2Bupa Travel Insurance

Bupa Travel Insurance

 Verified
2Bupa Travel Insurance
3.9

140 reviews

PositivevsNegative
74% · 10430 · 21%

Reviews

5 reviews
Too old
Too old9 posts
  Verified Bupa Travel Insurance

They kick you out when you are 70

3 years now I had the travel insurance and thankfully never had to use it. Now I got a letter, that they kick me out because I am 70 years old. What a poor policy this is!

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Bupa Australia
Bupa Australia   DM   
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Belly
Belly
  Bupa Travel Insurance

Heath conditions that are not covered

I was disappointed that there is no cover for heart conditions. Even if your condition was resolved more than 20 years prior to travel there is no avenue to provide Specialist Doctor reports to get cover. I will be going with another insurer that will cover me with a doctors advise on my next trip.

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Bupa Australia
Bupa Australia   DM   
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terry
terry
  Bupa Travel Insurance

Insurance declined

Insurance declined, very frustrated as have taken travel insurance out twice this year all good, wanting cover again for a cruise, declined even though I received an email hoping I had a good Holiday and hoping to hear from me again.

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Bupa Australia
Bupa Australia   DM   
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Laya
Laya
  Bupa Travel Insurance

Not very helpful

I fractured my wrist whilst in America, I had numerous conversations with BUPA emergency staff. Even though they were very polite none of them could speak english well or understand me and what was occurring for me. This was continually frustrating. Very disappointed in the whole process and I had to end up paying large amounts of money because of their lack of communication with their overseas partner insurance. I did later receive an email stating that they are in the process of changing their American insurance partner. I have now made a claim and will hopefully have no issues in getting the funds back.

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Bupa Australia
Bupa Australia   DM   
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Hi Laya, So sorry to hear about your experience. We have sent you a private message requesting your contact details, please respond and we will have someone get in touch with you as soon as possible.

jodi
jodi
  Bupa Travel Insurance
Bupa Australia
Bupa Australia   DM   
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Hi Jodi, Sorry to hear about your poor experience. I have sent you a private message requesting your contact details, if you would like someone to call you to discuss further please respond and we will arrange that as soon as possible.

Details

Compare all Bupa Travel Insurance listings
CategoryTravel InsuranceTravel InsuranceTravel InsuranceTravel Insurance
Other Insurance Types Offered Car, Health, Home and Contents and PetCar, Health, Home and Contents and PetCar, Health, Home and Contents and PetCar, Health, Home and Contents and Pet
UnderwriterInsurance Australia LimitedInsurance Australia LimitedInsurance Australia LimitedInsurance Australia Limited
Maximum Age Covered 85 years old85 years old85 years old85 years old
Medical Coverage
Overseas Emergency Assistance Not IncludedUnlimitedUnlimitedUnlimited
Accidental Death$50,000$15,000$25,000Not Included
Emergency DentalNot IncludedUnlimitedUnlimitedUnlimited
Pregnancy (max weeks) 24 weeks24 weeks24 weeks24 weeks
Resumption of Journey Not Included$2,500$6,000Not Included
Hospital Cash AllowanceNot Included$50 per day, up to $3,000$50 per day, up to $6,000$50 per day, up to $1,000
Overseas Emergency Medical & Hospital ExpensesNot IncludedUnlimitedUnlimitedUnlimited
Loss of Income$4,500$6,500$10,400Not Included
Permanent DisabilityNot Included$15,000$25,000Not Included
Luggage & Personal Effects
Theft of Cash $250Not Included$500Not Included
Delayed Luggage $500$500 after 10 hours$750$500
Credit Card Fraud$500 as part of Travel Documents cover$2,000 as part of Travel Documents cover$3,000 as part of Travel Documents cover$1,000 as part of Travel Documents cover
Travel Documents / Passport $500$2,000$3,000Not Applicable
Maximum Single Item Limit $3,000 (Personal Computers, Tablets, Cameras or Video Cameras), $1,000 (Smart Phones & any items with phone capabilities), $750 for all other items$1,500 (Laptops or Cameras)$3,000 (Laptops or Cameras)$3,000 (Personal Computers, Tablets, Cameras or Video Cameras), $1,000 (Smart Phones & any items with phone capabilities), $750 for all other items
Luggage & Personal Effects $20,000$7,500$15,000$10,000
Ancillary
Personal Liability $5,000,000$2,000,000$2,500,000$2,500,000
Rental Vehicle Excess $6,000$3,000$5,000$6,000
Motorbike / Moped Coverage Included for any sizeIncluded for any sizeIncluded for any sizeIncluded for any size
Domestic Pet Care Not IncludedNot Included$650Not Included
Special Activities Packages
GolfIncludedIncludedIncludedIncluded
CruiseOptional ExtraOptional ExtraOptional ExtraOptional Extra
Adventure IncludedIncludedIncludedIncluded
Snow / SkiOptional ExtraOptional ExtraOptional ExtraOptional Extra
Visit official website

Contact info for Bupa Travel Insurance

Mon8:00 am - 8:00 pm
Tue8:00 am - 8:00 pm
Wed8:00 am - 8:00 pm
Thu8:00 am - 8:00 pm
Fri8:00 am - 8:00 pm
SatClosed
SunClosed
  • ABN: 81000057590

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