We ordered 3 plantation shutters in January 2019 from Burns for Blinds. Salesman was very quick to point out the quality of the shutters, and decided to go through them. We decided on the American Basswood. It took 10 weeks from measure to install as the products are produced in China. They had to come back to install the plugs, another 4 weeks. We had several issue with the shutters not closing properly, they offered to replace 3 faulty ones, another 8 weeks wait. Only 1 ordered and replace. Here we are in January 2020 and still waiting for t...he replacement to arrive and install. Would we recommend Burns for Blinds, maybe not. Excuse after excuse. We always need to contact them to find out when we can expect the installations. There are many other reputable companies to consider next time.
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