Reviewer Photos & Videos
On time Delivery and plenty of good products
I always get my order from them on time with the correct items and they have plenty of good products for me to shop. I am a happy customer with them. No delay in delivery which is important.
Why Do I need to identify myself?
The need to identify yourself by noting when a few cents returns to my account just baffles me. I do not do internet banking and would need to contact my credit card provider to do this. What a waste of my time and energy. If I have paid for products then just send it to me or whomever I nominate it to be sent to. I certainly won't waste my time browsing on this site again.
There are so many fishing schemes out there that are similar to this it sets off alarm bells.
Also why would you hide this in your terms and conditions. You could spell out this requirement when you are entering payment details. I sure would have not ordered if this had been made clear.
GREAT SERVICE DURING COVID19
Thank you so much for a speedy turn around. Placed an order around 7.30am, was processed same morning and in the mail same day. Best of all Australia Post delivered my small box to me the following day. Just a little over 24 hours and I had my order! Splendid service. Thanks again.
- Online store
The best pet store.
Budget pet products has the best prices for all the items I purchase... When you have multiple pets, and some with health issues - it is important to get value for your money.
Budget Pet products has my vet prescription Royal Canin at the cheapest price I can find in person or online (and trust me, I looked). They have all toys at the cheapest price also... Things like konds can be 1/3 of RRP.
They offer automatic shipping on a regular basis which is great if you forget to order in your prescription cat food (like I do often).
I ALWAYS rec...eive my order the next day! Well packed too! I cannot complain. I have never had a missed item or order. Never had trouble contacting them. When I need something for my pets, I always check here first! Plus they have little bonus offers you can buy to trial new items too! It is awesome!
Best value for money
I have found that Budget Pet products have the best value for money and biggest range of products out of all the online and physical pet shops. Quick delivery also!
Fast and fabulous service
Times for delivery at the moment are always slow but I ordered online on Sunday afternoon and it arrived on Monday afternoon. This company is always fast and efficient with great prices
Yours Droolly Training Pads
The product is excellent, always received in short time and in good condition. I am very happy with both the website and the ease of ordering. The price of this product is half the cost of the same product at a major pet company.
- Online store
I started shopping at Budget Pet Products again and the last couple of orders were delivered quickly. I’m very happy with their service and prices. Their website can be a little clunky at times but other than that they’re very good.
Great Site and products
Budget Pet Products have very good prices - we are very happy with the store - the site works well with never any issues and great delivery times
Happy customer with satisfied cat
So very happy with the service from you. Ordered Monday and delivered Thurs am. Postal costs very reasonable - much lower than other company costs. Will certainly be using your company again for future products. Again thank you very much!
Great site for well known brands, a lot cheaper than in store prices and discounts for repeat purchases like tick tablets. Packages always arrive soon after ordering. Would highly recommend.
Express Service coupled with great pricing
In today's society we are quick to complain but slow to praise. Let me take this opportunity to compliment Budget PP on their express delivery service and their consistently competitive pricing. There is no need to waist your time looking elsewhere. Keep up the good work.
Great range at very competitive prices!
I regularly get pet supplies for my cats and dogs from Budget Pet Products due to their easy to browse website, friendly and approachable customer service team and their very quick deliveries o my regional area. No hesitation to recommend these guys!!
always best advice and help
Doesn’t matter if I call or order over the net always friendly and helpful got even told if I get the bigger pack I save money not many people do that anymore.The goods arrive very quickly Max likes all brands except black hawk for reasons unknown???Your prices are very good and we don’t have to carry big lots around not so you g anymore hahah.carry on guys we are very happy with you.Regards Mrs.Huber
Prices are amazing, super speedy postage, excellent customer service. Their website is easy to negotiate with a wide range of products and I will definitely be a return customer. Many, many thanks!
Excellent customer service!
Good customer service means a lot to me, and when I phoned Budget Pet Products to inquire about the expiry date of a product, I received excellent and prompt service.
Best prices fantastic customer service they go above and beyond.. would def use them again. Only one issue which is beyobd there control living in rural nsw the courier company fastways always has problems delivering here even from descriptive instructions
Great range of stock, site is very easy to navigate, orders processed quickly and prices are very competitive, very happy with the service. Customer service is friendly and helpful as well.
Good online shop
Easy to use Aussie site with fair prices. The free delivery over a certain amount is a nice bonus. Much cheaper than some other sites for the particular item I purchased
Excellent Service and Rapid Delivery
Been purchasing online from Budget Pets for many years and they even surpassed my previous high opinion of their service over the New Year period;was looking after our son's Samoyed female dog, being picked up the weekend after New Year. She needed a bath (as they always do). Had a rush of blood to get some shampoo; ordered New Year's Eve ( late) not really expecting to get it before the weekend over this period. Sure enough on returning from the dog walk with our dog a German Shepherd and the Samoyed was pleasantly surprised to find the large parcel (ordered a 15kg Royal Canin bag as well) behind our gate as requested early Friday morning. Great work!!
Great Range of Products
I was impressed with the wide range of products Budget Pet Products stock. Normally I would have to go to 2-3 different pet shops to complete my order. Thank you
What a waste of time and effort
Placed order received confirmation email only to receive a call 2 days later my card had been flagged but customer service said they had their money already!!!!!!
She then said i can pay another transation and email the amount
What A Scam Wonder how long before i get my money back
Web site said orders placed before 11am will be shipped that day another Lie
Im going back to PET CIRCLE where im treated like a customer
Would recommend PET CIRCLE any one wanting to buy pet products on line with ease of transation
If you can wait months this is for you
Their courier service is terrible ,so buying pet food and medicine is regrettable, since all dispatch from QLD ,it just takes few weeks to get into another states ,
Prefer my local pet store with price matching service !!
the longest wait time to receive an order & no response to email follow-up
Placed order 6th December.... STILL WAITING and they reckon it'll be 24th Christmas Eve before I receive and that's not guaranteed. I order all my pet products online and Budget Pet charges postage and takes 3 times as long (4 days before an order is dispatched!) then they say another 10 days for post - blame AusPost! Not like Pet Circle who are very quick and efficient plus great prices... sorry but going back to what I know.
impressed with the very fast Delivery of my Satiety Dog Food and great communication from Budget Pet products online store will definitely buy again and would highly recommend this store
Questions & Answers
Why do you partner with Aramex for shipping product to consumers when Aramex are unreliable? I will be reluctant to buy from Budget Pet Products in the future due to problems with Aramex.
Get an answer from our members and Budget Pet Products representatives
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.