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Bupa Home & Contents Insurance

Bupa Home & Contents Insurance

1.7 from 6 reviews · View Statistics



6 reviews
  • Value for Money
    1.0 (1)
  • Transparency
    1.0 (1)
  • Customer Service
    1.0 (1)
  • Claim Resolution Time3+ months (1)
  • Claim ApprovedYes (0) · No (1)

terrySouth Australia

  • 12 reviews

Very confusing company


Got a quote online for contents and home insurance ,which i thought was very reasonable compared to others .Used their online replacement value calculator to get approximate value for house and contents and it came in at $352,000 for house replacement other calculator's i had used came in at $100,000 more.
Tried their online chat to verify the accuracy of their valuation and the consultant replied with details of their breakdowns in HEALTH INSURANCE premiums ,simply could not get him to understand i was only interested in home and contents
If they don't know the difference between policies and some one tries to claim for say a broken cistern or shower screen you might finish up with set of new dentures or hip replacement

Incentivised ReviewNo
Claim MadeNo

MarzenaSouth East Queensland, QLD

Disappointing claims service. Wish I did more research before buying with Bupa!

Value for Money
Customer Service
Incentivised ReviewNo
Coverage TypeHome & Contents
Property TypeHouse
Claim MadeYes
Claim Resolution Time3+ months
Type of ClaimEscape of Liquid
Claim DateDecember 2018
Claim ApprovedNo
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Penny Pincher

Penny Pincher

  • 3 reviews
  • 1 like

Shocking service


Today is now exactly one week since I contacted Bupa re double payment of policy on home and contents insurance. At first contact I was told I will receive response within 48 hours. I rang back 48 hours later and was told query was referred to Accounts and they must be very busy to not have responded. I was told another working day was needed. Another working day passed and I rang again. The contact person was not available. Left message requesting call back. No call back. On the phone right now. Contact person is busy. Let me guess, contact person won't be available yet again.

Insurance claim madeNo
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Cyclone Yasi victim

Cyclone Yasi victimCardwell

  • 4 reviews

Victim of Bupa and their appointed assessors and builders.

1 comment
carol w

carol wAU

  • 4 reviews

home and contents plus car insurance

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Questions & Answers



Where is your call centre located thanks?

No answers

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CategoryHome and Contents Insurance
Other Insurance Types Offered Car, Health, Home and Contents, Landlord, Pet and Travel

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