1 photo
Burns for Blinds

Burns for Blinds

2.7 from 184 reviews · View Statistics
See the Best Blind & Shutter Shops in 2021 as rated by Australians on ProductReview.com.au.
Brand Manager for Burns for Blinds? Register now and take advantage of ProductReview's Brand Management Platform!

Reviews

  • Product Quality
    3.5 (67)
  • Return Claim MadeYes (2) · No (69)
  • Customer Service
    2.7 (70)
  • Warranty Claim MadeYes · No (80)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail

Amazing Plantation Shutters!

published

We ordered plantation shutters which took over 2 months to arrive and the original installer had problems with the frame fitting correctly. Bruno was called in and he effortlessly installed the shutters with no fuss and they now fit perfectly!! I would thoroughly recommend Bruno and his team for any blind installations!! I also like the quality of the plantation shutters and would recommend Burns for Blinds for my window coverings.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Tracey Inns
Tracey InnsMetropolitan Adelaide, SA

Security Door installed

published

Excellent service of a very high standard . Good communication on time and product of high quality. Excellent installation very friendly and polite

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationNorwood SA
Warranty Claim MadeNo
Desi1953
Desi1953Metropolitan Adelaide, SA
  • 2 reviews

product and installers fantastic!

published

we had a home visit for our order. my post purchase issues waiting for the delivery and especially the scheduling of the installation were many, it should have been handled better. the installers were polite, efficient, professional, and expert in the product.

Product Quality
5/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store Locationnone
Warranty Claim MadeNo
Desi1953
Desi1953

ohh and I forgot to say order placed on 26/1/2021 and installed 20/9/2021 - lots of cancellations by company.

Pam M.
Pam M.Metropolitan Adelaide, SA
  • Verified

Great product great service

published

Great product great service with salesman
Great installation and finished product
Looks great snd finished off the rooms
Thankyou Burns for Blinds

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Store LocationNorwood
Warranty Claim MadeNo
Blind & Shutter Shops

Find out how Burns for Blinds compares to other Blind & Shutter Shops

Know better, choose better.

Compare all
Sue McCarney
Sue McCarney
  • 2 reviews
  • 1 like

Fantastic blinds

published

Blinds were installed by a great guy named Dan he was polite and professional and friendly. He noticed that they hadn’t been check measured and the ones downstairs were the wrong length so he said he would get them replaced to the correct length which was fantastic of him. The process once he arrived was great but we had a few problems with booking them in with another installer not coming on the day he said and then no follow up phone call y til we rang to see what was happening.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationSA
Warranty Claim MadeNo

Great service from Jamie!!

published

Jamie installed my blinds with friendly efficient service.
He is a credit for your company.
I would use Burns for blinds again because of the excellent staff that I have dealt with in my home

Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationSouth Australia
Warranty Claim MadeNo

Luv it, much more light coming in. Hangs well.

published

It was done quickly, without any mess and explained to me how it operated. Gave me the warranty The guys were friendly.

Incentivised Review No
Return Claim MadeNo
Store LocationMt Barker, South Australia. 5251
Warranty Claim MadeNo

Average quality blinds, Terrible Service

published

Install was scheduled and the installer texted me at 5pm on the day of the install THREE TIMES saying he wouldn't be able to make it today. Unprofessional and unapologetic. Look elsewhere.

Product Quality
2/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Jack
JackMetropolitan Adelaide, SA

Do not deal with this company and waste your time and money

published

Do not deal with this company and waste your time and money!

They will try to sell you the wrong products, do the wrong measurements, and worst of all, they will leave you high and dry for weeks without communication after failed installation. Their customer service just doesn't exist. They cannot fulfill the order yet refuse to refund the deposit.

Empty apology from general manager is not good enough, Burns for Blinds need to refund my deposit and move on to improve the service!!!

Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationNorwood SA
Warranty Claim MadeNo
Blind & Shutter Shops

Find out how Burns for Blinds compares to other Blind & Shutter Shops

Know better, choose better.

Compare all

Perfect decking blinds

published

I needed to replace outdoor blinds in decking doors. Burns had provided the other blinds and had done a good job. The same installer did both sets of blinds. He was very courteous, professional and efficient. He contacted me to arrange times and if he was delayed. Very happy with installation team and salesman who did both quotes.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationMy Barker SA
Warranty Claim MadeNo
Livia
LiviaMetropolitan Adelaide, SA
  • 2 reviews
  • 4 likes
  • Verified

time to installation 2-3 times as long as promised

published

We ordered curtains and two door screens. We were told installation would be 3-4 weeks away. Curtains were installed 7 weeks later, the door screens 11 weeks later. The screens were only installed after several phone calls complaining about the delay. We are happy with the quality of the screens. As for the curtains, the quality and appearance are as expected, but one curtain does not clear the carpet in the centre. I couldn't recommend any business which is so far out with their promised delivery date.

Product Quality
4/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationNorwood SA
Warranty Claim MadeNo

Burns for Blinds - do not touch this company

published
Product Quality
3/5
Customer Service
2/5
Incentivised Review No
Return Claim MadeNo
Store LocationNorwood SA
Warranty Claim MadeNo
Blind & Shutter Shops

Find out how Burns for Blinds compares to other Blind & Shutter Shops

Know better, choose better.

Compare all

Perfect blind for my verandah

published

Blind installer was very professional and helpful
Would recommend to burns for blinds to family and friends. I’m very happy

Product Quality
5/5
Store LocationSouth Australia
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Great blinds, great service

published

Everyone we dealt with from the original quote to check measure and installation let us know when they were on their way and came on time. They were all very friendly and told us everything we needed to know. The zip track blinds look great and function perfectly. Also offered the best price. The whole process was quick and easy and we couldn't be happier with the end result.

Product Quality
5/5
Customer Service
5/5
Return Claim MadeNo
Store LocationMt Barker
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Michelle
Michelle
  • 2 reviews
  • 1 like

Fantastic blinds

published

The whole experience from first contact to installation has been fantastic, the measure and quote man was so helpful with choices and the blinds were ready very quickly and exactly as I wanted. Installation was a breeze with a lovely man having them installed quickly and professionally. I would definitely recommend Burns for Blinds.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationMagill SA
Warranty Claim MadeNo
Page 1 of 4

Questions & Answers

Nathooo
Nathoooasked

Is this company owned by David Burns?

4 answers
Leo
Leo

Dennis Sims I believe
Doesn't return calls either!

oxhcihcjc MN
oxhcihcjc MN

You're spot on Leo

Ian
Ian

It's same story every time with this company. They don't deserve the customers.

Get an answer from our members

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.