This is first as we usually use bank offer. But as I didn’t buy trip through bank needed insurance from elsewhere. Checked several
other companies who were in a couple of cases twice as much as Direct. We use Direct for our house insurance as well and find them great.
easy to use
first time used and happy with the results would recommend to my family and friends and would use it again
Exact Travel Insurance I needed without any hassles
Never. This is my first time.
Exact Travel Insurance I needed without any hassles. Your review table needs updating though as it won't let you submit anything less than twenty words. Make it 20 characters!
Didnt make a claim so cant rate it. It was an easy purchase though
This one time. It was easy to purchase online. Straight forward. I dont have anything else to say. 20 word minimum is a bit rough guys.
Good peace of mind
This is the first time I have had travel insurance with this company. Fortunately didn't have to submit a claim but cover seemed to be very good. Will use again in the future.
I purchased on line. The process was straightforward. After purchase I was unsure of one of my responses. I was given clarification using the chat facility. I then modified my policy and an adjusted certificate was issued. Very happy so far. Can’t make any comments on the claim process.
Easy to purchase, didn’t need to use it though.
Never used before, first time. Price was right and we already have our cars and houses covered by real so it met what we needed and a familiar brand.
5 out of 5
This is the first time I have used Budget Direct but not the last. I found the premium very well priced and easily applied
Impossible outreach from South America
Couldn't use their doctors network in Argentina. Try to call to the number on the website (for medical service in South America) and couldn't get through. Hired the service in Brisbane before my trip, when I try to reach them from Argentina (through chat) they said I have to call to a number to be able to know what hospital to use...
Wouldn't use this travel ensurance if going to South America...
Never received any communication
Never received confirmation or a PDS despite an email stating that I was going to receive one in 24 hours.
First time using budget direct
As a first time user the process of getting travel insurance online was quick and easy, and the price seemed good in comparison.
Too early to review policy
First time I have taken out a policy with BD, ask me to review next June after the trip. The policy seems reasonable, like all insurance policies you will not know good it is unless you need to make a claim
I'm happy with it great stuff
this is the first time i use Budget so far I'm satisfied what I can see and I hope you much better what I've used
Great customer service & good value
I decided to go with Budget for the first time because it was better value than the travel insurer I used previously, so glad I did. I ended up catching the flu whist I was travelling in Hong Kong, and had to go to hospital as an outpatient.
All together it cost be around $1,500 Dollars with all the tests, consultants and medication.
When I got back to Australia the first guy I talked to was super helpful, and once I completed the claim online I for a message back 2 week later telling me that I will getting around $1,300 back on the medical expenses (minus the excess).
Have never used this travel insurance company before because I havent had many opportunities to travel before. This insurance is good so far because it was very simple and straight forward to use.
Twice I have used Budget Direct travel insurance. It is so easy to just call and request insurance. Easy to do and peace of mind. Thank you Budget Direct.
Easy to use, cheap
Easy to use website, best price with best cover out there. Would recommend the company, however I haven't made a claim as yet, hopefully I won't need too though.
Each time we travel overseas we always want peace of mind and while we have yet to lodge a claim, your reviews are good
Good quick easy comprehensive
Easy to read easy to understand and easy to interpret - liked the full disclosure of the terms just easy
This was my first time using travel insurance and was handy to know how easy it was to use even though i didn't get around to using it fortunately it was awesome to know it would have been easy to do.