Reviewer Photos & Videos
Amazing Plantation Shutters!
We ordered plantation shutters which took over 2 months to arrive and the original installer had problems with the frame fitting correctly. Bruno was called in and he effortlessly installed the shutters with no fuss and they now fit perfectly!! I would thoroughly recommend Bruno and his team for any blind installations!! I also like the quality of the plantation shutters and would recommend Burns for Blinds for my window coverings.
Security Door installed
Excellent service of a very high standard . Good communication on time and product of high quality. Excellent installation very friendly and polite
product and installers fantastic!
we had a home visit for our order. my post purchase issues waiting for the delivery and especially the scheduling of the installation were many, it should have been handled better. the installers were polite, efficient, professional, and expert in the product.
Great product great service
Great product great service with salesman
Great installation and finished product
Looks great snd finished off the rooms
Thankyou Burns for Blinds
Blinds were installed by a great guy named Dan he was polite and professional and friendly. He noticed that they hadn’t been check measured and the ones downstairs were the wrong length so he said he would get them replaced to the correct length which was fantastic of him. The process once he arrived was great but we had a few problems with booking them in with another installer not coming on the day he said and then no follow up phone call y til we rang to see what was happening.
Great service from Jamie!!
Jamie installed my blinds with friendly efficient service.
He is a credit for your company.
I would use Burns for blinds again because of the excellent staff that I have dealt with in my home
Luv it, much more light coming in. Hangs well.
It was done quickly, without any mess and explained to me how it operated. Gave me the warranty The guys were friendly.
Average quality blinds, Terrible Service
Install was scheduled and the installer texted me at 5pm on the day of the install THREE TIMES saying he wouldn't be able to make it today. Unprofessional and unapologetic. Look elsewhere.
Do not deal with this company and waste your time and money
Do not deal with this company and waste your time and money!
They will try to sell you the wrong products, do the wrong measurements, and worst of all, they will leave you high and dry for weeks without communication after failed installation. Their customer service just doesn't exist. They cannot fulfill the order yet refuse to refund the deposit.
Empty apology from general manager is not good enough, Burns for Blinds need to refund my deposit and move on to improve the service!!!
Perfect decking blinds
I needed to replace outdoor blinds in decking doors. Burns had provided the other blinds and had done a good job. The same installer did both sets of blinds. He was very courteous, professional and efficient. He contacted me to arrange times and if he was delayed. Very happy with installation team and salesman who did both quotes.
time to installation 2-3 times as long as promised
We ordered curtains and two door screens. We were told installation would be 3-4 weeks away. Curtains were installed 7 weeks later, the door screens 11 weeks later. The screens were only installed after several phone calls complaining about the delay. We are happy with the quality of the screens. As for the curtains, the quality and appearance are as expected, but one curtain does not clear the carpet in the centre. I couldn't recommend any business which is so far out with their promised delivery date.
Burns for Blinds - do not touch this company
From the moment we signed and paid for double cellular interior blinds with the cord lock system, it went downhill from there. Huge delays followed (contract signed and 50% paid in June 2020, installed in October) with a lack of communication with us. Comments of “we don’t have that color in stock”…(we had chosen common, plain white) was a surprise for us. Day 1 of installation, we found them incredibly difficult to raise. We mentioned this to the installers and they just said that’s normal. The next day, one of the brackets pulled out the wall.... This was booked in for ‘maintenance’ 2 weeks later! We mentioned our concerns that the blinds were just too heavy and you needed 2 hands to grasp the cord to pull down and in fact hurt my hands to do this. The bottom plate was made of steel and felt like we were pulling up a boat anchor! We suggested that surely that bottom plate could be made out of a lighter material such as aluminium or plastic but were told “No, it has to be steel”. We could see after just 1 day that the forces that were being applied every time we raised the blinds, that the cords or the mechanism were going to break after a short while. Only 3 months later, 3 blinds failed - they didn’t stay locked in the ‘up’ position. Following many calls from us suggesting the blinds were just too heavy for this cord lock system to be sustainable, the consultant agreed to contact the company that actually makes the blinds which is in NSW (so much for the “Proudly SA family owned and operated business since 1953” recording that you have to endure every time you ring!). More delays in waiting for a response back but eventually we DID get some satisfaction from the Product Manager who agreed to having all 11 blinds removed, remade and reinstalled. When this happened - (it’s now the end of April the following year), the blinds had been remade with the ‘Easyrise’ system and, best of all, a much lighter base plate of aluminium as we had suggested in the first place! However, 1 of the newly remade blinds was faulty so the installer took it away with him and said it would need to be remade. We heard nothing for 2 months - it’s now June 2021 so I phoned. The faulty blind had not been handed in or reported and had therefore not been actioned!!! Plus, that installer didn’t work for them anymore (no surprises there) so couldn’t chase anything up with him. We are now waiting yet again for who knows how long. This was all initiated in June 2020, paid $7,500 and it is now June 2021 and is still ‘incomplete’. We now have no confidence that any breakages or faults that happen with the blinds will be attended to appropriately. Save yourself a lot of worry and choose another company for your blinds!
Perfect blind for my verandah
Blind installer was very professional and helpful
Would recommend to burns for blinds to family and friends. I’m very happy
The reviewer stated that an incentive was offered for this review
Great blinds, great service
Everyone we dealt with from the original quote to check measure and installation let us know when they were on their way and came on time. They were all very friendly and told us everything we needed to know. The zip track blinds look great and function perfectly. Also offered the best price. The whole process was quick and easy and we couldn't be happier with the end result.
The reviewer stated that an incentive was offered for this review
The whole experience from first contact to installation has been fantastic, the measure and quote man was so helpful with choices and the blinds were ready very quickly and exactly as I wanted. Installation was a breeze with a lovely man having them installed quickly and professionally. I would definitely recommend Burns for Blinds.
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