??!
1 photo
Bupa Travel Insurance

Bupa Travel Insurance (page 4 of 7)

Domestic, Premium, Platinum, Essentials
4.0 from 134 reviews · View Statistics

Reviews

  • Value for Money
    4.0 (4)
  • Transparency
    3.7 (3)
  • Customer Service
    3.5 (4)
  • Claim Resolution Time1-2 months (2)
  • Claim ApprovedYes (2) · No (0)
Previous
Next
Jan

JanGold Coast, Queensland

Seniors Travelling with confidence

published

Being over 70 other companies quoted ridiculous prices, so when I went to my private medical insurer, I was so surprised at the comprehensive cover, and the difference in price was extraordinary. We are in pretty good health for our ages, and will be travelling again next year. thank you for not considering us a burden because of our age!
Jan Billett

Insurance claim madeNo
1 comment
Bupa Financial Services
Gretchen F.Bupa Financial Services
Meg

Meg

  • 2 reviews
  • 5 likes

Cruise trip around Kimberley coast.

published

Taking out my travel insurance for my just completed trip was easy and efficient through Bupa. Fortunately I did not need to make a claim. I will re-assess after my next trip overseas in August.

Insurance claim madeNo
1 comment
Bupa Financial Services
Gretchen F.Bupa Financial Services
Hel

Hel

  • 2 reviews

Travel insurance review

published

I was very happy with my travel insurance the cost & also the assistance I received in setting up the travel insurance. The lady was so helpful as I have previously had breast cancer & I also a Diabetic. But fortunately I did not require assistance while overseas. I will certainly use Bupa again for travel insurance

Insurance claim madeNo
1 comment
Bupa Financial Services
Gretchen F.Bupa Financial Services
Travel Insurance

Find out how Bupa Travel Insurance compares to other Travel Insurance

Know better, choose better.

Compare all

Cheapest Travel Insurance Ever

published

Great value. Walked into BUPA Office and completed within 10 mins. Covered everything and better than other insurances. Didn't need to use it but it was great to know we were covered by our Health Fund.

Insurance claim madeNo
1 comment
Bupa Financial Services
Gretchen F.Bupa Financial Services

Thank you for your feedback Shirley - we really appreciate you taking the time. We hope to be able to help you again in the future.

Thanks
Michelle

Blossom

BlossomAdelaide

  • 6 reviews
  • 2 likes

Great value

published

Fantastic Customer service. My Travle Insurance policy was set up within 15 minutes. The lady explained how the insurance worked, what it did and didn't cover and I was able to make payment in my prefered method..

Insurance claim madeNo
1 comment
Bupa Financial Services
Gretchen F.Bupa Financial Services

Peace of mind

published

I am a suffer of MND. Disclosing this when setting up insurance did not pose a problem so I left Australia for China insured and with peace of mind. Easy to set up and great value for money.

Insurance claim madeNo
1 comment
Bupa Financial Services
Gretchen F.Bupa Financial Services

Easy and Good Travel Insurance

published

The policy was good value for money, covered all areas that we required for our trip, easy to set up with Bupa and the customer service officer knewcwhat she was talking about.

Insurance claim madeNo
1 comment
Bupa Financial Services
Gretchen F.Bupa Financial Services

Didn't need to claim

published

The policy was easy to set up (as you would expect) but I did not have a claim which would allow for a more meaningful evaluation, therefore, I gave it 3 stars.

Insurance claim madeNo
1 comment
Bupa Financial Services
Gretchen F.Bupa Financial Services

A must have!

published

We did not need to use our travel insurance in our 3 weeks away which was wonderful. As we are a mature couple we believe it is a must have when traveling abroad.

Insurance claim madeNo
1 comment
Bupa Financial Services
Gretchen F.Bupa Financial Services
Travel Insurance

Find out how Bupa Travel Insurance compares to other Travel Insurance

Know better, choose better.

Compare all
Catherine

CatherineSydney, MAROUBRA

  • 3 reviews
  • 3 likes

Excellent with great customer service

published

I travelled to Thailand for 18 days. Bupa Travel Insurance representative explained the overall insurance for my needs, with excess explained, as most insurance do have an excess.

Thankfully I did not get sick, but my friend did, and he was covered by his own insurance which of course I forced him to take out. On the last leg of the travel, he got food poisoning in Bangkok, and had to be hospitalised.

Thank you Bupa, and I always take our travel insurance when I am travelling.

Insurance claim madeNo
1 comment
Bupa Financial Services
Gretchen F.Bupa Financial Services
Bert L

Bert L

  • 2 reviews

Thankfully, No need for a claim.

published

As a Bupa (previously other names), customer for over 40 years I gave 5 star rating for them as I found their staff very clear, professional, concise and taking the time to fully explain most, if not every thing in the policy. I found it excellent value for money and very easy to arrange.
AS for CGU I cannot attest to their practices regarding claims as I/We have not needed to make a claim. Will continue to use Bupa until negative experience has been had.
Thanks Bupa at the very least.

Insurance claim madeNo
1 comment
Bupa Financial Services
Gretchen F.Bupa Financial Services

It is a Scammer

published

I bought a travel insurance for traveling overseas Jan 2017. The insurance policy was covering different things including Overseas Dental with $200 excess, I had an emergency situation with too much pain and had to fix it just to avoid pain to come back Australia, I claimed and they said we only pay for accidents or in some situation like someone punch in your face !!! why someone should punch in my face and I need to insure myself for punch? Í travelled almost 40 countries for wildlife photography which most of them are dangerous and never someone punched me. What do you mean?

Insurance claim madeYes
3 comments
Bupa Financial Services
Gretchen F.Bupa Financial Services
HASHEM
HASHEM

You need to explain it while customers call you to buy an insurance OR explain it clearly on the policy you send to customers, Its the reason people call this behaviour: SCAM

Bupa Financial Services
Gretchen F.Bupa Financial Services

Insurance for pre-exisiting condition

published

Excellent and clear information on cover for pre-existing (bulged disc in back). Easy process after speaking with many other insurers. It did help that we had been with BUPA for some 12 years!

Insurance claim madeNo
1 comment
Bupa Financial Services
Gretchen F.Bupa Financial Services
Craig

CraigPerth

  • 2 reviews
  • 4 likes

Bupa Travel Insurance - CGU

published
Insurance claim madeYes
2 comments
Bupa Financial Services
Gretchen F.Bupa Financial Services
Craig
Craig
walkal21670

walkal21670Peel, WA

  • 3 reviews

Don't buy

published

Booked travel insurance for domestic travel. Agent went to jail for fraud after we had paid our deposit. We thought great we have insurance. BUT NO they wriggled and wormed their way out of paying for our lost deposit. Underwritten by CGU Insurance. Biggest waste of money save your money. Not very helpful at all. Would not go through them again. Took 6 months of fighting with them and taking it to the Odbudsman for them to wriggle out on a very hidden clause in the PDF.

Insurance claim madeYes
1 comment
Bupa Financial Services
Gretchen F.Bupa Financial Services
Travel Insurance

Find out how Bupa Travel Insurance compares to other Travel Insurance

Know better, choose better.

Compare all

Very happy with it

published

We had a bag stolen in South America which was very stressful. We submitted the required information and Bupa resolved the claim within a couple of days - we were very pleased.

Insurance claim madeYes
1 comment
Bupa Financial Services
Gretchen F.Bupa Financial Services
Diane

DianeHawthorn

Professional Customer Service

published

I had multiple questions for the customer service representative before I purchased my travel insurance. The gentleman I spoke with was very helpful, patient, professional and explained everything to my satisfaction. My packet arrived in the mail in a just a few days, but they also sent me the info via email so I could also download the electronic packet if I so chose. I thought this was a great idea, that way I had the tangible packet as well as on my email, just in case something happened to one or the other. Luckily I didn't have to file a claim, but it really gave me peace of mind knowing that Bupa staff would have been just as quick and professional with it as they were when I made my purchase. I would highly recommend them!

Insurance claim madeNo
1 comment
Bupa Financial Services
Gretchen F.Bupa Financial Services
Andrew

AndrewSydney NSW

Being Bupa heath fund member (family) we felt trust in your travel insurance.

published

Happy with easy set-up and value,as members of Bopa health cover we trusted this policy. Now my daughter just went overseas and again we got travel insurance for her and friend. Nice to receive the welcome back email. Happy customer. So far, so good. Grace.

Insurance claim madeNo
1 comment
Bupa Financial Services
Gretchen F.Bupa Financial Services
MichSimper

MichSimperNew South Wales, 2071

I got back my costs when I was injured and couldn't travel.

published

It was good value and easy to setup. Customer Support was pretty good however I still think you have to provide far too much medical information that is a double up. eg both specialist report, GP report and then another form.

Insurance claim madeYes
1 comment
Bupa Financial Services
Gretchen F.Bupa Financial Services
bevanian

bevanianGold Coast

Easy to use, goodvalue

published

BUPA Travel Insurance was easy to obtain with the benefits and limitations well explained in the policy document. Changes were easy to implement and the whole process concise and extremely good value.

Insurance claim madeNo
1 comment
Bupa Financial Services
Gretchen F.Bupa Financial Services
Page 4 of 7
See all Bupa Travel Insurance reviews

Questions & Answers

gul b.

gul b.asked

Bupa Travel Insurance

Will it cover my pregnancy ? A C-Section in USA I will be travelling US to give birth so will cover the delievery ??? What are the conditions and procedure

No answers
Phil

Philasked

Bupa Travel Insurance

I am travelling to Thailand for an extended stay as I do each year.
I own a motorcycle over there.
Yes I have an Australian motorcycle licence and a Thai motorcycle licence and wear a helmet.
Now my concern.
I worry about lying on the road somewhere after an accident and being taken to a private hospital
Am I covered for private hospital?
I need a policy that will cover private care because the public hospitals are bad
Even Thai people say they might die in public hospital system.
Just need peace of mind that if something happens I can get good emergency treatment at a private hospital
Phil

1 answer
Sharon
Sharon

Hi Phil, It might be better to talk to BUPA themselves as our particular policy said that we weren't covered for quad bikes or motorcycles in Bali. They were great when we asked questions so hopefully you can give them your scenario and they will give you a direct answer.

Hanum

Hanumasked

Bupa Travel Insurance

Hi there, may I ask if non-Australian is eligible for the BUPA travel insurance and does it covers pregnancy? I'm a Malaysian and going to Australia for holiday. I'm looking for travel insurance that can cover pregnancy while in Australia.

No answers

Get an answer from our members and Bupa Financial Services representatives

Details

Compare all 4 Bupa Travel Insurance
CategoryTravel InsuranceTravel InsuranceTravel InsuranceTravel Insurance
Other Insurance Types Offered Car, Health, Home and Contents and PetCar, Health, Home and Contents and PetCar, Health, Home and Contents and PetCar, Health, Home and Contents and Pet
UnderwriterInsurance Australia LimitedInsurance Australia LimitedInsurance Australia LimitedInsurance Australia Limited
Maximum Age Covered 85 years old85 years old85 years old85 years old
Medical Coverage
Overseas Emergency Assistance UnlimitedUnlimitedUnlimitedNot Included
Accidental Death$25,000$15,000Not Included$10,000
Emergency DentalUnlimitedUnlimitedUnlimitedNot Included
Pregnancy (max weeks) 24 weeks24 weeks24 weeks24 weeks
Resumption of Journey $6,000$2,500Not IncludedNot Included
Hospital Cash Allowance$50 per day, up to $6,000$50 per day, up to $3,000$50 per day, up to $1,000Not Included
Overseas Emergency Medical & Hospital ExpensesUnlimitedUnlimitedUnlimitedNot Included
Loss of Income$10,400$6,500Not Included$4,500
Permanent Disability$25,000$15,000Not Included$10,000
Luggage & Personal Effects
Theft of Cash $500Not IncludedNot IncludedNot Included
Delayed Luggage $750$500 after 10 hoursNot Included$500
Credit Card Fraud$3,000 as part of Travel Documents cover$2,000 as part of Travel Documents cover$1,000 as part of Travel Documents cover$500 as part of Travel Documents cover
Travel Documents / Passport $3,000$2,000$1,000$500
Maximum Single Item Limit $3,000 (Laptops or Cameras)$1,500 (Laptops or Cameras)$750 (Laptops or Cameras)$1,500 (Laptops or Cameras)
Luggage & Personal Effects $15,000$7,500$3,000$2,500
Ancillary
Personal Liability A$2,500,000A$2,000,000A$1,000,000A$1,000,000
Rental Vehicle Excess $5,000$3,000Not Included$4,000
Motorbike / Moped Coverage Included for any sizeIncluded for any sizeIncluded for any sizeIncluded for any size
Domestic Pet Care $650Not IncludedNot IncludedNot Included
Special Activities Packages
GolfIncludedIncludedIncludedIncluded
CruiseOptional ExtraOptional ExtraOptional ExtraOptional Extra
Adventure IncludedIncludedIncludedIncluded
Snow / SkiOptional ExtraOptional ExtraOptional ExtraOptional Extra
Compare all 4 Bupa Travel Insurance

Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.