Big range, non budget shipping at times
Personally nothing all that bad to say about them, variety of stuff that other online retailers don’t stock, I just personally wouldn’t call them Budget. Even if stuff is cheaper the delivery fees will often make it the same price or you’ll die when you see the cost.
I checked the shipping cost for a friend as her food was indeed cheaper, the cost was over $30+, making the food more expensive than the other online shop.
I’ve had to contend with $15 shipping fees as well, considering the many opposing online stores featuring free shipping ab...ove $20-50-100 depending on the store, they really need to step their game up. Especially if they ever want to be considered actual Budget like their name suggests. Will remove a star for expensive shipping fees actually and change title.
Budget pet Products
I find this store quite expensive.
They do have a large range of products
They do have a few good sales which bring them down in line with other stores.
I have purchased from them before and there delivers time isn't to bad.
The products are Reasonably priced and they stock what I need for my pets. The only issue I have is with the Delivery service fast way Couriers, this company is pathetic.
Please change couriers
- Online store
- Verified customer
First time customer
Our cat needs Prescription Diet Kidney Care wet & dry food which is only available from three different Veterinary Practices, very frustrating travelling around. A friend recommended that I try Budget Pet and I am very happy that I can get exactly what I want, better prices and home delivery. All I have to do next is get my reordering times sorted out but I'm sure Budget Pet will help me out.
- Online store
- Verified customer
I'm reasonably happy
I'm really happy with Budget Pet Products, so far I have only bought twice from them. They have really fast dispatch, & a tracking system that seems to work well. Unfortunately their couriers let them down a little, they aren't terrible, but they could be better. The office doesn't seem to communicate too well with their drivers. I had a yarn to the driver on my last delivery & he was really helpful, so next time I'll probably bypass the office & just talk to the driver about where & when to meet for a pickup. I would have given Budget 5 stars if not for the courier service.
4 Stars But Tick The Boxes
Long time client for special diet dog food.
Excellent dispatch/notification and pricing is generally cheaper.
Only negative is their preferred courier (Fastway). I have to pick the parcel up from their Melbourne depot if not at home when they try to deliver and no prior notification on the delivery day.
Pay “extra” delivery option & choose ‘AusPost’ who provide exact day delivery notification plus local pick up options if you are not home.
problem with delivery
ordered a pack of comfortis plus 1st lot went astray not sure why when I rechecked my order ther was a lot of hieroglyphics where my address should have been I did not type this in and can only assume it was a glitch in their system "not happy Jan" but to the companies credit when I contacted them they were very helpful and offered to send a replacement by registered mail so it could be tracked it cost a couple of dollars more but yea !!! it did arrive so now my little fur babies are all dosed up for summer thank you for sorting this out .
Everything we need for our hairy babies.
We have found that Budget Pet Prducts have our needs covered at very reasonable prices. The delivery being free also helps and there is no time wasted dispatching the order. Thanks team keep up the great work.
Excellent customer service
I have recently been purchasing products from Budget Pet Products and find their delivery times and customer service excellent. Thank you very much.
The company work with a poor delivery service called FASTWAY.
The company dispatch my order within 1 -2 days however the actual items never got deliver by Fast Way over a week. I have to call Budget Pet customer service and ask the company to deal my matter with the delivery company.
Finally Budget Pet called me and promised to resend my item again using Post Office express and I hope I get my item by end of this week.
- Budget Pet Products
- Verified customer
Best Before Dates almost reached
I’ve been a regular buyer of Meals for Mutts dry food from Budget Pet Products. My previous order of 2 x 2.5kg bags was within 6 months of reaching the best before dates, close enough for me to contact them to voice my disappointment. My most recent purchase of a 9kg bag of MfM dry food, over $100 in value has the best before date reached in 2 months, 1 week. I’ll never buy from them again.
I have been contacted by the rep from BPP and I’m very happy with their response, and efforts to resolve this.
Good Customer Service
Contacted today by customer service to resolve a delivery of a damaged product. Out of their way to help. Fast response on customer service. Thanks.
Absolutely no problems.
My order was shipped the next business day and received today. Well packed and had emails updating me of order status.
At Long Last - Delivered In Full And As Promised
After dealing with 3 other companies who either take two weeks plus to deliver or don't deliver what you order or just don't deliver budget pet products have restored my faith in an online supplier who actually delivered within 4 days of placing the order. Have rated 4 stars until my next order just to make sure it was not a fluke. Al the review of these guys convinced me to give them a go and they have not disappointed
Questions & Answers
How much is simparica trio
What are your delivery charges please
Do you do afterpay
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