DM   

Details

Compare all Budget Direct Car Insurance listings
CategoryRoadside Assistance Providers and Car InsuranceRoadside Assistance Providers and Car InsuranceRoadside Assistance Providers and Car InsuranceRoadside Assistance Providers and Car Insurance
Other Insurance Types Offered Home and Contents, Life, Motorcycle, Pet and TravelHome and Contents, Life, Motorcycle, Pet and TravelHome and Contents, Life, Motorcycle, Pet and TravelHome and Contents, Life, Motorcycle, Pet and Travel
Coverage TypeThird Party Property DamageComprehensiveComprehensiveThird Party, Fire and Theft
UnderwriterAuto & General ServicesAuto & General ServicesAuto & General ServicesAuto & General Services
Legal Liability Cover Included up to $20 millionIncluded up to $20 millionIncluded up to $20 millionIncluded up to $20 million
Roadside Assistance Optional ExtraOptional ExtraOptional ExtraOptional Extra
Reduced or Zero Excess Windscreen CoverNot OfferedReduced Excess Optional ExtraReduced Excess Optional ExtraNot Offered
Choice of RepairerNot AllowedOptional ExtraOptional ExtraNot Allowed
After Accident Care
Hire Car after an Incident

Not Included

Optional extra

Optional extra

Not Included

Emergency Transport & AccommodationNot Included$100 per day up to $300 in total$200 a day up to $1000 in totalNot Included
Towing Costs Not IncludedIncluded: the reasonable cost of towing the vehicle if it is unsafe to drive as a result of the damage.IncludedIncluded
Hire Car after a No Fault Accident

Not Included

Included

Included

Not Included

Essential / Emergency RepairsNot IncludedIncludedIncludedNot Included
Benefits
Pay As You Drive / Fixed Kilometre DiscountNot OfferedNot OfferedNot OfferedNot Offered
Hire Car after Theft

Not Included

Included, up to $1,000

Included, up to $1,000

Included, up to $1,000

Lock and Key ReplacementNot IncludedIncluded up to $1,000Included up to $1,000Not Included
Transit Cover Not IncludedNot IncludedNot IncludedNot Included
Trailer & Caravan CoverNot IncludedTrailer Only up to $500Caravan & Trailer up to $1,000Not Included
Child Safety Seats and PramsNot IncludedCombined with Personal Effects, up to $250Included up to $500Not Included
New-for-old Car Replacement

Not Included

The earlier of 1 year or 20,000 km from original registration

The earlier of 2 years or 40,000 km from original registration

Not Included

Personal Property CoverNot IncludedCombined with Child Safety Seats and Prams, up to $250Included up to $500Not Included
Uninsured Motorist Benefit Included up to $5,000Not ApplicableIncludedIncluded up to $5,000
Accidental Loss or Damage
Malicious Damage / VandalismNot IncludedIncludedNot IncludedNot Included
FireNot IncludedIncludedNot IncludedIncluded
CollisionNot IncludedIncludedIncludedNot Included
Natural EventsNot IncludedIncludedIncludedNot Included
Theft or Attempted TheftNot IncludedIncludedIncludedIncluded (Theft Only)
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