Did Not Need Insurance
The policy was good value.
The Cruise followed the Cyclone "Iris" up the Queensland coast where our Cruise was going and believe it or not "Iris" turned around while we were in Cairns and the Cruise followed her back down the coast .we still enjoyed the Cruise although three days were very "Rock and Roll" Very good entertainment-Very good Crew.
I am so glad that I did not have to claim on Insurance
Simple but unhelpful
BUPA travel insurance was easy and simple to get, no hassles to organise cover for my 3months in South America. The problem however was when I was trying to extend the length of my cover as I extended the length of my trip. BUPA was non-existent to help me, wouldn’t return my emails and kept getting disconnected when they had to put me through to someone on the phone. While I probably would take out travel insurance with them again I’ll just be sure not to extend my trips.
Why Pay More??
As this was our first time traveling overseas we found it easy to take the policy out with our normal insurer Bupa.I must say that we were shocked after being with Bupa for a very long time,in excess of 20years,to find out that our usual policy would not cover us in Newzealand & that we had to take out another policy & pay more??,we would have thought as a measure of good customer service & due to the amount of time that we have been loyal to Bupa that our normal coverage would have been extended to us free of charge for this two week trip,this...more than ever will now make us evaluate our Bupa coverage & look @ other suppliers before renewing the policy for another 12 months. The same thing happened to us with NRMA after being loyal long term customers we now have all our home & car insurance with Shannons & NRMA continue to send out all sorts of information trying to win back our business,to keep an existing customer is a lot more cost effective than trying to win new customers or get back old ones, Regards Alan & Barbara McMaster
Travel Insurance for those over seventy
Speak to a Bupa consultant. If one has a pre-existing medical condition and is a long standing Bupa customer, the policy is then not so difficult to put in place. The Bupa website application form is not easy to fill out correctly. It is essential that there be provision for long standing Bupa customers. No claim was made so cannot comment on the customer support.
Buying the travel insurance was easy
Buying the travel insurance was easy but I didn't have to make a claim so cannot comment on that facet of the insurance. I have pre-existing medical conditions which are accepted as OK but it would have been interesting to see if a claim would have been covered on one of those.
I trust BUPA
I have arranged my travel insurance through BUPA for the last few trips. There insurance rates are competitive and setting up the insurance is easy. I haven’t had to make a claim but I trust that BUPA have arranged very fair insurance through their provider.
Great value and easy to set up.
Policy was easy to set up and good value for BUPA members. I have never had to make a claim so have no experience in this end of the transaction.
Was easy to get and worthwhile
When purchasing the cover I shopped around and looked for value (not just price). BUPA came towards the top of the list so we took it out. The process of applying etc was easy - material came quickly and was understandable - and, in the event, the coverage was great and the claims process both easy and timely (and was positive as we were notified today of the claim being fully accepted). The claims process etc is, of course, CGUs not BUPAs but ... it was really good. We did most by email but phone calls were made and worked well without mas...sive call centre style delays. So ... very positive on the claims process. For information - the claim was made because in the event my wife was suddenly taken ill and couldn't travel - that was right at the time of travel - so much so that our bags were all packed.... Yes some paper work involved and a bit of hassle (not due to CGU) us chasing the Doctor to complete the forms but .. was far better than I suspected it would have been.
- Bupa Travel Insurance
Easy and straight forward. Great value.
I have been a member since 2009 and I was not even aware Bupa covered travel.
I heard via word of mouth so I called up and I was good to go with travel insurance within 15 minutes.
It was super easy and no fuss a whatsoever. I found it to be excellent value and the customer service, I could not fault. I feel relaxed about my upcoming holiday now it's all taken care of.
- Bupa Travel Insurance
Just in Case
The policy was easy to apply for on-line and set up. I have a pre-existing medical condition it was easy to identify and include in my initial on-line application. The pricing was similar to other travel insurance being offered in the market. I didn't experience any mishaps either to myself, my plans or my luggage, I can't comment on how easy it is to lodge a claim.
Travel insurance a must have
It was easy to purchase cover using BUPA. Felt very confident that if things did go wrong while I was away BUPA would be there to help. Cover was just what I needed to give this reassurance.
- Bupa Travel Insurance
Straight forward travel insurance
It was easy to purchase standard cover online - it would have been great if pre-existing conditions could be dealt with as simply. As it was, decided to take the risk that there was nothing that would happen related to well-controlled and recently reviewed medical conditions. With the discount for Bupa members it was good value.
- Bupa Travel Insurance
Easy to set up online and great service during our travel
Policy was very easy to set up. We never needed to make a claim, however we really appreciated the support emails we received when there were incidents in countries we had added to our policy. We would definitely recommend Bupa Travel Insurance. In fact, we took out a second policy with Bupa after we decided extend our travel plans and wouldn't hesitate to use Bupa again in the future.
Travel insurance review
I was very happy with my travel insurance the cost & also the assistance I received in setting up the travel insurance. The lady was so helpful as I have previously had breast cancer & I also a Diabetic. But fortunately I did not require assistance while overseas. I will certainly use Bupa again for travel insurance
A must have!
We did not need to use our travel insurance in our 3 weeks away which was wonderful. As we are a mature couple we believe it is a must have when traveling abroad.
Questions & Answers
Will it cover my pregnancy ? A C-Section in USA I will be travelling US to give birth so will cover the delievery ??? What are the conditions and procedure
I am travelling to Thailand for an extended stay as I do each year.
I own a motorcycle over there.
Yes I have an Australian motorcycle licence and a Thai motorcycle licence and wear a helmet.
Now my concern.
I worry about lying on the road somewhere after an accident and being taken to a private hospital
Am I covered for private hospital?
I need a policy that will cover private care because the public hospitals are bad
Even Thai people say they might die in public hospital system.
Just need peace of mind that if something happens I can get good emergency treatment at a private hospital
Hi Phil, It might be better to talk to BUPA themselves as our particular policy said that we weren't covered for quad bikes or motorcycles in Bali. They were great when we asked questions so hopefully you can give them your scenario and they will give you a direct answer.
Hi there, may I ask if non-Australian is eligible for the BUPA travel insurance and does it covers pregnancy? I'm a Malaysian and going to Australia for holiday. I'm looking for travel insurance that can cover pregnancy while in Australia.
Get an answer from our members and Bupa Financial Services representatives
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|Category||Travel Insurance||Travel Insurance||Travel Insurance||Travel Insurance|
|Other Insurance Types Offered||Car, Health, Home and Contents and Pet||Car, Health, Home and Contents and Pet||Car, Health, Home and Contents and Pet||Car, Health, Home and Contents and Pet|
|Underwriter||Insurance Australia Limited||Insurance Australia Limited||Insurance Australia Limited||Insurance Australia Limited|
|Maximum Age Covered||85 years old||85 years old||85 years old||85 years old|
|Overseas Emergency Assistance||Unlimited||Unlimited||Unlimited||Not Included|
|Accidental Death||$25,000||$15,000||Not Included||$10,000|
|Emergency Dental||Unlimited||Unlimited||Unlimited||Not Included|
|Pregnancy (max weeks)||24 weeks||24 weeks||24 weeks||24 weeks|
|Resumption of Journey||$6,000||$2,500||Not Included||Not Included|
|Hospital Cash Allowance||$50 per day, up to $6,000||$50 per day, up to $3,000||$50 per day, up to $1,000||Not Included|
|Overseas Emergency Medical & Hospital Expenses||Unlimited||Unlimited||Unlimited||Not Included|
|Loss of Income||$10,400||$6,500||Not Included||$4,500|
|Permanent Disability||$25,000||$15,000||Not Included||$10,000|
|Luggage & Personal Effects|
|Theft of Cash||$500||Not Included||Not Included||Not Included|
|Delayed Luggage||$750||$500 after 10 hours||Not Included||$500|
|Credit Card Fraud||$3,000 as part of Travel Documents cover||$2,000 as part of Travel Documents cover||$1,000 as part of Travel Documents cover||$500 as part of Travel Documents cover|
|Travel Documents / Passport||$3,000||$2,000||$1,000||$500|
|Maximum Single Item Limit||$3,000 (Laptops or Cameras)||$1,500 (Laptops or Cameras)||$750 (Laptops or Cameras)||$1,500 (Laptops or Cameras)|
|Luggage & Personal Effects||$15,000||$7,500||$3,000||$2,500|
|Rental Vehicle Excess||$5,000||$3,000||Not Included||$4,000|
|Motorbike / Moped Coverage||Included for any size||Included for any size||Included for any size||Included for any size|
|Domestic Pet Care||$650||Not Included||Not Included||Not Included|
|Special Activities Packages|
|Cruise||Optional Extra||Optional Extra||Optional Extra||Optional Extra|
|Snow / Ski||Optional Extra||Optional Extra||Optional Extra||Optional Extra|
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