Reviewer Photos & Videos
Excellent products and excellent customer service experience! Product come so fast!
Love this website great products and fast delivery!
Excellent products too.
Love the dog shampoos.
I have been with them 3 years.
Keep up the great work guys!
Pleasure doing business with you.
On time Delivery and plenty of good products
I always get my order from them on time with the correct items and they have plenty of good products for me to shop. I am a happy customer with them. No delay in delivery which is important.
Why Do I need to identify myself?
The need to identify yourself by noting when a few cents returns to my account just baffles me. I do not do internet banking and would need to contact my credit card provider to do this. What a waste of my time and energy. If I have paid for products then just send it to me or whomever I nominate it to be sent to. I certainly won't waste my time browsing on this site again.
There are so many fishing schemes out there that are similar to this it sets off alarm bells.
Also why would you hide this in your terms and conditions. You could spell out this requirement when you are entering payment details. I sure would have not ordered if this had been made clear.
GREAT SERVICE DURING COVID19
Thank you so much for a speedy turn around. Placed an order around 7.30am, was processed same morning and in the mail same day. Best of all Australia Post delivered my small box to me the following day. Just a little over 24 hours and I had my order! Splendid service. Thanks again.
Budget pet Products
I find this store quite expensive.
They do have a large range of products
They do have a few good sales which bring them down in line with other stores.
I have purchased from them before and there delivers time isn't to bad.
- Online store
- Verified customer
The best pet store.
Budget pet products has the best prices for all the items I purchase... When you have multiple pets, and some with health issues - it is important to get value for your money.
Budget Pet products has my vet prescription Royal Canin at the cheapest price I can find in person or online (and trust me, I looked). They have all toys at the cheapest price also... Things like konds can be 1/3 of RRP.
They offer automatic shipping on a regular basis which is great if you forget to order in your prescription cat food (like I do often).
I ALWAYS rec...eive my order the next day! Well packed too! I cannot complain. I have never had a missed item or order. Never had trouble contacting them. When I need something for my pets, I always check here first! Plus they have little bonus offers you can buy to trial new items too! It is awesome!
Best value for money
I have found that Budget Pet products have the best value for money and biggest range of products out of all the online and physical pet shops. Quick delivery also!
Fast and fabulous service
Times for delivery at the moment are always slow but I ordered online on Sunday afternoon and it arrived on Monday afternoon. This company is always fast and efficient with great prices
Yours Droolly Training Pads
The product is excellent, always received in short time and in good condition. I am very happy with both the website and the ease of ordering. The price of this product is half the cost of the same product at a major pet company.
- Online store
- Verified customer
I started shopping at Budget Pet Products again and the last couple of orders were delivered quickly. I’m very happy with their service and prices. Their website can be a little clunky at times but other than that they’re very good.
Great Site and products
Budget Pet Products have very good prices - we are very happy with the store - the site works well with never any issues and great delivery times
Happy customer with satisfied cat
Faulty Products! That’s not our Problem.
Purchased some Pet Toys (Kong) from Budget Pet Products, that were on clearance. When I received these, they fell apart within minutes of my pet playing with them. I’d purchased these from another pet store before and knew this wasn’t right. The inner material also fell apart as I rubbed it. Took photos and contacted Budget Pet Products, they did not want to know about it. Was told that they do not sell anything faulty and it is not their responsibility if there’s a problem with the product. Was told that I needed to contact Kong directl...y. !! But isn’t that their job as the seller and company that I directly purchased from? Didn’t realise the rules changed for just this company. Will NOT be purchasing from them ever again. Other pet stores will match their online prices and look after customers if there is a problem with a product. Budget Pet Products get away with this disgusting customer service because they are an online store and don’t have to face their customers Did not offer a return or even to look at products. Was dismissed with emails and option given ‘You need to contact the manufacturer’
So very happy with the service from you. Ordered Monday and delivered Thurs am. Postal costs very reasonable - much lower than other company costs. Will certainly be using your company again for future products. Again thank you very much!
The reviewer stated that an incentive was offered for this review
Budget Pet Products has fantastic prices and excellent service with everything delivered to your front door. I have just received my third delivery
today and will continue to order my dog food and worming tablets from them as they are much cheaper than the vet
Great site for well known brands, a lot cheaper than in store prices and discounts for repeat purchases like tick tablets. Packages always arrive soon after ordering. Would highly recommend.
Love Budget Pet Products Direct!
Love this company, have never had an issue and always fast and efficient service and shipping.
Great prices and always my go to for my pets needs.
Only down side is they don't sell chicken feed - otherwise I'd get everything there.
Express Service coupled with great pricing
In today's society we are quick to complain but slow to praise. Let me take this opportunity to compliment Budget PP on their express delivery service and their consistently competitive pricing. There is no need to waist your time looking elsewhere. Keep up the good work.
Great range at very competitive prices!
I regularly get pet supplies for my cats and dogs from Budget Pet Products due to their easy to browse website, friendly and approachable customer service team and their very quick deliveries o my regional area. No hesitation to recommend these guys!!
Good prices and service
Their prices for my cat's Hills Science Diet dry food is generally the cheapest, barring some sort of rare, crazy promotion from Pet Barn. Good service and quick courier delivery that actually leaves the package where I request them to.
always best advice and help
Doesn’t matter if I call or order over the net always friendly and helpful got even told if I get the bigger pack I save money not many people do that anymore.The goods arrive very quickly Max likes all brands except black hawk for reasons unknown???Your prices are very good and we don’t have to carry big lots around not so you g anymore hahah.carry on guys we are very happy with you.Regards Mrs.Huber
Questions & Answers
What are your delivery charges please
Do you do afterpay
Hi you would have to ask Budget Pet Products as I am only a customer they usually have a list of payment options at their checkout or maybe just message them
Michael C.Budget Pet Products
Hi Meg we don't sorry but we do offer Zip Pay which is an alternative and offers the same payment instalments
How much is diet chickenAdvance dog food large size?
Michael C.Budget Pet Products
Hi Dixie, thanks for your message! The pricing on Advance Chicken is dependent on the size of bag you are after :) You can see our entire Advance range here: https://www.budgetpetproducts.com.au/new/search/advance/
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