Amazing service eveytime
I have been shopping with Budget Pet products for a few years now and I have never had any issues. Their customer service is amazing. I find they are the cheapest to sell Comfortis plus worming and flea tablets. I love the free postage and although when the worming boxes arrive they have been flattened (to make postage cheaper), I've never had any arrive damaged. Will absolutely recommend and shop again at Budget pet products.
Never put a paw wrong
This is a great online store with consistently good service and great prices. Highly recommend for all pet products including food. Very reliable company with great communication and lots of specials.
very quick postage
Ivery happy with my order being delivered in very short time , the product price was lowest as I have ever paid for , very happy with service and will repeat order when required ,will recommend to family and friends thank you
Excellent Online Pet Store
I have been purchasing from Budget Pet Products online for a few years. I am satisfied with the prices, the excellent customer service and quick delivery time. Great website which is very easy to navigate. Thank you.
Inexpensive, easy, great variety
I stumbled across this site a few years ago and I have not shopped anywhere else since. Always receive items exactly as described, dispatched immediately, prices are cheaper than other sites even including postage. Thank you.
Highly recommend for all your pet needs!
Highly recommend Budget Pet Products! Placed an order at 9pm Monday night and it arrived this morning (Thursday) at 7.30am to rural QLD. Competitive prices, large range and free freight.
Best prices, top service.
I’ve found Budget Per Products to be the cheapest supplier for Revolution for Cats. I order online and the product is delivered the same week, even though I’m in SA and they are in Qld. If I ever have an enquire, their customer service is always spot on. A wonderful Australian business I’m proud to support and recommend to friends.
Great service and products
I have nothing but great things to say about Budget Pet Products. The customer service staff are helpful. my order is posted quick and it gets delivered pretty timely. I highly recommend this store. Keep up the good work.
Fur child happy
We have been a repeat customer for about a year and have been completely satisfied every time from ordering through to our door delivery my fur child has also had a wonderful time consuming it !!!! Thank you again
Terrible response to food that made five cats sick
I used to give them 5 stars till I bought a tray of Ziwi Peak cat food that made five of my cats sick. I emailed Budget to let them know. Rather than read my email properly which indicated plural cats were vomiting within 30 minutes of eating it, they read it to be one cat. I got a condescending response suggesting my cat had a sensitive stomach. They suggested returning 70% of the tins or donating them to a cat rescue organisation. As an ex-rescuer, I was shocked they suggested such a thing. I was more concerned with them getting rid of a bad batch of food.
I had spent hundreds of dollars during the last year with them as I have a multi-cat household. To be treated like I was after a freebie was disgraceful. No more business from me!
I just want to say thank you! The prices of your products are way cheaper than what my Vet quoted and I got them in a reasonable time through the post. I was also very pleased when I recently rang your company to query whether a certain product was right for my pet. The lady was very friendly, professional and helpful. Great company!
Good Prices Prompt delivery
Good prices that I cannot better anywhere Fast free delivery with Fastway that I cannot fault for a 20KG parcel is way better than anybody else
Reliable and efficient
Excellent service and products arrive promptly and in good condition. Great prices too...much cheaper than anywhere else I have purchased these products.
Impossible systems - need to use common sense
Bought milbemax from them and some toys on a Saturday. Paid $400 and something dollars. Had followed up on Monday as needed the Milbemax urgently for timing with a girl in pup. They said they had a policy of putting a small refund back into our account to verify we are real, and that would take a few days. As we had ordered because it would arrive quickly coming from Australia, I asked if there was another way. Yes, they said, just send a picture of your drivers license. After several goes and about half an hour of time of trying to send a photo of my license (we are on the NBN network and dont have good reception) that went through. I phoned back on Tuesday to make the product was on its way. Apparently as there isnt an address on QLD licenses, they couldn't use that. It had been paid for with a credit card with our surname on it. I told them to look up our website and also the Govt ABN lookup site, as I am the director of the company they were supposed to have invoiced. All too hard and couldn't organise it, so ended up asking for a refund, for which we are still waiting. On a good note, the Milbemax was ordered and sent same day from the Vet Shed, and was cheaper from there also. Not impressed, wont deal with them. Systems gone mad.
Best Prices & Fast Shipping
With 4 cats and a dog, we are very regular shoppers with Budget Pet Products (online store). We love their cheap prices and super fast shipping. I highly recommended them!
Fantastic online shopping experience
I’ve been buying for online from Budget Pet Products for over 2 years. They have the most competitive prices & deals incl an extensive range of products. Orders are delivered on-time and in great condition. I’ve also found their App is convenient and easy to use when I’m compiling the list of items I need to order.
The products are Reasonably priced and they stock what I need for my pets. The only issue I have is with the Delivery service fast way Couriers, this company is pathetic.
Please change couriers
First time customer
Our cat needs Prescription Diet Kidney Care wet & dry food which is only available from three different Veterinary Practices, very frustrating travelling around. A friend recommended that I try Budget Pet and I am very happy that I can get exactly what I want, better prices and home delivery. All I have to do next is get my reordering times sorted out but I'm sure Budget Pet will help me out.
I'm reasonably happy
I'm really happy with Budget Pet Products, so far I have only bought twice from them. They have really fast dispatch, & a tracking system that seems to work well. Unfortunately their couriers let them down a little, they aren't terrible, but they could be better. The office doesn't seem to communicate too well with their drivers. I had a yarn to the driver on my last delivery & he was really helpful, so next time I'll probably bypass the office & just talk to the driver about where & when to meet for a pickup. I would have given Budget 5 stars if not for the courier service.
You can’t beat that!
Placed an order for prescription diet for both our pets at 6:30 am while on the bus. 10:45 am next day Chloe the husky gets kangaroo treats from delivery driver with BudgetPetProducts order. They are awesome with price and delivery.