Excellent concept, price, service
Though the system was a bit opaque to start with and the location was a bit challenging to find at first, it was worth it in the long run. The concept of being able to buy at wholesale prices was worth the persistence. Staff were very efficient and helpful. The help with loading was very much appreciated.
Steel reinforcement building supplies
Great service, easy ordering. This is the second time that I have used this service to buy steel reinforcement rods and steel mesh for concreting. The process is simple and the deliveries are trouble free and on time and with competitive pricing as well. I will be using these guys for any future building supplies.
Roofing delivery - cheapest I could find
It was from reading reviews here that gave me confidence to order from BuyBuildingSupplies.com.au - when placing an order for $6000 worth of product you do get a bit nervous about dealing with an online company, but the price they offered was much better than anyone else and I am glad I went ahead. The goods arrived directly from Lysaght within two days of placing my order and the whole process made it very easy.
Purchase of Building materials
This is a different positive review than what would generally be submitted as the transaction did not go according to plan. I have had several positive transactions with Buy Building Supplies but the last one went wrong. I placed an order for Hyspan LVL with BBS the company they were dealing with were unable to supply the order with Hyspan due to a national shortage of HYSpan and sent the bulk of the order with another product. Once I notified BBS that this had occurred Fred went into action to reify the problem. After several attempts to get t...he Hyspan from several different wholesale timber merchants an acceptable alternative was found. The replacement product was cheaper in price and once I gave BBS my Bank account details the money was transferred by the next day. I was very grateful I had used BBS as the buying agent because as an individual the positive outcome I got would have been much harder to achieve. The true worth of a company is how they react when transactions do not go according to plan and BBS certainly did well on this occasion. I confirmed with the manufacturers of Hyspan that they were unable to supply the Hyspan due to a national shortage. I was offered a full repayment of the monies I paid if I did not wish to proceed with the transaction. thanks Fred you have a happy camper with me
Fantastic good old fashioned service !!
Being a DIY home renovator, I have dealt with many suppliers and have found that Buy Building Supplies to be the best for price and service. I accidentally over-ordered some insulation and thought it would be difficult to return - especially as there was no contact phone number....
.....I was wrong, it turned out to be quicker and simpler than usual. Goods returned, and money in my bank a/c - all done in 24 hours!
Looking back, I now think that the "email communication" is actually better than phone as I have a written record of each query / transaction - much easier than trying to remember a telephone conversation.
I have no hesitation in recommending Fred and Buy Building Supplies.
At first I was a bit doubtful of the process, but I was pleasantly surprised by the end result and deliver they did. Communication was a bit clunky but only because it was a different format, once understood it worked well and responses were swift and effective. All up a very agreeable transaction, one which built trust and I look forward to more opportunities in the future.
Tremendous service yet again
As always fantastic service. Quick to deliver from multiple places. The only pitfall was I chose a truck crane to deliver blocks however it was unavailable. Could not fault though as Admin was quick to email and ask if this was ok from this supplier.
January 24th 2018 Update: Steel and mesh order
As always they have become to go to guys for myself. Cheap and reliable as per usual. Will continue using them
I must admit I was a bit apprehensive about ordering through the site as it seemed too good to be true but the reality was that it was an easy transaction. I placed my order and picked up the product (insulation) the following day. Website is a bit clunky but other than that I'm very happy with my transaction and would definitely use BuyBuildingSupplies again!
Happy with Product & Service - quick email responses
Overall we were happy with the whole process - once I understood to use the cart system to submit a quote request it was a breeze to use. Lightning fast responses to all my contacts.
August 18th 2017 Update: 4th time used - still great prices, quick replies
Cannot fault these guys - lightning fast responses to all emails... goods delivered on time. Easy to see quotes in my account area and convert them to orders. I recommend reading how they work before diving in, as the cart system is used to receive firm pricing and quotes, not like ordering straight up. Can understand why they need to do this - delivery costs are high for me cause of where I am but all suppliers were higher than these guys even when factoring this in.
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