Easy to organise!
Great value. Very easy to set up, as we are Bupa clients any medical issues are already known! Very satisfied, didn't have any claims this time but have once before and the response was immediate.
Excellent value even with pre existing conditions. Will use again
Very good value. Staff very helpful with policy. Didn't need to make any claims but was at ease knowing help was only a phone call away will definitely use again and recommend
Just in Case
The policy was easy to apply for on-line and set up. I have a pre-existing medical condition it was easy to identify and include in my initial on-line application. The pricing was similar to other travel insurance being offered in the market. I didn't experience any mishaps either to myself, my plans or my luggage, I can't comment on how easy it is to lodge a claim.
After looking at various other insurances we settled on Bupa. Great knowledge and quick over the phone service was a winner. Existing medical issues were no problem and the price was more competitive. Would recommend to anyone.
Quick & Easy with great customer service
Found BUPA travel insurance very good value for money. I have a preexisting medical condition that I wanted included in my cover and was given great support in applying for this over the phone. Quick and easy process with PDS & Insurance Certificate provided electronically & via post. Second time we have used BUPA, will definitely use again.
Fantastic customer service
I didn't get to go on my trip because I broke my ankle just a few days before I was due to leave. Thankfully I had travel insurance with BUPA and got a full refund of my fully paid for holiday from them. It was so easy and the service was so professional and friendly. I will definitely use BUPA again.
Travel insurance a must have
It was easy to purchase cover using BUPA. Felt very confident that if things did go wrong while I was away BUPA would be there to help. Cover was just what I needed to give this reassurance.
Had to place a claim for lost luggage informed Insurance actioned instantly . Insurance company maintained fortnightly contact with supportive role really amazing .Excellent customer service. Still ongoing have shown diligence in the recovery of the suitcase. MY partner who has MND has made the experience of a claim simplified
I found BUPA very good value for money. I had a preexisting medical condition that I wanted included in my cover and I was given fantastic support in applying by a customer support person over ther phone.
I am an Expat Aussie, living in the USA. As I was returning to Australia for a temporary visit of 5 months I inquired whether you had a policy available for this purpose. A few responses and then left hanging. Was only trying to spend my money in Australia instead of the USA company I usually use.
Immediate caring service
Setting up was as easy as going into a Bupa office
At all times the company acted at top level. Unfortunately we needed to claim and it couldn't have been easier. Excelllent phone assistance when needed.
Proactive service provider appreciated
The process of taking out the policy was very straightforward. Fortunately, I didn't need to make a claim but I was impressed that, whilst on my travels, when two terrorist events happened in the UK, I received an email advising me what to do if I needed assistance. This proactive approach was appreciated. I will definitely use again.
Highly satisfied, will use for future insurance.
I fractured my Elbow while snowboarding (on trail). I submitted receipts for XRays, Painkillers and a follow up doctors visit which was all reimbursed within about 2 weeks of being submitted. The people over the phone were and easy to deal with.
The price can be slightly higher than other companies however they seem ethical, from my experience (which cannot be said for some other companies) so worth seriously considering.
Straight forward travel insurance
It was easy to purchase standard cover online - it would have been great if pre-existing conditions could be dealt with as simply. As it was, decided to take the risk that there was nothing that would happen related to well-controlled and recently reviewed medical conditions. With the discount for Bupa members it was good value.
Peace of Mind
Our policy was easy to set up. We were contacted after the Manchester & London atrocities to see if we were ok. Fortunately we were but appreciated the offer of support if needed. Felt so sad for those affected.
Easy to set up online and great service during our travel
Policy was very easy to set up. We never needed to make a claim, however we really appreciated the support emails we received when there were incidents in countries we had added to our policy. We would definitely recommend Bupa Travel Insurance. In fact, we took out a second policy with Bupa after we decided extend our travel plans and wouldn't hesitate to use Bupa again in the future.
Good to go away and have confidence knowing you are covered.
It was good knowing you has the best coverage if anything went wrong, and it nearly did, left my camera on a seat and was still there when we went back.
Existing Medical Conditions: I thought that i could and would be able to get Travel insurance from my health insurer Bupa however I was declined. So what does a person do these days. Have had a heart attack, 1stent inserted and have since been on medication to prevent this happening again this was 14 years ago. Your fine print says if my condition changes reapply, well I'm on this medication for the rest of my life to prevent another attack and so are thousands of people.. So does this mean I cannot travel overseas, the only restriction to that has been made by you. All i want is peace of mind while on a holiday, and prepared to pay extra. Please do not reply by using i am sorry we haven't met your expectations. The expectation was that being a health insurer i would be able to obtain travel insurance. May i suggest you revisit pre existing conditions we live normal long lives which is being managed by our health professionals and the medication etc. that make that happen.
Seniors Travelling with confidence
Being over 70 other companies quoted ridiculous prices, so when I went to my private medical insurer, I was so surprised at the comprehensive cover, and the difference in price was extraordinary. We are in pretty good health for our ages, and will be travelling again next year. thank you for not considering us a burden because of our age!
Cruise trip around Kimberley coast.
Taking out my travel insurance for my just completed trip was easy and efficient through Bupa. Fortunately I did not need to make a claim. I will re-assess after my next trip overseas in August.
Questions & Answers
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.