The policy was good value.
The Cruise followed the Cyclone "Iris" up the Queensland coast where our Cruise was going and believe it or not "Iris" turned around while we were in Cairns and the Cruise followed her back down the coast .we still enjoyed the Cruise although three days were very "Rock and Roll" Very good entertainment-Very good Crew.
I am so glad that I did not have to claim on Insurance

BUPA travel insurance was easy and simple to get, no hassles to organise cover for my 3months in South America. The problem however was when I was trying to extend the length of my cover as I extended the length of my trip. BUPA was non-existent to help me, wouldn’t return my emails and kept getting disconnected when they had to put me through to someone on the phone. While I probably would take out travel insurance with them again I’ll just be sure not to extend my trips.

Speak to a Bupa consultant. If one has a pre-existing medical condition and is a long standing Bupa customer, the policy is then not so difficult to put in place. The Bupa website application form is not easy to fill out correctly. It is essential that there be provision for long standing Bupa customers. No claim was made so cannot comment on the customer support.

Buying the travel insurance was easy but I didn't have to make a claim so cannot comment on that facet of the insurance. I have pre-existing medical conditions which are accepted as OK but it would have been interesting to see if a claim would have been covered on one of those.

I have arranged my travel insurance through BUPA for the last few trips. There insurance rates are competitive and setting up the insurance is easy. I haven’t had to make a claim but I trust that BUPA have arranged very fair insurance through their provider.

Policy was easy to set up and good value for BUPA members. I have never had to make a claim so have no experience in this end of the transaction.

I have been a member since 2009 and I was not even aware Bupa covered travel.
I heard via word of mouth so I called up and I was good to go with travel insurance within 15 minutes.
It was super easy and no fuss a whatsoever. I found it to be excellent value and the customer service, I could not fault. I feel relaxed about my upcoming holiday now it's all taken care of.

The policy was easy to apply for on-line and set up. I have a pre-existing medical condition it was easy to identify and include in my initial on-line application. The pricing was similar to other travel insurance being offered in the market. I didn't experience any mishaps either to myself, my plans or my luggage, I can't comment on how easy it is to lodge a claim.

It was easy to purchase cover using BUPA. Felt very confident that if things did go wrong while I was away BUPA would be there to help. Cover was just what I needed to give this reassurance.

It was easy to purchase standard cover online - it would have been great if pre-existing conditions could be dealt with as simply. As it was, decided to take the risk that there was nothing that would happen related to well-controlled and recently reviewed medical conditions. With the discount for Bupa members it was good value.

Policy was very easy to set up. We never needed to make a claim, however we really appreciated the support emails we received when there were incidents in countries we had added to our policy. We would definitely recommend Bupa Travel Insurance. In fact, we took out a second policy with Bupa after we decided extend our travel plans and wouldn't hesitate to use Bupa again in the future.

I was very happy with my travel insurance the cost & also the assistance I received in setting up the travel insurance. The lady was so helpful as I have previously had breast cancer & I also a Diabetic. But fortunately I did not require assistance while overseas. I will certainly use Bupa again for travel insurance

We did not need to use our travel insurance in our 3 weeks away which was wonderful. As we are a mature couple we believe it is a must have when traveling abroad.

It was good value and easy to setup. Customer Support was pretty good however I still think you have to provide far too much medical information that is a double up. eg both specialist report, GP report and then another form.

Easy to apply on line . I did not need to claim as my holiday went smoothly and no mishaps . Nice to receive an email on my return good customer service.

Having Bupa insurance gave us peace of mind during our recent trip. It was easy to set up with your very helpful staff member at a better price we could have got elsewhere. Although we didn't need to make a claim it was good to know we had Bupa behind us.

Organised the cover (including preexisting conditions) easily on line and rang Customer Support to clarify and pay.
Surprised that my string of existing Cardiac conditions were covered with extra payment and yet my wife who had breast cancer over 10 years ago could not get preexisting cover.