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Budget Pet Products
4.2 from 418 reviews · View Statistics
Listing monitored by Budget Pet Products

Reviews

  • Product Quality
    1.6 (9)
  • Return Claim MadeYes · No (29)
  • Shipping
    1.3 (16)
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Very unhappy

published

Product never arrived and no contact made despite several emails asking where the product was.. there is no contact number I can call. I’m left spending almost $100 and 2 weeks later nothing!!!

Shipping
Incentivised Review No
Return Claim MadeNo
Budget Pet Products
Michael C.Budget Pet Products

Prices great, shipping terrible

published

Placed order on 23rd June, received notification of shipping on 25th, parcel still not delivered 3rd July. How is it that I can get a parcel from the US in 5 days, yet a small parcel from the Gold Coast is still not delivered in 8 business days. Get rid of notsofastway couriers. Time to go elsewhere.

Shipping
Incentivised Review No
Return Claim MadeNo
Budget Pet Products
Michael C.Budget Pet Products

Hi there,
I have sent you a private message requesting your order ID so I can follow this up for you. Thanks

TST72
TST72

Monday 8th July still no parcel

Budget Pet Products
Michael C.Budget Pet Products

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0.0
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JAZZY
JAZZYSydney, NSW
  • 11 reviews
  • 4 likes

Absolutely 100% Disappointed

published
Incentivised Review No
Return Claim MadeNo
JAZZY
JAZZY

I have been given a full refund and thank Budget Pet Products for that

Budget Pet Products
Michael C.Budget Pet Products
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Susan
SusanSydney, NSW
  • 8 reviews
  • 5 likes

Terrible response to food that made five cats sick

published

I used to give them 5 stars till I bought a tray of Ziwi Peak cat food that made five of my cats sick. I emailed Budget to let them know. Rather than read my email properly which indicated plural cats were vomiting within 30 minutes of eating it, they read it to be one cat. I got a condescending response suggesting my cat had a sensitive stomach. They suggested returning 70% of the tins or donating them to a cat rescue organisation. As an ex-rescuer, I was shocked they suggested such a thing. I was more concerned with them getting rid of a bad batch of food.
I had spent hundreds of dollars during the last year with them as I have a multi-cat household. To be treated like I was after a freebie was disgraceful. No more business from me!

Product Quality
Incentivised Review No
Return Claim MadeNo
Budget Pet Products
Michael C.Budget Pet Products
Page 2 of 2

Questions & Answers

Robyn
Robynasked
Budget Pet Products

Why do you partner with Aramex for shipping product to consumers when Aramex are unreliable? I will be reluctant to buy from Budget Pet Products in the future due to problems with Aramex.

No answers
Nancy O.
Nancy O.asked
Budget Pet Products

How much is simparica trio

1 answer
Veronika
Veronika

https://www.budgetpetproducts.com.au/new/search/Simparica%20trio/

Denise
Deniseasked
Budget Pet Products

What are your delivery charges please

1 answer
Denise
Denise

Once again
What are your delivery charges please

See all Budget Pet Products questions

Get an answer from our members and Budget Pet Products representatives

Budget Pet Products

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