Packaging. I found the yellow print on the green background extremely difficult to read.
Great communication for first time orders and letting me know where they were up to.
Think it is a great product to order on line with its speedy low cost delivery
Most there products are unavailable and payments are troublesome i tried purchasing over $300 6 months gave up with page
Average quality value for price and is easily shipped to New Zealand better than dealing directly with China. But website needs improvements especially around payments have had better experience with steriod websites.
Fast delivery, good product considering its price
Delivery was really fast - Next Day
Packaging was bad - Ordered 6 packs of different products, 2 of them came in with holes in packaging
Product taste is so so - WPI protein blends well with water but leave lots of bubbles on top, doesn't taste as well if you compare them to other mainstream brands.
The consistency is terrible
I usually always buy the protein whey and I‘m really happy with the product but I can’t tolerate milk products good so I bought the vegan protein powder and I‘m disappointed. The taste and consistency is terrible, I wasted my money and have to chuck it out.
Good service - didn't want shaker
Quick response when button not working. provided explanation. A little annoyed it didn't remove the shaker from my cart when I removed the code (i couldn't use more than one promotion). got charged for the shaker. if reimbursed the shaker cost then I'll be happy.
Not too happy
Purchased during their end of year sale. The chocolate casein has a strong coconut taste, tastes nothing like chocolate along with a strong bitter after taste of the sucralose. The Whey isolate caramel tastes absolutely horrible,,very bitter,,and nothing like caramel atall. I will finish the casein but the Whey caramel is definitely getting chucked in the bin. When I wrote to their customer service after the first couple of scoops, absolutely no responsibility was taken or explanation given. Thought I would try these guys after a long time but was overly disappointed. Cant attest to the effectiveness of the product within one month.
Good prices at the cost of customer service
The products and price are great. The catch is they have a highly automated low customer service model. If you need to make a change to your order or get a quick response, you might be disappointed.
Delivery was fast, easy to order. Received my purchase today and was beyond excited to try (after reading most of the comments raving about it), have to say I was a tad bit disappointed by the taste, the sweetness was alright but the after taste tastes like some kind of rosemary (maybe I'm just super picky when it comes to tastes).
Placed first order
I just made my first order! Super excited! The process was super easy and gave me an option to use my paypal account instead of credit card which was great!
I've had to buy from elsewhere.
Update - The hydrolysed whey I initially purchased is no longer available so it has been very disappointing.
The quality of BPs products is the best I've ever used and I've been experimenting with supplements for almost 20 years. The price is definitely the kicker and I was so impressed at how fast it arrived. Also, love the packaging.
Product and prices good, service not great
I'll keep buying here as it's cheap and the powders are decent but don't expect much help if you have a query or complaint. I tried to figure out why my free gift wasn't delivered and they just stopped answering after a couple of emails. Seems to be a few unsatisfied customers with similar issues so it's not unusual I guess. Anyway, like I say, prices and products are ok.
Tastes like cardboard ground into dust
Sorry chief but this is pretty well inedible. It is tasteless yet somehow offensive. The Pure pea protein is way better.
great product and cheap, always on my cupboard and helming me achieve my goals. have tried tonnes of proteins and this is by far the best I've tasted and has given m great results. awesome company and great prices. whats not to love
So so products
I have tried many proteins over the years and was disappointed with bp. The banana wpc is awesome but the vanilla is is disgusting. Probably the worst protein I have tasted, couldn't finish the bag. Tried the creatine but it is very grainy not micronised like other brands. Their bcaa's are excellent though and well flavoured.
Great service but
Was happy to receive my order fast however unhappy that one of the protein powder packs expire in 3 months while the rest in a year. If I had purchased this myself, I would not have picked out a product that's expiring so soon.
Great product. Quick Delivery. Below average service.
Delicious protien powders. Honeycomb is my favourite. Good as a treat but too sweet for an every day shake. Points system is good because I have recieved some pretty big discounts. But some of thier promotional codes don't work or have confusing T&Cs. Requested information via facebook. Got an answer that had little to do with my question and when asked again didn't get any reply. Sent an email still no reply. Great powder though. Good value good taste good packaging bad online service. Note: have never called. Phone service may be better.
Pretty good for the price!
I recently had the green apple bcaas and tbh it tasted pretty bloody good however it was very foamy and didn't mix well and had a chemical after taste .. Needs to be improved!